Banner for RealDoll

RealDoll Opiniones 

88
•
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recently, I got a new and improved face from RealDoll! The face is detailed and the makeup is impeccable! The Best thing about the purchase is knowing that the President Sue is in control of things. N... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Placing the order was an easy task and delivery was timely. Product arrived in a box that’s cutout was meant for a smaller item which left several minor indentations. Item itself is realistic but had... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered a silicone companion by mistake because I had reading descriptions of robots that were interactive and mistakenly bought the companion “doll “ by mistake. So I just dressed it and put it sit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Real Doll sex toys are like nothing else out there. Not only do they look real, but they feel realistic and amazing. They are pricey, but for very good reason. I have bought several cheaper toys over... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de juguetes eróticos

Sobre RealDoll

Escrito por la empresa

RealDoll started in 1997, in a supply closet at a Halloween mask factory in California. The founder, a working sculptor, pictured a world where humans and technology could coexist and create together. The first figure took eight months, four hundred pounds of plaster, and a quiet collection of silicone samples stored under his desk. That figure became the foundation for everything the company has built since.

Nearly thirty years later, RealDoll products are still designed, sculpted, painted, assembled, and finished by hand inside the Las Vegas studio — by an in-house team of artists, fabricators, engineers, and roboticists. RealDoll has never been an adult company. It is an art studio that became a materials science company, then a robotics and AI company — in that order. The work has been the subject of movies, documentaries, and serious cultural conversation, and the founder has personally sculpted the majority of the figures the company has ever shipped.

The purpose has stayed the same since day one. RealDoll believes the future of intimacy should feel more human, not less, and that curiosity and play, amplified by AI, are how to get there.

Today, the company is launching its next chapter: an AI companion platform designed for skill building and intimacy exploration, alongside a new generation of intimacy hardware — and the safety, quality, and integrity standards a category like this has needed for a long time.

Our core product offerings remain an essential part of our process. The worlds most realistic companion dolls, dildos, and pleasure sleeves. As seen on Vanity Fair, Slutever, and more international news outlets.

Realdoll leads with it's core values of curiosity, companionship, and the private work of exploring what intimacy means.

Almost three decades in.

Still building.

Designed and manufactured in Las Vegas. Sculpted by hand.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(88)

34 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Pretty good commuication thru out the…

Pretty good communication thru out the construction or creation of Violet. Also were willing to bring back sometime I'd seen a couple years ago

26 de junio de 2026
Logotipo de RealDoll

Respuesta de RealDoll

Great to hear from you Marty!! Yes we're going to bring back some fan favourites and classics once were done with our move to the new warehouse.

Valorada con 5 estrellas sobre 5

Realdoll new review

I purchased a Jones dildo from RealDoll back in 2023 and, like many other customers at that time, I experienced some issues with my order. Looking back, I was one of the fortunate ones because I did eventually receive it, and my friend, who streams on Chaturbate, absolutely loved it. Even without custom colouring, the quality of the silicone and the attention to detail were exceptional.

Fast forward a few years, and Sue, the new CEO of RealDoll, replied to my review. She openly acknowledged the company's previous problems and explained that she had been brought in to turn the business around, rebuild trust, and address historic issues experienced by customers.

I was understandably a little sceptical at first, but after exchanging several emails with Sue, we reached an agreement and she kindly offered to send me a brand-new Dirk dildo free of charge, including international shipping.

A few weeks later, it arrived. The Dirk is genuinely a work of art. The silicone feels incredibly high quality, something my friend also commented on when using my previous purchase. The paintwork and detailed veining make it look remarkably realistic and lifelike compared with other products on the market. After researching a number of brands, I genuinely believe RealDoll is one of the only companies producing products to this level of quality and realism.

Although my first experience with RealDoll was far from perfect, Sue has demonstrated that she is genuinely committed to turning the company around and making things right for customers. Based on my recent experience, I would encourage anyone who still has concerns because of older negative reviews to reach out to RealDoll directly.

I would absolutely consider purchasing another dildo or other products from their website in the future.

Thank you very much, Sue, for your professionalism and for restoring my confidence in the company.

25 de junio de 2026
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Thank you for giving us a chance to win your trust back! We are nothing without our customers.

Valorada con 5 estrellas sobre 5

The Best Toy Yet

I purchased Dirk as a surprise for my wife. Dirk arrived at our door in less than two weeks from the day we ordered him. We have a large collection of toys and Dirk is the most realistic toy making it the greatest addition. My loves the feel and size of Dirk as he hits all the rights spots for her.

4 de junio de 2026
Logotipo de RealDoll

Respuesta de RealDoll

Love to hear it!

Valorada con 5 estrellas sobre 5

Entreprise de luxe de jouets pour adultes

Realdoll est une entreprise très sérieuse concernant la qualité de ses produits mais aussi la relation client.
Pendant un moment, à cause de soucis temporaires empêchant l’expédition vers l’europe sur leur site, ils m’ont réalisé une commande sur mesure avec les 20% de réduction (offre du printemps).
Le prix est certes élevé mais la qualité a un coup.
En effet on obtient des produits premium très bien finis. La sensation est proche de la peau.
Le site realdoll.com est bien conçu. C’est clair et on navigue assez facilement. On trouve rapidement ce que l’on cherche.
Je recommande Realdoll entreprise de luxe de jouets pour adultes.

5 de junio de 2026
Logotipo de RealDoll

Respuesta de RealDoll

Merci de faire partie de notre communauté !

Valorada con 5 estrellas sobre 5

REAL DOLL making a come back.

Good communication, good support, they really go the extra mile. would recommend shopping here again. They are also getting into Robotics which is good.

3 de junio de 2026
Logotipo de RealDoll

Respuesta de RealDoll

Thank you so much, Sue here president of Realdoll, working hard on the back end here to make sure our customers feel seen and needs met!

Valorada con 5 estrellas sobre 5

I had three conversations online with…

I had three conversations online with Deborah I believe, she was very helpful in getting me the parts that I needed to repair my doll

29 de mayo de 2026
Logotipo de RealDoll

Respuesta de RealDoll

Sue here, president of Realdoll, yes Deb is the best and is always happy to help!

Valorada con 5 estrellas sobre 5

Realistic

Realistic. Eye opening. Great job.

23 de mayo de 2026
Logotipo de RealDoll

Respuesta de RealDoll

Thank you so much for trusting us with your order.

Valorada con 5 estrellas sobre 5

As of 2026 I have no complaints with…

As of 2026 I have no complaints with this company. I ordered from here and I got my product when it was suppose to be delivered. Excellent company.

26 de mayo de 2026
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Sue here, president of Realdoll, thank you so much! We are working hard in the background here to make sure our customers feel seen and have their needs met!

Valorada con 1 estrellas sobre 5

App is not avilable for SenseX.

I had to wait around half year for the SenseX. There was a paper in the box: How to download the app to my phone and a link to a video about its use. The downloading link is not existing and the video channel is terminated. The technical department didn’t reply after 5 weeks. Many people complained that their app is heavily bugged. There was a charger in the box, but there isn’t instruction about the meaning of its lights.

30 de marzo de 2026
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Hi, my name is Sue, I am the new president of Realdoll. Thank you for the feedback, and we sincerely apologize for the frustration and delays you’ve experienced.

At this stage, the AI functionality for SenseX is still in development and has not yet been fully rolled out commercially, which is why portions of the onboarding materials and app ecosystem are not yet fully operational. We recognize that this created confusion and disappointment, particularly given the wait time and the materials included in the box.

We are actively working on stabilizing and improving the software experience before broader release, including updated onboarding documentation, app support, and clearer hardware instructions such as charging indicators and device setup. Please shoot me a note at contact@realdoll.com and we will keep you posted on when the AI will be live.

Valorada con 1 estrellas sobre 5

Sent me the completely wrong colour and…

Sent me the completely wrong colour and type of sense X. I had to pay for delivery and I paid $600 for this! Customer service is slow and doesbt response that quick i always have to chase up things. The item broke within the first few days and I still am awaiting to hear contact about a reimbursement.

5 de agosto de 2025
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Hi, my name is Sue, I am the new president of Realdoll. I sincerely apologize for the experience you’ve had. Receiving the wrong product configuration, paying additional delivery costs, and then encountering a hardware issue shortly after delivery is understandably frustrating and not the standard we hold ourselves to. One of my top priorities now that I am in the chair is improving our customer service experience. Please shoot me a note at contact@realdoll.com and we will work to make this right.

Valorada con 1 estrellas sobre 5

Complete scam company

Complete scam company. Waited nearly 6 months for 1 item. Luckily I got my refund via bank.

2 de enero de 2025
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Hi, my name is Sue, I am the new president of Realdoll. I sincerely apologize for the experience you’ve had. One of my top priorities now that I am in the chair is improving our customer service experience. Please shoot me a note at contact@realdoll.com and we will work to make this right.

Valorada con 1 estrellas sobre 5

Make sure u click to see 1star real reviewers

Well well well your here cause u think your crazy. For starters fake 5 star reviews. Like many others this company is as bogus as they come. I went to buy a toy for my wife for a joke and surpise I paid good money. Waiting 1yr dispite their website at the time said like 6-12weeks roughly which has now been removed. So I waited 6months in my kindness to understand the delays and all that jazz ended. Contacted them and I had a real condescending a 🕳 who gave me excuses and reasons for the delays in the end I had the wrong toy sent out anyway no refund or return given the nature of the toy. So I was left to fit the bill in the end we sold the toy never used it just made me mad and to be honest the tripple density isn't all that flash it crackles with the movement as there's like a gel inbetween the layers paint not bad and tone but ive seen better honestly they should just do a dual density overall was this company worth it certainly not. The rude emails, wait times, costing and the over hyped marketing to only only fans type chick's are the real driving force of there sales this brand if u really seek out real reviewers you'll find they say the same thing. Take my word for it for the few who have gotten them we have regretted it and as for the rude grub who wrote those emails and tried to turn it that I was manuplative for simply seeking compensation for there own error what a fool and joke and the discount code they said would never expire well it did and like i would buy anything again. These guys won't last long like sinthetics who made simliar things if you knew back then like now they went out in same fashion, started off with alot of excuses, delays and then they didnt send things out. its always a sign when things start not getting sent out tbh at least sinthetics looked more detailed and were life cast vs the werid D they make with giant heavy stumps for the base and werid noises when u move them id be concerned 😆...so yeah RUN

1 de octubre de 2024
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Hi. This is Sue, the new president of Realdoll. I am very sorry for the piss poor customer experience you had with us last year. Unacceptable. One of my top priorities now that I am in the chair is improving our customer service experience. Please shoot me a note at contact@realdoll.com, and we will work to earn your trust back.

Valorada con 1 estrellas sobre 5

Same here - scam site!

Same here. Ordered in May 2024; keep getting stalling answers with all kinds of excuses. Imagine my order is a loss. Don´t buy from this site. They are scamming you until someone takes their site down. Pirates!

10 de enero de 2025
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Hi, Sue here, the new president of Realdoll. I am very sorry you had this experience with us. One of my top priorities now that I am in the chair is improving our customer service experience. Please shoot me a note at contact@realdoll.com and we will work to make this right.

Valorada con 1 estrellas sobre 5

Beware of fake reviews

Beware of fake reviews. This website is a SCAM. They must have switched owners because it used to be legit. I ordered in February 2024, it's now 2025! They respond saying there are delays, staffing issues, production issues... all lies to keep you from reporting them. As soon as you request a refund all communication stops as you are "forwarded to the one account who has a huge backlog" for MONTHS nobody will reply to you unless you tell them youll take the product. It is best to file the fraudulent site with your bank and have them get your money back. Oh and nobody answers the fake numbers given, they will only respond via online chat or email so that should be your first red flag.

1 de febrero de 2024
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Hi, Sue here, new president of Realdoll. I am very sorry that you had this experience with us. Unacceptable. My primary focus now that I am in the chair is improving our customer service experience. Please shoot me a note at contact@realdoll.com and we will work to earn your trust back.

Valorada con 1 estrellas sobre 5

Every positive review here is fake one!

Every positive review here is fake!
I, as many others have mentioned, I was scammed by this false site . I ve paid 8 months ago, recieved some BS mails with delays caused by poor labor force, and when asked my monet back, no response!!! The last email was 5 months ago!
Be aware of this scam!

1 de junio de 2024
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Hi, Sue here, new president of Realdoll. I am very sorry you had this experience with us. Unacceptable. First order of business now that I am in the chair is improving our customer service experience. Please contact me at contact@realdoll.com with your order # and we will work to make this right.

Valorada con 1 estrellas sobre 5

Scam business with F rating on better business bureau.

Like most online forums the company is a scam, they market their products extensively and take orders, but don’t deliver products. They will reply talking about supply issues and extended delays and yet you will receive continuous flash sale discounts and seem them continuing to market. Most customers talk about never receiving goods or it take 8 months plus which falls outside of the chargeback window. They are operating a scam. I’ve reported to the Better business Buraeu like 100 other people where they currently have a F rating.

22 de diciembre de 2024
Opinión espontánea
Logotipo de RealDoll

Respuesta de RealDoll

Hi. Sue here, new president of Realdoll. I am very sorry you had this experience with us. First order of business now that I am in the chair is fixing our customer service and delivery times. Please shoot me a note at contact@realdoll.com and we will work to make this better.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más