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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I continually chase them up for a response since March and still not had a response! They are good at taking your money, but when you experience problems with their product, their help is non exis... Ver más

Valorada con 1 estrellas sobre 5

I bought replacement headphone ear pads and a mini jack connector wire via OnBuy. My order arrived with the earpads missing. I sent several messages through the OnBuy site but it was days before Rey... Ver más

Valorada con 1 estrellas sobre 5

Do not buy from here. I bought a replacement mic for HyperX headset through Fruugo. Its been over 2 months, two attempts of "sending" the product because it returned to you? While others have no i... Ver más

Valorada con 3 estrellas sobre 5

Not exactly fit for purpose. Item didn't arrive for a week - Emailed and received a replacement - so it took two weeks to finally arrive. When it did arrive it wasn't exactly fit for purpose. Describe... Ver más

Información sobre la empresa

  1. Mayorista de electrodomésticos
  2. también en la categoría
  3. Mayorista de artículos eléctricos
  4. Tienda de accesorios para computadoras
  5. Tienda de electrónica
  6. Tienda de informática
  7. Tienda de videojuegos

Información proporcionada por diversas fuentes externas

Bluetooth In-Ear Headphones / Earphones, Gaming Chat Cables, Bose Cables, Bose Cushions, Beats Cables, Beats Cushions & other Audio Accessories.


Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

178 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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1,7

Todas las opiniones

(178)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Recommended

Quick delivery but had rare experience of duff cable. Excellent customer service quickly resolved by sending replacement. No hassle, great communications and super value. Recommended.

26 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super friendly

Super friendly, personal service. A small glitch with my order was rectified right away with a consciousness for the environment. Very much appreciated and 100% recommended.

24 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid.

It's a shame there isn't an option to rate as no stars. Ordered two products from Reytid in early December 2020. No replies to the emails that I have sent this year and there isn't any joy of anyone answering my calls either,nor do they get back to you after leaving a message.
SHOCKING COMPANY!!!!!

4 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Money taken, goods not sent now not answering emails or phone

This company sent me an email telling me that my payment for the goods I had ordered not been processed. It had been processed, they took the money and they have not supplied the goods ordered...and will not process a refund - emails ignored and phone diverted...Only after Pay Pal got involved did I get a refund

2 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Replacement ear pads faulty

Replacement ear pads turned up but distorted. First email they were happy to help and that was a month a go . Now they won’t answer my emails. Not impressed and would highly recommend not using this company.

29 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad customer service. Product - no show.

I have been waiting for a Bluetooth connector for my headphones for weeks now. They have been completely unhelpful in tracking the item down, and are now ignoring my emails. I have asked for a refund so am awaiting a response. Completely unprofessional and unacceptable.

20 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a cable from them and it was…

I ordered a cable from them and it was delayed (I expect by the postal service). Then I mistook another package for theirs and complained that they sent me the wrong cable. They sent me a replacement, and allowed me to keep both as an apology for the delay. Very responsive and helpful

7 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered a ps4 controller on the 7th of…

Ordered a ps4 controller on the 7th of December, destined to the UK, Had a few responses from my questions about delivery as I selected 1-2 days shipping and paid extra, responses were poor and trying to buy more time or fob me off, still no controller and its now the 4th of Jan, poor service and my item for the last 3 weeks status is stuck in in transit but has not moved. It doesn't take this long to ship an order, I have ordered things from around the world and it has never took a month and who knows if I will receive my product.

Would not use again and recommend not buying from this site due to so many issues and poor customer service and the very real possibility of losing your money.

4 de enero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Broken product, no response

Just like other reviews, the company service is horrible. They sent me a broken product (headphone cables), and did not answer my emails or calls for a reship or refund. They do not care about their customers.

Order at your own risk. I learned my lesson.

17 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

After-purchase disappointment

Such a shame that the company decided to not reply to my emails or answer calls when I want to return a product that didn’t work for me, whereas earlier they were so prompt in replying to emails and helping me place the order. My opinion about this company has completely changed before and after purchase. And all that for less than a tenner. Disappointing! :(

8 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ne commandez pas sur ce site

Ne commandez pas sur ce site. J’ai commandé un article dont la date de livraison était estimée entre 7 et 10 jours, cela fait maintenant plus d’un mois, et ce sans aucune réponse à mes mail.
A éviter à tout prix

29 de noviembre de 2020
Opinión espontánea
Logotipo de Reytid

Respuesta de Reytid

Hey Luca,

Sorry to hear of the issues you have faced with delivery of your order. The worldwide situation is challenging with couriers taking a little longer than normal but we would certainly expect the item to be delivered by now. We only use tracked couriers to avoid things like this but sometimes they do still make mistakes!

Can you provide us your order ID so we can try locate your specific order? Alternatively please email sales@reytid.co.uk and we'll do our best to track your order down.

Kind regards,
Glenn

Valorada con 1 estrellas sobre 5

Poor returns process

Order was processed incorrectly twice. I had to pay to send it back to them and they waited before sending me the replacement. A month in I have the incorrect product and no refund.

21 de septiembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service from this company going above and beyond

This company and their employees are outstanding. They have been so helpful over the last week. We unfortunately incorrectly sent a package to them in June which was nothing to do with them or their business using the prepaid return label system. Lockdown caused a typing error when processing the information :-) We tracked it down in August and they have been brilliant in getting it back to us so we can return it to its correct destination. Thank you Reytid for the outstanding customer service you have delivered.

20 de agosto de 2020
Opinión espontánea

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