Richer Sounds - Croydon Opiniones 

1415
•
TrustScore: 5 sobre 5

4,9

109 South End, CR0 1BG Croydon, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1415)

24.662 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Wonderful customer service

Great guys. Whole of stuff know what they do. Highest customer service!!!! 1000 percent recommend 😁😁😁

17 de noviembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

everyone has been very helpful

everyone has been very helpful, friendly and patience. definitely recommend!

20 de noviembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great company

Great company, have used them since the 70's

18 de noviembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Good service and very helpful advice.

Paul was very helpful when buying a DVD player/recorder and sent an email with a link to the manual. Didn't need it in the end as it actually came with a paper manual but good of him to do that. Kept informed by Richer sounds when it would be arriving and got it the following day. We will be shopping with Richer Sounds again.

18 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Customer Service

I made a genuine mistake and bought the wrong TV stand for the wall and was very happy that the item was taken back, without any fuss

15 de agosto de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Dealt with Paul in Croydon store

Dealt with Paul in Croydon store
Amazing knowledge and sound advice
Came through with a brilliant deal and will be back next year to purchase additional TV

17 de noviembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

We visited the branch in South Croydon…

We visited the branch in South Croydon and met Kieran. We were looking for a record player for our daughter’s 16th birthday. Kieran could not have been more helpful & accommodating. He went above and beyond to meet our needs.
My daughter is soo happy with the purchase. Thanks a million again to Kieran he is a credit to the company!

23 de noviembre de 2025
Opinión espontánea
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Richer Sounds have never let me down

Richer Sounds have never let me down! The team at the South Croydon store are always helpful, friendly, and knowledgeable.

Was able to call to check stock levels. Paul was able to put an order in specifically for the item I needed, while also providing some solid advice at the same time.

I went in to collect it and that was also handled brilliantly by the guys in store.

I've used Richer Sounds, and this branch specifically, loads of times, and that trend isn't about to change.

13 de noviembre de 2025
Valorada con 4 estrellas sobre 5

Very helpful and friendly customer…

Very helpful and friendly customer services... I was not happy with my initial TV purchase, but it was easy to return and upgrade to something more suitable. Store also ordered the wrong size TV but I was able to call and sort it out over the phone. Ordered Sunday received first thing Wednesday morning, Only downside was parking which was expensive and difficult to find.

9 de noviembre de 2025
Valorada con 5 estrellas sobre 5

No hard sell -no hype

Was helped by Paul.
Very knowledgeable about products.
Straightforward advice and sale.
No "hard sell" - no "hype" - no problem.

10 de noviembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service - both call centre and branch staff friendly and helpful.
Speakers arrived next day so amazing service and 100% as described.
Will always use Richer and will always recommend to friends and family without hesitation

10 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Really helpful staff, good prices

Really helpful staff, especially Kieran and Richard, explaining what I needed to set up my old hifi system with Sonos as I had no idea. They sorted out the purchases and put them together. The prices were reasonable. Kieran was very patient, Richard helped me sort a buzz.

9 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Recent TV purchase

Richer Sounds Croydon store is very local to me and I have purchased various items from them over the years due to good customer service and after sale assistance.

8 de noviembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Hisense projector

I recently purchased a Hisense projector online from Richer Sounds, and I couldn’t be happier with the experience. The order was delivered to the store incredibly quickly, and the staff were prompt, friendly, and extremely helpful when I went to collect it. The whole process was smooth and efficient. I’m very pleased with both the service and the product. Highly recommended!

13 de octubre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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