Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... Ver más
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Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... Ver más
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... Ver más
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The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... Ver más
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Información sobre la empresa
Escrito por la empresa
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Información de contacto
13 Ipswich Rd, CF23 9AQ, Cardiff, Reino Unido
- help@rhino.direct
- www.rhino.direct
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Great service and goods offered arrived…
Great service and goods offered arrived very quickly.
Free bottle not delivered
The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to tick to get it which certainly was not obvious. I’m told I now have to wait until in place another order which seems very unfair

Respuesta de Rhino
Lowest quality I've ever seen
Lowest quality I've ever seen. Looks absolutely terrible, completely disrespectful. Order two hats and a t-shirt. T-Shirt was of low quality. The hats were mad of rubbish, like someone was taking a garbage hat and knitting the team's symbol on it (with mistakes), crushing it and sending it to me. I feel cheated.

Respuesta de Rhino
Ordered 6x wave tackle shields and they…
Ordered 6x wave tackle shields and they arrived in good time. A welcome addition to our 1st team training & pre-match drills. Given us a professional look on the field and during our training exercises.

Respuesta de Rhino
Wrong product
Ordered a red changing robe, received the wrong product. Apparently the red was a mistake on the website. Hard to get a response about a return.

Respuesta de Rhino
Fast delivery
Fast delivery
They are a xmas present for my daughter but all looks great
Great product backed by great service!
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then work changed my schedule! Messaged Customer Service again and they quickly arranged to change the dispatch to match the new schedule. The tackle bag arrive on the required day. A great product backed by great service 👏
Training bundle
After placing the order, I was made aware of some items that where no longer in stock but was given alternatives, which was great, the bundle arrived sharply after.
The Balls, bags, cones and bibs are a great addition to our girls set up.
The balls have great grip and performed well on there first use in the wet.
We will definitely be using Rhino again!

Respuesta de Rhino
Fast and efficient service
Fast and efficient service, produ t exactly as described, I could probably have done with a youth medium but that will be in a couple if months and this one can go in the teams kit bag
Great service and fantastic Sherpa coat.
Great service and fantastic Sherpa coat.

Respuesta de Rhino
Great running vest
Great cool vest that I’m using for my run training. Good quality, style and fit true to size 8
First Class Service
First class Products. Staff very professional and polite. Would highly recommend this Company to anyone.
After sales service was second to none

Respuesta de Rhino
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