First of all it was very easy to book an appointment and the girl I spoke to was extremely friendly and competent. Next I was sent details of my time slot and the engineer phoned me about 10 minutes... Ver más
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Consulta las opiniones de los clientes
He came within designated time. He got on with the job immediately and found the problem. He must have thought about the problem before hand as he had the replacement element already on his person.... Ver más
Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 1... Ver más
The first engineer was not at all helpful. He just pressed buttons, ran some tests and said there was no problem with the machine, despite us explaining the issue of running for six hours and no water... Ver más
Información sobre la empresa
- Servicio de reparación de electrodomésticos
- Servicio de reparación de hornos microondas
- Servicio de reparación de lavadoras y secadoras
- Servicio de reparación de refrigeradores
Sobre Respond Services
Escrito por la empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Información de contacto
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
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Ha contestado el 16% de las opiniones negativas
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The repairs was done well and the…
The repairs was done well and the engineer was nice and professional
Very responsive and kind service…
Very responsive and kind service provided by the staff who attended our flat. Identified the fault and quickly provided a solution for our washing machine.
Excellent service
Excellent service! The engineer called beforehand which was not our previous experience, dealt with the repair without moaning about the dishwasher being integrated and most importantly appears to have solved the programme issues!! So overall great service received on this occasion!
Courteous experienced competence.
The response was a very competent and useful Response. Your representative completed his task without any fuss. Friendly and experienced, a pleasure to deal with. Thank you.
Very happy with the engineer that came…
Very happy with the engineer that came to my house very polite whilst spoken
Great Job
They came when they said, they fixed it for the price they said, it works!
Up and working again
They visited when they said they would, identified the problem and then returned and fixed the machine. It was an easy process with good communication.
Came out when they said and fixed the…
Came out when they said and fixed the problem
Great Service with experienced engineer
Fantastic service with knowledgeable engineer,
Parts were not in initially but when they came in the process was very quick
Had our integrated glass hob replaced
Had our integrated glass hob replaced. Came with the right parts no need to order. Excellent service, very friendly highly professional.
Would highly recommend every time we use Respond Services it’s always a pleasure.
Thank you
Need to be correct on time slot!
Problem with time slots and arrogant customer service! The engineer was a real professional!
Engineer - excellent service.
Engineer arrived perfect timing, fixed the problem quickly and checked other items, excellent service provided.
Very happy with the engineer coming out…
Very happy with the engineer coming out on a Saturday he know what the problem was straight away when he had a look at it, fixed the motor in the induction fan, had a look at are other appliances and noticed the drawers in the freezer where broken, and ordered us new ones, thank you for the speedy call out very happy customer
The Engineer phoned to say he was 20…
The Engineer phoned to say he was 20 mins away when he arrived he checked all the deataled then explaned what he was going to do he was very afficent did everthing that was asked
Was very pleased with the quick service…
Was very pleased with the quick service and the engine was very professional
Very efficient and pleasant service…
Very efficient and pleasant service provided.
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