When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... Ver más
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When I enquired about availability, delivery, and warranty of a TCL 43 P7L tv the store manager said he would call me back with all the details, and he did !! This was contrary to the experience I h... Ver más
La empresa ha respondido
A brilliant experience from start to finish. There Bath store had stock of the particular TV that we needed. The store manager, Tom, was super-helpful and also honoured the Richer Sounds price-beating... Ver más
La empresa ha respondido
Excellent service from Tom and Fred at Richer Sounds in Bath. I had problems with a recently purchased DVD player and they ordered and tested a replacement, ready for collection, all within 48hrs,
La empresa ha respondido
My son and I visited the store after doing a bit of online research. Although our choices of HiFi separates we’re not in stock in the store, Tom gave us some great expert advice and steered us towards... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, Reino Unido
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I bought this lovely stereo stand but managed to mix up the delivery address as I couldn't collect from store. Sean at Richer Sounds called and arranged next-day delivery and, true to his word, it arrived and now supports my stereo and LPs.

Respuesta de Richer Sounds - Bath
Very helpful team in the shop, knowledgeable and very responsive. They also arranged for an installer to contact me which worked well.

Respuesta de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath
Excellent customer service, from the first phone call, the communication and picking up my Soundbar, which was an absolute deal!
These guys are so enthusiastic - highly recommended.

Respuesta de Richer Sounds - Bath
I had fantastic advice on the product that I wanted from George at the Bath Store , ordering and collecting was a very fast efficient process - I was really impressed!

Respuesta de Richer Sounds - Bath
Sean (Bath Shop)was very helpful and listen to what I was looking for and was not pushy into trying to sell something that you would not be happy with.

Respuesta de Richer Sounds - Bath
All went very smoothly thanks. Replied to initial email promptly and product available quickly

Respuesta de Richer Sounds - Bath
I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives.
In store, the team also gave great advice on products and AV solutions without me being pressured to buy anything.
Delivery was quick.

Respuesta de Richer Sounds - Bath
Checked stock of wanted TV via email and store manager replied in minutes saying he had put it aside. Picked up on way home from work and they loaded it into the car. All sorted in less than an hour start to finish!

Respuesta de Richer Sounds - Bath
Price match was so good Richer Sounds beat it! Quick shipping and all round perf3ct experience

Respuesta de Richer Sounds - Bath
The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projectors (since 3D enabled tv's are sadly a thing of the past) and I received some useful pointers as to which direction I should look if I wanted to continue viewing 3D bluray disc movies. I am normally a keen on-line buyer but for this sort of equipment Richer Sounds will always be my go-to shop.

Respuesta de Richer Sounds - Bath
I recently purchased a 55-inch LG C5 OLED TV from Richer Sounds and couldn't be happier with both the product and the service I received.
The ordering process was straightforward, the price was very competitive, and communication throughout was excellent. Delivery was quick and the TV arrived well-packaged and in perfect condition.
The LG C5 itself is a fantastic TV, with amazing picture quality, deep blacks, vibrant colours and excellent gaming performance. It's a huge upgrade and exactly what I was hoping for.
What really sets Richer Sounds apart is their customer service. The staff are knowledgeable, helpful and genuinely interested in making sure you get the right product rather than simply making a sale.
I would happily recommend Richer Sounds to anyone looking for quality AV equipment and great customer support. I'll certainly be using them again for future purchases.
Highly recommended. 👍

Respuesta de Richer Sounds - Bath
I ordered and paid for a television on a Tuesday and I received the television on the Thursday. It was brilliant service couldn't whisper anymore and the telly is absolutely wonderful. Thank you so much! Good service. Good people. Good telly

Respuesta de Richer Sounds - Bath
Helpful and knowledgable staff, great surroundings and great product!

Respuesta de Richer Sounds - Bath
Excellent service (Sean?) and product arrived in 2 days not 5

Respuesta de Richer Sounds - Bath
It was so easy to get advice and help with a person rather than a chat box. They responded quickly to my email and telephone call.

Respuesta de Richer Sounds - Bath
The sales assistant was very knowledgeable and explained the 2 items very clearly.

Respuesta de Richer Sounds - Bath
The Staff are so helpfull,giving answers to all questions.

Respuesta de Richer Sounds - Bath
Great product knowledge and NO pressure advice

Respuesta de Richer Sounds - Bath
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