Great communication with Guildford branch. First by email then phone. Personal service, knowledgeable staff, real people, no auto AI bot nonsense. They worked to source what I wanted from another sto... Ver más
La empresa ha respondido
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Great communication with Guildford branch. First by email then phone. Personal service, knowledgeable staff, real people, no auto AI bot nonsense. They worked to source what I wanted from another sto... Ver más
La empresa ha respondido
Good advice with a very unexpected follow up call to ask if the unit was OK and did I have any setup questions. This is on top of a price without the physical shop premium.
La empresa ha respondido
Always buy from Richer if I have the option, even if not the absolute cheapest, because their service, staff and collection from shop is second to none. The JBL 200 is a brilliant smart speaker too,... Ver más
La empresa ha respondido
As always, knowledgeable staff who will understand what your requirement is and do not try to bluff you into an upsell. All the best products and amazing support. A 6-year warranty and honest price... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 London Road, GU1 2AF, Guildford, Reino Unido
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Franklin was very helpful. Very friendly and great service

Respuesta de Richer Sounds - Guildford

Respuesta de Richer Sounds - Guildford
Friendly knowledgeable staff. Let me demo their own personal headphones as stock was low

Respuesta de Richer Sounds - Guildford

Respuesta de Richer Sounds - Guildford
Great service. Booked a demo of a Marantz M-CR612 with a couple of speaker options; so good! - service, friendly and knowledgable sales staff, great product offerings. Yes, I could have bought it all on line for the same price, but 1. I would have bought the wrong speakers, and 2. this way you get to support a long standing British business set up and still run by an entrepreneur.

Respuesta de Richer Sounds - Guildford
Very helpful and they quickly found what I wanted, packed it carefully for easy transporting.
A good price and knowledgeable staff.
Extremely knowledgeable helpful and friendly staff. Answered all my questions regarding each type of Television that is available to help me decide which was right for me.
Helpful advice on choice of amplifier. Delivered free of charge next day. New amp working well.

Respuesta de Richer Sounds - Guildford
I needed to replace and upgrade my hifi system. It took just one phone call to arrange a demonstration of my chosen unit with suitable speakers. No issue with time taken to listen and consider options and sound advice with no sales pressure. Great value for money deal (including Black Friday discount), next day delivery of all items and easy installation following tips at demo. Would not hesitate to recommend.

Respuesta de Richer Sounds - Guildford
Went in to sort out connections on moving to Guildford. Dylan full of advice and recommendations which resulted in getting wifi and tv and recording sorted. Also bought a turntable successfully , willing to install if necessary

Respuesta de Richer Sounds - Guildford
Just taken delivery of my new TV and everything went perfectly
I called Richer Sounds at about 16:50 just after work, I knew I may not get through as they close at 5pm. I was put through to the Guildford Store and spoke to Daniel (Dan)
He was more than happy to help. Informative & Friendly, even at the end of the day.

Respuesta de Richer Sounds - Guildford
Knowledgeable staff without being pushy.Good experience.

Respuesta de Richer Sounds - Guildford
Roland was very helpful on the phone and in the shop.
I made my purchase online but just needed a few questions answered, so I telephoned my local store ( Guildford ). Who were absolutely amazing, they answered all my queries and helped complete my purchase ( LG oled tv ) which is fantastic. My tv was delivered two days later. Many thanks and keep up the good work.

Respuesta de Richer Sounds - Guildford
We wanted to explore speaker options. The staff were very good and helped us with a demo and advice on options etc

Respuesta de Richer Sounds - Guildford
Best price, polite and helpful staff and a follow up call a week later to make sure that everything was functioning correctly and that we were satisfied with our purchase

Respuesta de Richer Sounds - Guildford
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