I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Ver más
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I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Ver más
La empresa ha respondido
Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,
La empresa ha respondido
After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... Ver más
La empresa ha respondido
I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds. The manager of the Bath branch is particular... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Reino Unido
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Absolutely stellar experience shopping with Richer Sounds

Respuesta de Richer Sounds - Bath
Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

Respuesta de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath
Really good advice from Tom in Bath. Very helpful and presented all the options to us by email very quickly.

Respuesta de Richer Sounds - Bath
Brilliant first visit to a Richer Sounds shop.
Staff were very knowledgeable and helpful and gave good advice on what to buy.

Respuesta de Richer Sounds - Bath
We spent an excellent two hours picking our stereo and speakers. The help we received was professional, and friendly, and without pressure. The staff are well informed and good natured. It was a really positive experience. More so, it was fun.
The after service was very good too. After I'd struggled with something I didn't need to struggle with, was met with kind and supportive words.
The system were chose not only sounds great, but it looks great too. I'm still struggling a little with all the things it can do, and how to get them to do it, but I have no doubt I can seek support if I need to.

Respuesta de Richer Sounds - Bath
I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured the item he phoned and waited patiently while the payment went through- several processes were needed by the card provider- to ensure it cleared. I felt cared for throughout the process, treated as a valued person not just a number.

Respuesta de Richer Sounds - Bath
Good advice from the shop. Promptand careful delivery Great product.

Respuesta de Richer Sounds - Bath
Having bought several items in the past, I knew that the quality, price and customer service is second to none, so when I was looking to purchase a Sonos Era 100 speaker went straight to Richer Sounds.

Respuesta de Richer Sounds - Bath
The staff! Fred is a really nice and helpful guy who knew exactly how to sort out a problem we had.

Respuesta de Richer Sounds - Bath
Helpful and very knowledgable staff combined with great pricing - what's not to love?

Respuesta de Richer Sounds - Bath
After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ordering, helpful store staff, great prices, good range.

Respuesta de Richer Sounds - Bath
I recently purchased a Sonos soundbar on the recommendation of Which?, and I couldn’t be happier with both the product and the service from Richer Sounds.
The manager of the Bath branch is particularly helpful, knowledgeable and always happy to offer advice without being pushy. I’ve been really impressed with the service and, based on my experience, Richer Sounds is definitely my first port of call for this type of purchase. Highly recommended!

Respuesta de Richer Sounds - Bath
As always, your service is impeccable your help and guidance was great after we couldn’t sort it out but you helped us get to the right place

Respuesta de Richer Sounds - Bath
At Richer Sounds in Bath, I had a sensible conversations with, initially Fred, then Tom prior to my TV purchase.
Thank you

Respuesta de Richer Sounds - Bath
The staff were very helpful in providing lots of good advice to help me in selecting the best equipment for my needs.Also a pleasant environment for browsing.

Respuesta de Richer Sounds - Bath
Perfect combination of old fashion service from staff ( Sean) and modern technology, website etc

Respuesta de Richer Sounds - Bath
Friendly helpful and efficient staff who could offer good quality products at competitive prices.

Respuesta de Richer Sounds - Bath
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