Raymour & Flanigan - Wilmington Outlet Opiniones 

254
TrustScore: 4.5 sobre 5

4,6

1400 Rocky Run Parkway, 19803 Wilmington, DE, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Robert Respes is my sales person. He is very patient, took his time with me and listened to what I was trying to achieve. I also liked how he gave me time to be okay with my purchase and go over the... Ver más

Valorada con 5 estrellas sobre 5

The salesperson, Chris, was very pleasant and informed about the products. She gave us a lot of options including how we could keep our old bed-frame. The prices were reasonable and they had a great s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Perry, my sales consultant was excellent! He made the experience smooth from beginning to end and answered all my questions promptly. We live in Florida and we’re worried about getting the furniture... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am a very particular shopper….I really do not like to be hounded, followed, or “sold”. I made that clear (and probably a bit rude) when I walked in and was approached by Matt. I did see him keeping... Ver más


Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de mobiliario infantil
  4. Tienda de artículos para el hogar
  5. Diseñador de interiores
  6. Colchonería

Escrito por la empresa

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Información de contacto

  • 1400 Rocky Run Parkway, 19803, Wilmington, DE, Estados Unidos

  • 3024785110

4,6

Excelente

TrustScore: 4.5 sobre 5

254 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(254)

4325 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Chris Hamilton is fantastic to work…

Chris Hamilton is fantastic to work with. Knowledgeable, no pressure, friendly and listens to your needs. I had a great experience at Raymour because of her assistance. Thank you Chris, you’ll see us in the next year exploring a living room set!

7 de mayo de 2023
Valorada con 5 estrellas sobre 5

Sales woman was OUTSTANDING!

Sales woman was OUTSTANDING!! I've had experience with her prior to this purchase and she was nothing but GREAT

27 de abril de 2023
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Respuesta de Raymour & Flanigan - Wilmington Outlet

Thank you Jeffrey Phillips for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

Quick and Painless

Mirian Quintero was very attentive to our needs and made the entire experience painless. Very amazing! Also, thank you Bryant for your help with the pick-up process.

14 de abril de 2023
Valorada con 5 estrellas sobre 5

Great service

Great service! The staff was very friendly and incredibly helpful.

11 de abril de 2023
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Respuesta de Raymour & Flanigan - Wilmington Outlet

Thank you for taking the time to leave a review, Allison! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.

Valorada con 5 estrellas sobre 5

We were greeted promptly by Mo Bejta…

We were greeted promptly by Mo Bejta and after asking what we were looking for he sent us in the right direction to view the different sets of bedroom furniture. When we found two we liked he explained the differences between the two and made the sale. No high pressure and very knowledgable.

31 de marzo de 2023
Valorada con 5 estrellas sobre 5

Matthew was fantastic,not pushy and…

Matthew was fantastic,not pushy and definitely personable. I explained what I was looking for and he located options. Assisted with my custom order and went over warranty with me. Not my first purchase from R&F and won't be my last!

25 de marzo de 2023
Valorada con 3 estrellas sobre 5

Our experience did not go as we had hoped

Our experience did not go as we had hoped. We felt a bit pressured and ended up with a bed that we were not happy with. We asked for a firm mattress and ended up with a medium, not realizing that we didn't get the one we wanted. This has led to us having to go through the process of getting a new set. All in all not a great experience.

28 de febrero de 2023
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Respuesta de Raymour & Flanigan - Wilmington Outlet

Hello Andrew. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. If you like to speak with us feel free to send your order details to RFCare@raymourflanigan.com and our Customer Care team will reach out to you as soon as they can. -Jeff V.

Valorada con 1 estrellas sobre 5

No customer service after the sale

I purchased a dining room table and matching chairs. Every piece arrived at my home damaged. The black chairs had white paint spattered all over the backs.
The back of one chair was completely split open and splintered.

The edge the table had multiple areas where the finish was scraped off and chipped. The black legs had gouges and the paint was all chipped off.

It took two months and multiple phone calls with finally stating that I would get my attorney involved in order to get Raymour to repair the damage. The split back chair was glued and repainted but the paint didn’t match and the edges are uneven. I called Raymour and sent a picture. I was promised a new chair within two days. I am still waiting.

14 de marzo de 2023
Opinión espontánea
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Respuesta de Raymour & Flanigan - Wilmington Outlet

Betsy, we are very sorry to hear about your experience. If you need further assistance feel free to email your order # and details to our Customer Care team at rfcare@raymourflanigan.com. They will reach out to you as soon as they can. -Jeff V.

Valorada con 5 estrellas sobre 5

Great experience

Great experience. We knew what we wanted and received great customer service

18 de marzo de 2023
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Respuesta de Raymour & Flanigan - Wilmington Outlet

Thank you Jason Cisneros for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Valorada con 5 estrellas sobre 5

Salesman was instrumental in my…

Salesman was instrumental in my decision on the mattresses I chose. He showed me the choices I asked about and others in various price ranges. He seemed knowledgeable with the questions I asked. Delivery also went well.

28 de febrero de 2023

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