Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... Ver más
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Experienced professional staff and manager... which in the modern world is not always on offer. Information on the product is clear and succinct.. and a fair pricing structure to back up the pro... Ver más
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Chester branch. I had done my research and had already spoken to Ewan and booked a listening demo for a Ruark R610. Everything was set up ready for my appointment and we were well hosted by Ewan, who... Ver más
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Nice to walk into a shop and talk with staff who know their subject. Bought a cd deck in the afternoon that wasn't in stock - it was delivered to my home the following morning. Great service..!
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Very easy to order online. Good price and unlike other shops the DVD player came with all the necessary cables Very pleasant and helpful staff member told me my item was ready to collect from lo... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
15 Hoole Road, CH2 3NH, Chester, Reino Unido
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I went into their Chester store for a stylus but my choice was not available, they offered to post one to me at no extra cost, the stylus arrived 2 days later, perfect

Respuesta de Richer Sounds - Chester
Great service, staff and products! Painless shopping. Thanks for all the help and advice!

Respuesta de Richer Sounds - Chester
Friendly, knowledgeable and free next day delivery, £10 cheaper than Amazon. Very satisfied.

Respuesta de Richer Sounds - Chester
Very friendly and informative staff.
Good prices, and delivery on time

Respuesta de Richer Sounds - Chester

Respuesta de Richer Sounds - Chester
Product was standard/universal price, but Chester store staff were pleasant, helpful and knowledgeable.
Would definitely recommend.
March 2026.

Respuesta de Richer Sounds - Chester
Excellent friendlly, highly informative and unbiased information from Craig at Chester Richer Sounds.
It really helped us make a choice for mew turntable deck and active speakers which we could not have done on our own.
Absolutely delighted with the purchase

Respuesta de Richer Sounds - Chester
Richer Sounds in Chester, are so helpful.
I needed to change my existing speaker cables for new ones, I needed help with my setup, to which I was shown the different connections on some of the speakers in the shop. And with there vast experience, I was able to connect up my Hi Fi with no problem.
Many Thanks to them

Respuesta de Richer Sounds - Chester
Online ordering and delivery was efficient and prompt. The sound quality of the product did not reach my expectations - I think its capabilities were over-stated. I returned the product to your Chester store where a refund was arranged with understanding and courtesy.

Respuesta de Richer Sounds - Chester
Great service! Website wasn't working but got it sorted over the phone with the Chester office.

Respuesta de Richer Sounds - Chester
Always use Richer sounds Chester.
Unparalleled expertise in all aspects of entertainment apparatus.
We always leave the shop knowing we’ve been sold the best product possible.Experts

Respuesta de Richer Sounds - Chester
Professional guidens when giveing advice on what you're looking for.

Respuesta de Richer Sounds - Chester
Very good item, superb picture quality, colours are amazing.
Staff were very helpful and knowledgeable

Respuesta de Richer Sounds - Chester
I had trouble buying on line because of my card, so i phoned the Chester branch and my order was completed within 5 minutes. Happy days 😉

Respuesta de Richer Sounds - Chester
Wanted to upgrade my stereo system without spending a fortune. Called Chester & talked to their support guy about Marantz amplifiers and CD players. I followed his advice & looked at a few before settling on a PM7000N amp & CD6007. After realising my vinyl player didn’t match the quality of the Marantz, had another chat with Chester support. An Argon TT-4MK2 was suggested. Wow, what a pleasure to listen to my, small but growing, vinyl collection. Thank you Chester Richer Sounds & for not breaking the bank with your recommendations

Respuesta de Richer Sounds - Chester
Very helpful and good advice from Ewan in store. Reasonable prices. Good quality guarantees and technical support

Respuesta de Richer Sounds - Chester
Fantastic service in person in the shop, the assistant helped me to understand the differences between oled and mini led TVs and gave a side by side visual demonstration - helping me to be confident in my decisions on purchase.
Signed up to VIP to get money off and rang the store just within the two weeks price promise period and got a refund of £90 as I'd seen it cheaper online!
Excellent all round - I'll be coming here again in the future without a doubt!

Respuesta de Richer Sounds - Chester
I rang the Chester store on Wednesday to check the tvs I wanted to view were in store, I spoke to Ewan who was very knowledgeable and helpful. I visited the store today and again it was Ewan who answered my many questions, demonstrated the products and highlighted pros and cons of each product based on the information I’d provided. I left the store with a friendly handshake, an LG G5 tv and arranged delivery for an LG 5.1 theatre system. Fantastic customer experience from the start and I was told he would provide a courtesy call next week to make sure theatre system was delivered and I was happy with products, 6 year warranty, 30 days no risk trial and free delivery. Great old school customer service and a pleasure to deal with, I felt like a valued customer which is extremely rarely these days. Thank you Ewan and Richer sounds…..amazing buying experience!

Respuesta de Richer Sounds - Chester
As always with Richer Sounds, service was helpful and friendly. Purchase made easy and delivery was quick and painless. Many thanks

Respuesta de Richer Sounds - Chester
Ordered in store pm delivered pm next day. Great price and service +6yrs warranty

Respuesta de Richer Sounds - Chester
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