Redcorn Ltd Opiniones 

Vehicle booked in for collection 23rd Feb. Driver messaged me at 6.30 to confirm he’d be with me and would call when he was half hour away. 7.30, message to say lorry broken down, another driver coming. Called Redcorn at 11.45 to confirm that another driver was coming, yes absolutely!! 14.23 get a call from Redcorn that my driver is coming right now. I said (aware that it was getting late for a driver to get back to base) that another day was fine if it was a problem. Told that it wasn’t a problem, driver is on route. Tried to call at 16.30, straight to answerphone. Waited till 18.00 & gave up. Got a call 26th Feb asking if I still want vehicle collected.

Used to be a really good company to deal with and I’d always recommend them to others but having gone elsewhere and received an outstanding service with prompt collection I don’t think I’ll be recommending in future.

This isn’t the first time this has happened. I understand unexpected things can happen, just keep customers informed with accurate honest information.

Red cone was the best price I was given. I searched the web and they come up the best easy transaction come when they said collected the car no problem. Money in my account next day no equivalent great company very pleased with the outcome.

Really Quick and easy to get a quote, lady in the phone was really polite and professional, Damaro rang ahead said what time he was going to be there and arrived on time, again really polite and professional, let me know what paperwork and needed to fill out and car was gone.
Also money was in my account within 24hours

the first time i used them it was smooth, 5/5, the second time they just didn't turn up on two occasions, made worse by the fact that they want you to wait at home from 7am-5pm. The delay meant that when they actually did pick it up, february had already started meaning i'll lose another £20 in tax return.

Redcorn offered me nearly twice what a competitor did for my Lexus SUV on 28 Jan 26. A very kind driver picked up the car on 29 Jan, and I was paid in full the next day. Very happy

Highest price paid by Redcorn to scrap my 20year old car. The office phoned me straight away and we booked it in for the same week. I had a call the day before to confirm that it was on the collection list. The morning of the collection the driver phoned to confirm and he rang again when he was near the house so I was able to direct him. Driver was fast, efficient and very polite. I can not fault the service and would recommend them to my family and friends.

This is the worst treatment I have ever experienced. Redcorn unlawfully disposed of my vehicle without any warning, consent, or lawful authority, despite being fully aware that I was the legal owner and that an active dispute was ongoing.
The vehicle was a Fiat 500, which was fully paid for, legally owned by me, and in the process of being corrected administratively with the DVLA due to an internal DVLA error. Redcorn had been informed repeatedly, by both letter and email, sent to the managing director that this matter was under dispute and that no enforcement or disposal action was to take place. I never abandoned the vehicle and never gave up my ownership rights.
The last communication I received was from Miss Lockhart, and Mr Pink who stated I would be contacted. I was never contacted. No notice was given. No opportunity was provided to resolve matters. Redcorn proceeded to dispose of my vehicle anyway.
They were fully aware:
I was the lawful owner
The vehicle had been paid for in full
The DVLA issue was administrative and being actively resolved A formal dispute was ongoing
I had expressly instructed that no action be taken
Despite this, my car was disposed of without my knowledge or consent. This is unlawful disposal and tortious interference with goods.
As a result, I am pursuing a straightforward claim to recover my financial losses for:
The full market value of the Fiat 500
The value of all upgrades and modifications
The value of all personal belongings inside the vehicle
Any consequential losses caused by their actions
Redcorn’s conduct was negligent, unlawful, and deeply distressing. No company should be able to destroy or dispose of someone’s property while fully aware of an ongoing legal dispute and active ownership. This situation has caused me severe financial and emotional harm, and I am now forced to take legal action simply to recover what was wrongfully taken from me

Waited two months for an order I was told would take 3-5 days. There was no communication from Redcorn and I was made to chase the order. I was told different things by each person that answered the phone including that my order was ready to collect but on arrival no one knew anything about my order. Wasted 40+minute trip!
Website contact us forms are purely decoration as no one responds to them so don’t bother.
When I was finally able to collect the order I asked to speak to someone about the delay and was told there is no manager on site and to come back another day or email claims.
The person I spoke to from claims was extremely rude, abrupt and dismissive. Although he claimed he had read the email he didn’t respond to anything I was saying and instead just said you have the part bye.
Plenty of other places that will have better admin systems and customer service skills.

Great price, communications were plentiful & collection driver was polite & extremely helpful regarding the necessary DVLA requirements I had to submit. All of the above was in complete contrast to Silverlake who I had contacted first. Absolutely zero comms & lowball price. Many thanks, Redcorn! 10/10.

Very rude pick up driver, "does the car drive or is it completely f**cked" shouted to me on the phone on the day of pick up - rude and inconsiderate and I was rushed, and then he took his sweet time while I waited in the cold. I had tell him I couldn't wait around as I wasn't needed there and only then we exchanged. Okay price, bad experience. Avoid Anthony. Had the driver not been so rude I would have given over the spare key and full service history. Can't say I'm too surprised with his behaviour though.

One star is too many. My credit card was found in the vehicle and has been used in the N10, N15 and N17 postcodes and you guessed it ladies and gents, Redcorn's postcode is N17. Not sure anyone should take any risks with Redcorn when this is the outcome from a genuine mistake.

I had been in regular contact with Redcorn to arrange my vehicle collection and to make sure everything was in order. Despite raising concerns about the size of my vehicle beforehand, this information was clearly ignored.

On the day of collection, I was contacted early in the morning by the driver (Rob) to confirm the collection. I later told him I could drive the vehicle to the top of the road to help with loading. Then, just 10 minutes before the scheduled collection time, he called back to say he couldn’t collect the vehicle and that the office should have already informed me due to the vehicle’s size.

This meant I had waited inside all day for nothing. I then called the office and spoke to Sarah, who rearranged the collection and provided complaints details. While I was understandably annoyed, I repeatedly told her that my frustration wasn’t directed at her personally. Despite this, the call was abruptly ended at 5pm, which I found extremely unprofessional.

The collection was rearranged for the next working day, but given what happened, the least that could have been offered was a priority collection.

Overall, very poor communication and disappointing customer service. Definitely not an experience I would recommend.

I got an instant quote, was called the next day as when I did the quote it was late evening.

Got asked a few questions, gave me a date, driver called before to tell me he was on his way.
Very quick getting car and taking documents.

Received cash a few hours after.

Would definetley recommend!

I had a great experience with Red Pen Ltd Scrap Car Specialist. Ati was absolutely brilliant from start to finish – friendly, professional, and very helpful throughout the whole process. Everything was explained clearly and the service was quick and hassle-free. If you’re looking for a reliable scrap car specialist, I highly recommend Red Pen Ltd, especially thanks to Ati’s excellent customer service.

Omar turned up in the allotted time, called beforehand. Pleasant, polite and friendly.

Great company, good price, nice staff.

Do not trust these people..Absolute waste of time. Had a car to be picked up and specified that it would need a small vehicle to collect as down a narrow farm lane which they confirmed was fine. After they didn’t show on the first confirmed collection date I rebooked and again no show, call or message, 3rd collection date they sent an 8 car transporter!! 3 weeks later the car is still on the drive.

Quick and easy, really happy with the customer service, job was fantastic. Well done to your driver Amot for being spider man and climbing through the boot to open the car.

I would give this company F U instead of a 1 star.🥒
I wasted all day waiting for someone to collect my car.
I called to company a few times to get an updates, but nothing.
Wasted day of my precious life.

Car due to be collected between 08.00 and 17.00 . After my three phone calls where I was told the collection was due, no- one answered calls from the dispatch office.
They were a no show, phoned the following day and offered to come the next day ( 2 days late) Disappointing and a waste of my time.

So far so good, collection was on time, the driver Damario was very polite, helpful, advised I would be paid by Monday (Friday today) advised what to do next.