Richer Sounds - Eton Opiniones 

1094
TrustScore: 5 sobre 5

4,9

40 High Street, SL4 6BD Eton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1094)

24.963 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Always spot on

totally professional
i have always used Richer Sounds
They know what they are talking about and always give spot on advice
Will never go anywhere else for TV/Hi-fi/Tech stuff

22 de enero de 2026
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Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Fantastic service

I went into view a Samsung TV and James couldn’t have been more helpful. He not only had excellent product knowledge , he also gave me grey advice about installation.
The price match was quickly honoured too

19 de enero de 2026
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Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

My visit to the Eton in Windsor store…

My visit to the Eton in Windsor store was really good the team were very helpful. Kurt explained the whiim smart speaker product very well I've installed it ok and it sounds great.

20 de enero de 2026
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Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

The staff were all very helpfull.

The staff were all very helpfull.
My requirements were complicated for compatability reasons.
The staff knowledge was superb.
Delivery time was faultless and pricing very reasonable.
Thanks to all

12 de enero de 2026
Valorada con 4 estrellas sobre 5

I have purchased a full 4.2.1 Klipsch…

I have purchased a full 4.2.1 Klipsch Atmos and Onkyo theatre system - well basic set up with a view to expand upon. More suround speakers with zone ability and even grow the system to other rooms and the garden. I have now also invested in some more speakers to complete the system, the purchasing of these was an interesting venture and one that differed from my original purchase but i have finally got a system that delivers what I set out to achieve. I am a very keen audio enthusiast so I have lots of questions and will want to grow my system / hub even further. I've also had some great information form the on line team too. I look forward to discussing my garden audio system in the near future.

8 de enero de 2026
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Respuesta de Richer Sounds - Eton

Thank you for the feedback although it's so disappointing that the colleagues let themselves down after such a positive start of course and I am really sorry about this.

Either myself or a senior member of member of my team will follow up with you directly to get more details of what happened and as well as investigate further with the colleague concerned, resolve the matter to your satisfaction..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Helpful staff

Very helpful for pick up my product go staff in the shops

5 de enero de 2026
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Respuesta de Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Richer Sounds are consistently excellent

I’ve bought many items over the years from Richer Sounds as I used to live across the road from one. I needed to buy a gift at short notice and noticed a great price on an Audio Technica LP60XBT turntable. Was looking to collect from local store in Watford but they didn’t have one in stock. The helpful staff member I spoke to on the phone found me one in Windsor and I was able to call them to reserve and collect one easily. All at a lower price than a well known online behemoth that doesn’t pay its fair share of tax, treats workers poorly and has ruined the high street!

3 de enero de 2026
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Respuesta de Richer Sounds - Eton

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

great

great, courteous, professional service

3 de enero de 2026
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Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Long-term happy customer

I’ve always gone to RS for any AV kit, so it was a no-brainer to go to my ‘new’ local branch to discuss projectors. As expected (all the staff are great in every branch) James was really patient, knowledgable and professional; setting my misunderstandings straight and ensuring I got the right stuff for my installation. The demo room was put to good use, and convinced me to invest. Purchasing, delivery and admin all really easy. Proof that there’s no substitute for visiting the experts.

31 de diciembre de 2025
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Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Brilliant team to work with on my home…

Brilliant team to work with on my home theatre set up. Always willng to help. Thank you James, Zak, Kurt and Mark. Amazing customer service 😀

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Fast delivery . Great communication

22 de diciembre de 2025
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Respuesta de Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Outstanding service

Great personal and consistently outstanding service.

20 de diciembre de 2025
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Respuesta de Richer Sounds - Eton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

DP-29F

All requirements met.
A budget turntable Denon DP-29F at £99 is great value with Denon Quality.

16 de diciembre de 2025
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Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Big recommendations

Big recommendations

12 de diciembre de 2025
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Respuesta de Richer Sounds - Eton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent advice as usual

Excellent advice as usual. Always honest and impartial. Our go to place for electronics!

14 de diciembre de 2025
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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