Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Ver más
La empresa ha respondido
Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Ver más
La empresa ha respondido
I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Ver más
La empresa ha respondido
Good reviews and advise from R.S as always The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and featur... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brilliant staff interaction from the outset . Welcoming , knowledgeable & patient . After initial visit we booked a listening session . Turned up & it was all set up and ready to go .Helpful advice & suggestions. We made our purchase - it was delivered 3 days later . Would thoroughly recommend Richer Sounds , Cambridge .

Respuesta de Richer Sounds - Cambridge
The guy who helped me was eager, helpful, knew exactly what I wanted, gave me options and then gave me quick check out.
And I was desperate for a charger after 3 hours on a train with no sockets, so this was such a relief!

Respuesta de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge
Had to TV that I was looking for and gave the TV a 6 year warranty 👍

Respuesta de Richer Sounds - Cambridge
Paul at the Cambridge store was absolutely brilliant ! The guys who delivered and assembled the telly to the stand were good but didn't seem to know what they were doing !

Respuesta de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge
Helpful staff. Good price. Bonus soundbar. Prompt delivery. Could have done with guidance on setting up and unboxing TV

Respuesta de Richer Sounds - Cambridge
The shop assistant showed professional and friendly manner. Nothing can replace the personal contact when purchasing such a valued product. Such a rare find. Well done richersounds!

Respuesta de Richer Sounds - Cambridge
From the ordering of products, to advice and sorting out a couple of minor issues — perfect comms from Tom, expertly handled.

Respuesta de Richer Sounds - Cambridge
Best price by far. Staff are very knowledgable, helpful and most importantly friendly. The TV set I bought arrived very quickly. They also give 6 years warranty on top. I have been shopping at Richer Sounds for three decades and had pleasant experience…

Respuesta de Richer Sounds - Cambridge
Superb service, twice in a row. Will always come back to Richer Sounds.

Respuesta de Richer Sounds - Cambridge
the delivery was free, said it would be delivered by tuesday, was delivered saturday. Top job guys and the TV is spot on

Respuesta de Richer Sounds - Cambridge
Super friendly service from Bradley who provided me with excellent information about the product I was interested in, which in turn led to me purchasing the item.
The item arrived via courier on the date advised, was well packed and performs superbly.
Thanks Bradley !

Respuesta de Richer Sounds - Cambridge
I had been elsewhere looking at Headphones and not getting much help. Went to Richer Sounds in Cambridge and got all the help I needed. Top work by all in the shop. Thanks.

Respuesta de Richer Sounds - Cambridge
Good service especially the help given with our decision on which tv to buy

Respuesta de Richer Sounds - Cambridge
Bought a Cambridge Audio music streamer from the Cambridge Richer Sounds branch and it was an excellent shopping experience. As a complete novice in the field, I got very good advice and made my purchase quickly and smoothly.
The following day, I phoned the store with several idiotic questions and again got good and patient advice.
The CXN100 that I bought is a fabulous piece of kit and having implemented the various ideas I was given, gives stunning music quality. It’s a great addition to my ancient CD collection.

Respuesta de Richer Sounds - Cambridge
Purchased Marrantz Melody X package at very competitive price. Staff were very friendly, knowledgeable and helpful. Particularly impressed when a staff member offered to make up the cables for me.

Respuesta de Richer Sounds - Cambridge
The staff was extremely competent and helpful. We needed cables to connect our amplifier to speakers, and we received excellent advise on the options and more. They addressed all our questions and doubts. Great experience

Respuesta de Richer Sounds - Cambridge
Very helpful staff, very patient with me as it was an over the phone order.
Great price & extended warranty.
Fast delivery 👍

Respuesta de Richer Sounds - Cambridge
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.