Richer Sounds - Bath Opiniones 

1507
TrustScore: 5 sobre 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful and well-informed assistant (Fred) who quickly worked out what I wanted /was looking for and advised me on what to buy and on the pros/cons of various alternatives. The opportunity to go... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always, friendly, helpful, knowledgeable staff. Bought a Samsung Soundbar at an incredible price and also some rear speaker stands - open box, so saved myself a few pennies. Very happy and would... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was the best service I’ve ever had from start to finish all the guys at richer sounds in bath were helpful and knowledgable and every question was answered fast with no issues. Sean and Hayden we... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 4A York Place, London Road, BA1 6AE, Bath, Reino Unido

  • 0333 900 0088

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1507)

23.773 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service.

Good service and price.

23 de mayo de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

The staff in the Bath branch were very…

The staff in the Bath branch were very knowledgeable, helpful and their approach was utterly professional.
They answered all my questions with patience and it was just a pleasure to deal with them.
Thoroughly recommended.

30 de mayo de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great service from Richer Sounds

The agent I spoke to was very helpful and the items were speedily dispatched.They are exactly what I needed. Also good value for money.

5 de junio de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent Service

I always use Richer Sounds for my electrical entertainment items because I have such great service. The staff are helpful and patient even though I have, thanks to my technological inadequacy, had to call them several times when setting up equipment. They also have plenty of choice and good, competitive prices.

2 de junio de 2026
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Respuesta de Richer Sounds - Bath

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Sean was so helpful throughout our…

Sean was so helpful throughout our visit. He clearly really knows his stuff and gave us great advice on what to buy. Follow up has also been first class. Highly recommend Richer Sounds and Sean (although the whole team there seemed on the ball also).

4 de junio de 2026
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Respuesta de Richer Sounds - Bath

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

A real buying experience

The price was right, the tv quality picture and sound great and the small 48 in screen size suits our viewing situation perfectly. Exceptional staff at sales team , friendly and efficient .

3 de junio de 2026
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Respuesta de Richer Sounds - Bath

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great service

Hayden took the time to listen to what we wanted and answered all the questions we had.
The TV was ready when he said it would be & collection was very straight forward.
Thanks

3 de junio de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, friendly, knowledgeable staff. Not pushy, want you to have the system that fits your needs.

2 de junio de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Very helpful and knowledgable staff

Very helpful and knowledgable staff. I found what I exactly needed and wasn't persuaded to buy something else just because it was more expensive.

24 de mayo de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Richer Sounds Bath, you don't have to visit to receive superb service.

Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyond and exceeded my expectations. Every interaction I have had with the Bath store has been first class, great service, great prices, with a 6 year warranty, what's not to like?

21 de mayo de 2026
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Respuesta de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

No problems

No problems. Smooth and simple

21 de mayo de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Clear guidance

Clear guidance. Stuck to price quoted. All good

19 de mayo de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent service

We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV with no problems whatsoever.

11 de mayo de 2026
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Respuesta de Richer Sounds - Bath

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

I was quoted a great price over the…

I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification.
I also asked to use/borrow a Richer Sounds Head alignment protractor which was also waiting with my item for collection.
Very happy with the price and I felt that nothing was too much trouble, a very pleasant experience.

11 de mayo de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

First class

First class ! Third time brought from Richer Sounds can not fault these guys! Always buy from them ,after sales is great to had a bit of a hicup with the order but was sorted straight away !
Freddy was on the ball when it came to the sale of the tv!
SERVICE PRICE AND STAFF
GREAT!

4 de mayo de 2026
Logotipo de Richer Sounds - Bath

Respuesta de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Free exchange of tv after six months

I had a problem with a tv that I purchased about six months ago. I thought the problem was proberly not the tv but me not being able to set it up properly. Richer Sound said it had a software problem and I was offered another new tv of a different brand at no extra cost. I was amazed and delighted.

5 de mayo de 2026
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Respuesta de Richer Sounds - Bath

Thank you for your wonderful feedback

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