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Over the past 15 years our team and skillset have grown exponentially, we now offer a full range of sourcing, fulfilment & corporate rewarding to our valued customers.
Reino Unido
2,7
7 opiniones
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Ordered an item through game on the 1st of june it is now the 12th of june and my order says its still in process. Game have tried to reach out and no reply and ive tried ringing numerous times and still no look. No way of cancelling. Will be reporting to my bank if my parcel doesnt get posted
Disappointing customer service.
Purchased a hose through them via B&Q. After being passed around from VonHaus to them requesting a replacement hose under guarantee due to a leak at the head, they requested I post it back to them. They initially requested me to do this at my own cost however I stated that the customer should not be paying for this when this is a faulty product. The guarantee process is proving to be very tedious. I wouldn’t purchase a product with them again.
Delivery was delayed but not by the company the company shipped fast and there was great communication letting me know when my order was dispatched item arrived in pristine condition so would definitely recommend this company.
Utterly terrible experience! DO NOT BUY FROM HERE!!!
Ordered a product on the 11th, the company is terrible at responding, I had to go through the online retailers’ customer service and somehow they were worse. Apparently if you add which flat you live in, the company don’t print the label correctly and Parcelforce hold it. There was zero communication from them, I had to phone parcel force and find out what was happening, I had to “fix” the address, as somehow the incompetent employees at Reward and Gift Ltd, could not print an address.
Would not tell my worst enemy to order from this place l. Utterly terrible company, should be avoided at all costs.
there sites (Brands DIrects) have been ignoring my calls and emails for a week, around a item i have ordered and never been shipped (i cant cancel the order despite it saying you can in the T&C and no movement on it), if no contact soon i will be passing it to fraud dept with my creditor for them to seek action
There abousote idiots they somehow packed the wrong lego set in a box which ist hard at all then they delivered it late even though I paid for it to deliver earlier and when we called them they left us on hold for ages
Fast service and excellent updates
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