RefreshedByUs Opiniones 

1753
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This was my first time purchasing an item from Refreshedbyus and the item was delivered real quick and is working perfectly. I would recommend them to anyone who is looking for a computer.

Valorada con 5 estrellas sobre 5

I'm really happy with my purchase - HP Elitebook X360 - it looks tip-top and works perfectly. Delivery was quick, the laptop was well packed and customer service was exemplary when I contacted t... Ver más

Valorada con 5 estrellas sobre 5

Products were excellent quality, looked like brand new. Worked straight out of box, no setup required. Quick delivery and good communication throughout. Liked that you had options to upgrade RAM, SSD... Ver más

Valorada con 3 estrellas sobre 5

I had placed an order for next day delivery, which wasn’t properly logged by the system, which can happen. Despite this. I can’t fault communication and courtesy on the phone. There were no quibbles a... Ver más

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1753)

18 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Very responsive despite issues.

I had placed an order for next day delivery, which wasn’t properly logged by the system, which can happen. Despite this. I can’t fault communication and courtesy on the phone. There were no quibbles and they refunded my £10 delivery fee and apologised sincerely. It’s clear that they are a company who do value their customers and reputation.

22 de enero de 2024
Valorada con 5 estrellas sobre 5

HIGHLY RECOMMENDED, HELPFUL AND GREAT VALUE

difficult to think of anything these guys can do to improve. respond quickly to emails and when dpd had an issue, they called me to resolve and even upped my RAM for free as an apology, even though was a dpd issue. I dealt with 2 or 3 chaps during my decision making and then purchase and they just seem really nice and helpful. Not that amazing supposedly, but i find not always the case nowadays, so it's appreciated. i feel they value their customers. pricing very good too. if they can just get Alexandra Daddario to return my calls, they will be perfect.

1 de diciembre de 2023
Valorada con 2 estrellas sobre 5

The unit itself was fine

The unit itself was fine, arrived on time, but it wasn’t compatible with wireless devices.. cost so much more to adapt it …

18 de octubre de 2023
Logotipo de RefreshedByUs

Respuesta de RefreshedByUs

I am sorry that you are not satisfied with your HP Elite Display E201 20".

We do ensure all our devices have the specifications including inputs etc listed against the item.

If you need anything in the future and are not positive about compatibility please don't hesitate to give us a call or email.

All the best,
RBU

Valorada con 5 estrellas sobre 5

Excellent

The refurbished laptop I purchased is excellent and In great condition. From placing order to receipt was a smooth price. Delivery on time. This is first time I have bought refurbished. I would certainly do so again in the future and would highly recommend Refreshed By Us

19 de octubre de 2023
Logotipo de RefreshedByUs

Respuesta de RefreshedByUs

Hi James,

Thank you for your kind review,

All the best,
RBU

Valorada con 5 estrellas sobre 5

Great service

4 de octubre de 2023
Logotipo de RefreshedByUs

Respuesta de RefreshedByUs

Good afternoon,

Thank you for your kind review

All the best
RBU

Valorada con 5 estrellas sobre 5

Good Service

Dominic provided excellent customer service and was very helpful. Delivery of the laptop we ordered was quick and without any issues.

29 de agosto de 2023
Logotipo de RefreshedByUs

Respuesta de RefreshedByUs

Good afternoon,

Thank you for your kind review

All the best
RBU

Valorada con 5 estrellas sobre 5

Highly recommend

Fast delivery. Product in great condition. Reasonably priced. Would buy again.

22 de julio de 2023
Logotipo de RefreshedByUs

Respuesta de RefreshedByUs

Good afternoon,

Thank you for your kind review

All the best
RBU

Valorada con 5 estrellas sobre 5

I had purchased a surface 3

I had purchased a surface 3, but it wasn’t powerful enough for what I needed it to do. RefreshedByUs was really helpful to give me better options of what I would need. I got to send back the surface 3 and received a refund in full. Then I bought from the the Dell latitude 2in1. Im so glad I spent the extra. This laptop is amazing and at such a good price. Well RefreshedByUs. As ever, great service, fantastic support and very good quality machines. Thank you.

2 de julio de 2023
Valorada con 1 estrellas sobre 5

Disappointing

Sold me a laptop that worked ok for a short while, but then started shutting down mysteriously and behaving oddly. They told me to send it back and it was returned. Apparently it had BIOS issues, whatever that means. Again it worked OK for a while but would still shut down and behave oddly. After advice from RBU to update the BIOS, I tried several times but it constantly failed. Now less than a year later, it won't even boot up for weeks on end and when it does it sporadically crashes. RBU haven't replied to my requests for assistance with this as I guess it's out of warranty by now. Disappointing really.

3 de julio de 2023
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