Richer Sounds - Chester Opiniones 

2599
TrustScore: 5 sobre 5

4,9

15 Hoole Road, CH2 3NH Chester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nice to walk into a shop and talk with staff who know their subject. Bought a cd deck in the afternoon that wasn't in stock - it was delivered to my home the following morning. Great service..!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very easy to order online. Good price and unlike other shops the DVD player came with all the necessary cables Very pleasant and helpful staff member told me my item was ready to collect from lo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2599)

23.951 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good experience

Ordered Freeview box by phone, very helpful. Product at good price. Have purchased before with the company, (turntable) so pleased to return.

29 de enero de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Service was second to non atcRicher Sounds

Service was second to non. Great help, advice, very explanatory, service with a smile and extremely patient. Cannot fault the staff at Richer Sounds Chester and would recommend to anyone.
Thank you. We've now bought from you twice and will come again.

26 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Adam provided an indepth knowledge of…

Adam provided an indepth knowledge of the TV products which helped decide which one to purchase.
Upon purchase, we were asked what day would be best for delivery which they were able to facilitate. A day before we were sent a 3 hour delivery window which the product arrived within and the delivery people were polite and carried the product in the house with care. The product was well packaged when delivered. We got a call 30 minutes after delivery to double check that delivery had taken place and the packaging wasn't damaged. The process was easy and the customer service was excellent! It is clear that this company focus on every aspect of the customer experience. I was very impressed and will be a repeat customer. Fantastic service and customer experience

28 de marzo de 2026
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Respuesta de Richer Sounds - Chester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great service and advice as always from…

Great service and advice as always from Jon at Chester branch + helped with Equipment choice as usual! ~ I'm a repeat customer / wouldn't go anywhere else!

27 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Good advice on what to buy

Good advice on what to buy and not trying to sell expensive options

27 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Always great to deal with

Always great to deal with, Richer sounds is always our go to for TV and audio. We always recommend to friends and family

27 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent service as always from Richer…

Excellent service as always from Richer Sounds , new television ordered and delivered less than a week.Many thanks to Joseph at Chester store and the other staff for their excellent customer service. After our old television could not be repaired.

25 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Tried and trusted for superb customer service!

We bought our old LG OLEV TV from Richer Sounds many years ago because they offered a 5 year warranty. We had a screen burn problem which they helped resolve under their warranty together with LG who recognised there was a problem with their oled screens burning. When it came to upgrading to a larger screen size Richer Sounds was our "goto" choice. We shopped around for the best deal on the TV we wanted and Richer Sounds not only matched the best price we found but offered a great total package that included a projector and a 4K Freeview box! The service was great, delivery prompt and on the 2 or 3 occasions I phoned the Chester store with queries, they phoned back when they said they would. The sales assistant, Adam, was really helpful, friendly and courteous and made us feel like a valued customer and that they appreciated our repeat business. I can't fault their service and can't recommend them highly enough. In this day and age of online shopping it's rare to receive such a quality personal service. Keep up the good work!

25 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Freely TV

Bought a Freely TV. Very pleased with it and advice given. Excellent customer service and delivered on time. Thanks Chester

24 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Would Definitely use Richer Sounds Again in the Future

I have used Richer Sounds on many occasions, recently I bought a pair of shelf speaks, the first product I bought were actually too big for the space I had, I returned them to the shop and they were immediately changed without question for a alternative. I also had an issue with my new turntable where the belt snapped after several uses, I phoned up and a replacement was ordered for me to be sent directly to my home. Would definitely use Richer Sounds in the future

23 de marzo de 2026
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Respuesta de Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Lightning quick response to trade up…

Lightning quick response to trade up requests, and a great deal offered.
The usual great customer service, friendly and informative.

21 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service and good honest…

Excellent service and good honest advice , always get a decent price as well . Can’t really fault the lads in Hoole Chester

22 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

The staff at the Chester store are…

The staff at the Chester store are extremely helpful and knowledgeable. Joe helped walk me through my entire cinema room set up. I have since started buying the items we discussed and have been very happy with the customer service I have recived.

22 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great prices and service

I purchased a Denon mini Hifi ,Wharfdale speakers and record player for an excellent price,far cheaper than Curry’s and the staff were extremely helpful.Wouldn’t hesitate to recommend this company for anyone seeking good audio brands for a great price.

21 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Sound advice

19 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very helpful phone call

Very helpful phone call, good advice and price offered by someone allowed to take rersponsibility.

16 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Really competent and helpful staff

Really competent staff. Went home with a higher quality av amplifier at a good price. With 30 days return if not satisfied. It is taking some time to set up but the quality of the Arcam AVR with my existing speaker set up is noticeably better already. Paid Saturday delivery due Tuesday- arrived Monday!!

14 de marzo de 2026
Logotipo de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester

Thank you for your 5 star review!

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