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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered 2 jerseys from them on June 8th, it’s now July 1st and I have no tracking of my order, they keep sending me emails saying it has now been shipped every 2 weeks. I contacted their customer supp... Ver más

Valorada con 5 estrellas sobre 5

I came here before making an order, and decided to go for after the broad positive feedback. I bought a shirt I looked for years and years (Inter's third kit 04/05). Ordered on June 19, received... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ive had numerous orders from Retro Soccer and theyve been brilliant. Just had the AFC Richmond arrive. There was no option to add a name or number so i cheekily emailed them and they added Roj... Ver más

Valorada con 1 estrellas sobre 5

I made a purchase on Black Friday and 17 days later I have receive no answer about its delivery. I have written several mails, DM on instagram, comments and still nothing from them. On their website t... Ver más

La empresa ha respondido

3,4

Medio

TrustScore: 3.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(121)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

RetroSoccer

Ive had numerous orders from Retro Soccer and theyve been brilliant.

Just had the AFC Richmond arrive. There was no option to add a name or number so i cheekily emailed them and they added Rojas 14 my daughter loves it !!!

The shirts ive ordered have been brilliant too.

Word of warning i usually take an XL but need XXL when ordering from RetroSoccer
My daughters in XS and order her S so keep and eye out on sizing recommendations

1 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

The delivery took a bit long but that's…

The delivery took a bit long but that's due to the royal delivery being bad. Anyway, the quality of the shirt given its price is super good, I can't believe this website is real. Retro Soccer UK definitely has a kit that you would absolutely love and adore and I have recommended it to many of my friends already. The value of money is unreal. 10/10

4 de mayo de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you for the kind words mate - welcome back anytime :)

Valorada con 5 estrellas sobre 5

Very good quality

Very good quality. Was sceptical of the site at first but got a retro Bayern Munich shirt and I’m very happy.

26 de abril de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you for the kind words mate - welcome back anytime :)

Valorada con 5 estrellas sobre 5

Great Shop / Great Support

I have already ordered a few times and the quality is excellent! The delivery time was a bit long last year with Royal Mail (4-8 weeks) but now with DHL the shirts are there within 1-2 weeks.
You just have to know that you have to take one size larger than usual.
I‘m from Germany/Hamburg and my friends and I love retro shirts.
Retrosoccer is exactly the store we were looking for!
Thanks for the great Support (@Don)

I hope you get more shirts from the Premier League soon. (Especially Arsenal Home 2004/05) ;-)

Thanks,
Tim

12 de abril de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Tim :) always a pleasure

Valorada con 5 estrellas sobre 5

The shirts I bought were much better…

The shirts I bought were much better quality than I was expecting and delivery was about a week. I have actually just bought another shirt today, I was so impressed. Great experience all round.

14 de marzo de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Iain :)) very much appreciated

Valorada con 5 estrellas sobre 5

Great customer support and shirt

Great customer support, even better product! So surprised with how great quality my psg shirt is! They even added one of my recommendations which was going above the extra mile! Will be buying more

8 de marzo de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Stewart :)) very much appreciated

Valorada con 5 estrellas sobre 5

Excellent product and support

Excellent product and support

I was eager to receive my shirts, unfortunately the delivery took quite a while. This is not due to the shop or the team, but rather the mailing service. The support was excellent and the contact was superb. When I received the shirts I was blown away - excellent quality and they fit perfectly. Big thanks to the team and this shop is most definitely to be recommended. Much appreciated!

23 de febrero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Simon :)) very much appreciated

Valorada con 5 estrellas sobre 5

+++ product & support

+ product
+ Support
- Royal Mail

It took time for the package to arrive because the post office lost the package for almost 2 months, but I had never experienced support as good as Retrosoccer. We had contact with each other at all times.

And the essential:
The product is great, I will certainly order something again.

Thanks to Don and his team!

1 de febrero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Eric :))

Valorada con 5 estrellas sobre 5

Great jersey, amazing customer service

As another customer from Germany wrote, the delivery took a long time due to the Royal Mail strike. But the wait was definitely worth it. The jersey is of great quality, with real flock from the sponsor, like the original from the 80s – not a cheap print.

In addition, the customer service is great. Fast and friendly answers and they tried very hard to find a solution. Usually I don't write reviews, but the shop (and the people behind it) definitely deserve it.

7 de febrero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Christoph :))

Valorada con 4 estrellas sobre 5

SOLVED! Issue with missing jersey

First and foremost I have to say I wrote a different review here before because I was unhappy with the customer service. I have ordered 5 jerseys and one was missing and at first it seemed like nobody cared. BUT! then I wrote a review on here and it made the people of RetroSoccer aware of the issue. And they took care immediately. It took them some days to get track of the e-mails and I still say that they have to improve in the customer service department but it seems like they are very eager to do something about it. My refund was delivered very fast (in like 5 mins after I confirmed it) and they even refunded the shipping costs since this whole case took them a little longer.

All in all I can tell you that I am happy now how well this all went down in the end. Qualitywise the jerseys are actually really, really good, given the fact these are only replicas.
I do not regret ordering from here since they provided me with the jersey of my dreams which is impossible to get as an "authentic" jersey. I will definitely buy a jersey again from RetroSoccerUK.

20 de enero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Alex, and once again apologies for the delay and misunderstandings. You are a valued customer and we look forward to seeing you again.

Valorada con 4 estrellas sobre 5

Orderd a jersey which took about 3…

Orderd a jersey which took about 3 months to deliver (Germany) due to problems with the royal mail. But what can I say? One day it was in my mailbox. Jersey has great quality and Customer Support was always fast and friendly

25 de enero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Dominik :))

Valorada con 5 estrellas sobre 5

I highly recommend Retro Soccer UK

I highly recommend Retro Soccer UK! I has an issue with the sizing on one of the shirts and nothing was too much trouble. My emails were answered swiftly. They replaced my shirt which arrived quickly and without issue. Will be ordering again soon!

26 de enero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you for your review Hannah :) Happy to help out anytime

Valorada con 1 estrellas sobre 5

Still waiting

Ordered on Dec 5th. Now Jan 25 and still nothing has arrived. I received an answer on my first email stating that the package was on its way. After that all my follow up emails remain ignored. Looks to be a trustworthy business but communication is not the best…

Edit: Ordernumber is 16175, please respond to my emails…

25 de enero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Hi,

Apologies we have had some issues with Royal Mail packages going missing in December. Can we grab your name and order number please so we can help you out. Many Thanks

Apologies Tjerk, i have just searched our junk mail and found your emails - item has been dispatched but it is seemingly caught up in the Royal Mail International problems due to the cyber attack.

Valorada con 4 estrellas sobre 5

Argentina 78 Jersey

Ordered on 8 December, quite a wait for the arrival but when it did, pleased with the quality. Nicely printed lettering on back, colours and badges good, shape good. No complaints, one email enquiry about the order was swiftly and clearly responded to.
Would order from this store again.

9 de enero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you John, much appreciated my friend.

Valorada con 4 estrellas sobre 5

The product itself is great

The product itself is great, great quality.
The only problem was the shipment. There were a few problems, but mainly because of the mailing services.
All in all its great

5 de enero de 2023
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you for your review Lukas :) and apologies again for Royal Mails issues - hopefully there will be no more issues with them.

Valorada con 5 estrellas sobre 5

Great value

Definitely the best value for money I’ve seen, ordered multiple times and shirts are brilliant, will definitely still continue to buy from here

22 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Value for Money Classic Kits

Best Value for Money Classic Kits! The long wait is well worth as it’s assurance of quality that these shirts are. Shoutout Don for great customer service just placed my second order

19 de diciembre de 2022
Opinión espontánea
Logotipo de Retro Soccer UK

Respuesta de Retro Soccer UK

Thank you Jack! :)

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