Communication and NOT using long tedious repetitious web sites to list everything. The video is short and to the point while explaining what we need to know. FYI - In the video, the woman speaking d... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I simply made a request to cancel my order. It could not be cancelled because it was already shipped. I did not know I was on a subscription basis. So my subscription was cancelled so I wouldn’t rece... Ver más
While the experience with the website purchase did not go as expected, the wonderful customer service team went above and beyond to help resolve my issue. I appreciate the prompt responses and follow... Ver más
I have received almost no replies to my emails and phone calls to Renesia. I want to return the unused product - which was more than I thought I was paying for - and get a refund. They have not replie... Ver más
Información sobre la empresa
Escrito por la empresa
Elevate your hair care ritual. Renesia crafts premium oils, supplements & tools designed to fit seamlessly into your daily routine.
Información de contacto
Estados Unidos
- care@renesia.co
- www.renesia.co
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I simply made a request to cancel my…
I simply made a request to cancel my order. It could not be cancelled because it was already shipped. I did not know I was on a subscription basis. So my subscription was cancelled so I wouldn’t receive any more orders and given a discount on the order already shipped. It is very nice to work with a company that helps their customers.
The ordering was very simple
The ordering was very simple. Didn't love all the add ons they talk you into. But Willing to try anything. I will be back to give real update on the product though.
Website was easy to navigate
Website was easy to navigate. I’m looking forward to receiving the product and seeing results.
Beverly was great
Beverly was great. Answered all my questions and very helpful with my return.
Incredible customer service team
While the experience with the website purchase did not go as expected, the wonderful customer service team went above and beyond to help resolve my issue. I appreciate the prompt responses and follow up as well at each step and want to thank Jessie and Beverly again for their help!
I appreciated the kind video talk at…
I appreciated the kind video talk at the end explaining the additional products that would help. No pressure just information, then you decide whether you want it or not.
Communication
Communication and NOT using long tedious repetitious web sites to list everything. The video is short and to the point while explaining what we need to know.
FYI - In the video, the woman speaking doesn't quite match up with the voice. I don't know if you changed the speaker to an AI voice later but I found it a little distracting.
Details about all of the products…
Details about all of the products available were explained well
Informative.
I have received almost no replies to my…
I have received almost no replies to my emails and phone calls to Renesia. I want to return the unused product - which was more than I thought I was paying for - and get a refund. They have not replied. Their customer service is terrible. They are also based in India, which has a lot to do with it. I would definitely not order from them! It took at least 3 weeks to receive the product, which is also way too long.
Very easy-to-use website
Very easy-to-use website, but too many choices.
Easy to order
Customer service …
... responded very quickly which is admirable.
Sounds solid....
As I just ordered I cannot give feedback on product, but information was very good, as was pricing. It makes it worth a try...
Good information
Good information
She told us all of the helpful things for thick healthy hair and scalp
I'm upset that I received the wrong item
I'm upset that I received the wrong order and it took 3 weeks to receive it. I now have to wait another 3 weeks to receive my correct order.
The steps were easy to follow and I am…
The steps were easy to follow and I am very excited to get your product.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








