Richer Sounds - Bath Opiniones 

1567
•
TrustScore: 5 sobre 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds. The manager of the Bath branch is particular... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 4A York Place, London Road, BA1 6AE, Bath, Reino Unido

  • 0333 900 0088

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1567)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great product

Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

3 de octubre de 2026
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Respuesta de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, always very helpful and knowledgeable

29 de septiembre de 2026
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Respuesta de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Really good advice from Tom in Bath

Really good advice from Tom in Bath. Very helpful and presented all the options to us by email very quickly.

20 de septiembre de 2026
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Respuesta de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Brilliant first visit to a Richer…

Brilliant first visit to a Richer Sounds shop.
Staff were very knowledgeable and helpful and gave good advice on what to buy.

23 de septiembre de 2026
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Respuesta de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

1st class stereo and staff.

We spent an excellent two hours picking our stereo and speakers. The help we received was professional, and friendly, and without pressure. The staff are well informed and good natured. It was a really positive experience. More so, it was fun.
The after service was very good too. After I'd struggled with something I didn't need to struggle with, was met with kind and supportive words.
The system were chose not only sounds great, but it looks great too. I'm still struggling a little with all the things it can do, and how to get them to do it, but I have no doubt I can seek support if I need to.

18 de septiembre de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Helpful

I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured the item he phoned and waited patiently while the payment went through- several processes were needed by the card provider- to ensure it cleared. I felt cared for throughout the process, treated as a valued person not just a number.

20 de septiembre de 2026
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Respuesta de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Highly recommend Richer Sounds

Having bought several items in the past, I knew that the quality, price and customer service is second to none, so when I was looking to purchase a Sonos Era 100 speaker went straight to Richer Sounds.

18 de septiembre de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

The staff

The staff! Fred is a really nice and helpful guy who knew exactly how to sort out a problem we had.

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Bath

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

After many years away...

After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ordering, helpful store staff, great prices, good range.

1 de septiembre de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Sonos soundbar…

I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds.
The manager of the Bath branch is particularly helpful, knowledgeable and always happy to offer advice without being pushy. I’ve been really impressed with the service and, based on my experience, Richer Sounds is definitely my first port of call for this type of purchase. Highly recommended!

30 de marzo de 2026
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Respuesta de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

As always best service in the Bisiness

As always, your service is impeccable your help and guidance was great after we couldn’t sort it out but you helped us get to the right place

20 de agosto de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

At Richer Sounds in Bath

At Richer Sounds in Bath, I had a sensible conversations with, initially Fred, then Tom prior to my TV purchase.
Thank you

4 de septiembre de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

The staff were very helpful in…

The staff were very helpful in providing lots of good advice to help me in selecting the best equipment for my needs.Also a pleasant environment for browsing.

2 de septiembre de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Perfect combination of old fashion…

Perfect combination of old fashion service from staff ( Sean) and modern technology, website etc

31 de agosto de 2026
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Respuesta de Richer Sounds - Bath

Thank you for your 5 star review, it’s lovely to read your comments.

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