Richer Sounds - Chester Opiniones 

2597
TrustScore: 5 sobre 5

4,9

15 Hoole Road, CH2 3NH Chester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nice to walk into a shop and talk with staff who know their subject. Bought a cd deck in the afternoon that wasn't in stock - it was delivered to my home the following morning. Great service..!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very easy to order online. Good price and unlike other shops the DVD player came with all the necessary cables Very pleasant and helpful staff member told me my item was ready to collect from lo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2597)

23.951 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

All thanks to sales manager Ewan (Craig #2)!!

I had prebooked the demonstration room to test out 2 amp and CD systems in a side by side comparison. We were assisted by Ewan, who made the event very interesting and informative, helping us to come to the best decision before making the purchase.
We would recommend the Chester store to anyone planning on buying any audio or visual equipment.
Thank you

15 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great service from Richer Sounds

Great service from Richer Sounds. Love my new turntable with desktop speakers and amplifier. Very reasonably priced for a decent quality bit of kit. Delivery was quick aswell, with no problems. I was kept upto date right from the beginning. Will definitely be ordering from them online again when the time comes.

15 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Staff are always pleasant and there…

Staff are always pleasant and there knowledge on parts I needed were very good

15 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Found the staff very helpful and…

Found the staff very helpful and knowledgeable. Chose the tv we wanted and picked it up the next day. Would certainly use them again.

13 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Always be a the Best Classic Music Shop

I wanted to get into vinyl, and I was so unsure of who to buy my first turntable from. My parents introduced me to richer sounds, and I am so grateful they did, as the turntable and speakers I bought are incredible. Feels like im hearing it live- actually incredible.

13 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Richer Sounds go the extra mile

Richer Sounds always go the extra mile. Booked in to listen 2 a couple of music streaming systems to compare. One not available but was ordered specifically for our listening appt. Good advice given and always the best price. Excellent guarantees given too. Can't go wrong with Richer Sounds.

11 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great advice

Great advice, bent over backwards for me and even carried speakers to car

2 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

We were trying to purchase a television…

We were trying to purchase a television for someone else, we went to Richer sounds and the staff were well informed, clear on what we needed to complete the package including a wall bracket and when we would receive delivery. It was a good experience and would recommend their services.

1 de febrero de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Craig was fantastic

Craig was fantastic, spent a lot of time demonstrating various bits of kit that I was interested in showing good product knowledge.

3 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

The Chester branch

The Chester branch, great service and very helpful 👍

1 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Exceptional service from a highly recommended company

My tv gave up the ghost fortunately with 6 months out of a 6 yr warranty remaining. They fully honoured the warranty and sent it off for repair. A week later I collected the fully repaired tv but on set up I found the screen damaged obviously impact damage confirmed by the damaged carton. They agreed to replace it with the updated model at no charge. I can only describe the staff who dealt with the situation as truly exceptional.I cannot praise this company highly enough.

3 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Unhurried professionalism. Highly knowledgeable

They opened the shop 30 minutes for us and were met by Joe at the Chester branch. His knowledge was unbelievable and in a non pushy way guided us to our purchase. First time to Richer Sounds but it’ll be my first port of call in future

2 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Professional.

Prompt and knowledgeable response from staff member. Delivery less than 24hrs!

1 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

The service I received from not one but…

The service I received from not one but four separate shops was fantastic . I wanted an item that was unavailable from website however there was limited items in the shop network . My local shop gave me the numbers of three others who might have the item. All answered phone immediately and looked for item even calling me back when needed. Eventually the fourth shop (Chester )found a single remaining stock it arrived next day after they caught the last van before bank holiday. Fantastic all round effort

1 de abril de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

fantastic as always

fantastic as always

Richer Sounds in Chester are my go to for anything AV. Great prices (better than internet) but can actually speak to someone and get advice. Delivery next day as well. Really can't fault them in any way.

30 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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