Richer Sounds - Cambridge Opiniones 

1764
•
TrustScore: 5 sobre 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1764)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful and knowledgable staff

Helpful and knowledgable staff. Good prices. Good location but parking can be tricky.

9 de octubre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Small store, excellent advice

I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere near as large as I had hoped, with only a few trial systems on show and no chance of seeing specific samples of what I had been recommended. However, the level of experience in the advice I received, and the responsiveness to follow-up emails keeps my rating at 5*.

9 de octubre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

At the local branch I was able to talk…

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other staff.
And the 6 year warranty of course is important.

7 de octubre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

cambridge branch ,spoke to paul over…

cambridge branch ,spoke to paul over phone great advice about XLR cable visited store to purchase great service with raff excellent alround,very quick delivery ,,

5 de octubre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very happy with my new deck

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good value, as well as their central location.

5 de octubre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

The guys in Cambridge branch went above…

The guys in Cambridge branch went above and beyond to try locate what I was looking for and found one in London. They shipped it Cambridge and I collected it with no hassle. - Great service and very helpful

2 de octubre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

A wonderful experience of a telephone order of a new hifi

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively. Our new hifi arrived undamaged within the time frame quoted. We were kept informed along the way by email. The hifi was easy to set up and is working perfectly, the online instructions were very clear. We are delighted with the whole service from start to finish and will definitely use you again for home entertainment products and recommend you to family and friends, thank you.

2 de octubre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

The sales team were very knowledgeable…

The sales team were very knowledgeable about their products and enabled me to make a decision as to which TV to purchase.
Delivery was quick and I was fully informed of the date and time of the delivery.

29 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Transmitter for TV

Excellent service but I cannot get the transmitter to work - I need to read up more and view the Youtube videos before asking for assistance.

29 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Valorada con 4 estrellas sobre 5

The service I received was excellent…

The service I received was excellent from the cambs store the only complaint I have is the part exchange deal on my Evo 150 which was very low against a Evo 300 but then I was given extra cash off the 300 which was acceptable the Evo 300 is an exceptional streamer Thanks

29 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thank you for your feedback and for taking the time to leave us a review.

We're pleased that you found the additional reduction in price to be satisfactory.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valorada con 5 estrellas sobre 5

I don’t remember the name of the person…

I don’t remember the name of the person who I spoke to when I ordered my tv as I knew exactly what I wanted, and placed the order on the spot and paid for it I asked for next day delivery. The guy said that he would waver the delivery charge, and it was delivered the next day that made my day. Thanks you Richer Sounds

24 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great service

Great service, great TV, the installer they recommended was fantastic.

26 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Cambridge branch excellent

Visited the Cambridge branch and was served by Raff. He was very knowledgeable and helpful. We went away very happy and would definitely come back to add to our set up.

3 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Well here we are again Richard sounds…

Well here we are again Richard sounds what can i say just a wonderful place to shop I recently bought a new system first off I had a problem with it but to cut a long story short phoned Richard sounds Cambridge spoke to Paul sorted problem out just like to say top service thank you again 👍

19 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Always get my TV’s etc from Richer…

Always get my TV’s etc from Richer Sounds in Cambridge. Once again… superb service and well looked after by Paul…. Thank You 👍

18 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Outstanding product

Outstanding product, price and service

18 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Expert advice

Expert advice, quality service and a reasonable price - what more would you want?

14 de septiembre de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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