We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver más
La empresa ha respondido
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We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver más
La empresa ha respondido
What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... Ver más
La empresa ha respondido
As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... Ver más
La empresa ha respondido
My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
40 High Street, SL4 6BD, Eton, Reino Unido
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Richer Sounds online store arranged delivery exactly as I wished. Was looking for a local store pickup to spare everyone the frustration of incompatible daytime home delivery windows. The online click-and-collect option appeared briefly, and vanished just as quickly in the moments before purchase, leaving me unsure about the delivery instructions passed on to the courier. So, I was pleasantly surprised to discover an online delivery service so attuned to a mutually beneficial consignment.
Staff at the Eton store offered truly excellent service. The tote bag gifted with the headphones is also much appreciated. (An ideal size for a trip to the park with a good book.)

Respuesta de Richer Sounds - Eton
Extremely helpful and friendly staff. Most definitely went the extra mile with advice and help.

Respuesta de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton
Lovely shop staff. Helpful and knowledgeable. And they had time to talk and there was no pressure to buy. During our conversation they pointed out that I was owed a refund on unused warranty, and we decided to put that credit towards my purchase that day.

Respuesta de Richer Sounds - Eton
Great advice and assistance from the telephone sakes people.
Very pleased with the TV, great picture and sound.

Respuesta de Richer Sounds - Eton
Outstanding customer service from beginning to end. Well done Kurt, great team.

Respuesta de Richer Sounds - Eton
I received excellent service from both Duncan and Zack in your Eton store.
My Samsung TV blacked out and both Duncan and Zack guided me to their service company Mint who without any fuss arranged to pick up the TV. My repaired TV was returned and repaired in 7 days. The chap from Mint reconnected the repaired set. Duncan and Zack arranged a loan TV for the 7 days. Well done to all at Richer Sounds and Mint. Thank you.

Respuesta de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton
I needed to buy a new turntable, and had looked online, but wanted to get some more information rather than trying to decide from the website. The assistant in the shop was very helpful and he enabled me to make a considered decision and purchase. Highly recommend visiting the shop for straight forward advice

Respuesta de Richer Sounds - Eton
Very helpful, good knowledge of tech & audio. helped me load my purchases into the car when i chose to collect from store. would highly recommend

Respuesta de Richer Sounds - Eton
Honest and accurate advice. Able to offer help and support within the shop.
It’s good to chat with people who have excellent knowledge of the equipment they are selling and who won’t patronise you.
I was able to use my knowledge and experience in choosing my purcheses with confidence and certainty being backed up by the salesman. The staff were very friendly and professional - and knew how to joke!

Respuesta de Richer Sounds - Eton
Staff were helpful and knowledgeable. Delivery on time. All good

Respuesta de Richer Sounds - Eton
Went into the Eton branch to ask a question the guy in there was so helpful and showed me the products that would help me, they did not have the product in stock he had it sent to my local branch as I was away on holiday, what a Service

Respuesta de Richer Sounds - Eton
So, they responded to my search request really quickly and when I spoke to them they were super helpful.

Respuesta de Richer Sounds - Eton
Product received. All is exactly as expected. Very pleased with individual attention to my specific requirements.

Respuesta de Richer Sounds - Eton
The staff dealt promptly with my Cyrus repiar reqeuest

Respuesta de Richer Sounds - Eton
Click & collect service to store was incredibly quick and easy and I had a follow-up call a few days later to check everything was ok.

Respuesta de Richer Sounds - Eton
Great expérience. The staff took the time to go through all my questions and let me spend time in the listening room.

Respuesta de Richer Sounds - Eton
Duncan - was really very helpful. He went out of his way to help and gave a great service. I will be buying more equipment and I have saved his name on my phone. Thank you so much.

Respuesta de Richer Sounds - Eton
Really helpful and Knowledgeable staff. I ordered a mini hifi, speakers, a woofer and a Bluetooth stand alone speaker. Really impressed with the products - at a great discounted price too! I dealt with James who was excellent 👌

Respuesta de Richer Sounds - Eton
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