Staff were welcoming and knowledgeable and even though I had spent a fair while chatting about my chosen tv purchase they still gave me time to experience their demo room. New television was delivered... Ver más
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Staff were welcoming and knowledgeable and even though I had spent a fair while chatting about my chosen tv purchase they still gave me time to experience their demo room. New television was delivered... Ver más
La empresa ha respondido
I cannot praise the experience with the Guildford store highly enough. Firstly Tayla went to great lengths to get in speakers that weren’t available in any RS store to demo. At no point did I feel s... Ver más
La empresa ha respondido
Ordered online a portable CD player, one recommended by Which?. Collected it from Guildford store. The young man that served me gave me the distinct impression that because I had not bought the ite... Ver más
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Very helpful in store advising which products to buy. Delivery arranged extremely quickly with installation 2 days later. I am very happy with purchases, but mostly with the superb customer service fr... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 London Road, GU1 2AF, Guildford, Reino Unido
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Helpful advice, competitive price, quick delivery,great product. What more can you ask for.

Respuesta de Richer Sounds - Guildford
Dan your deputy manager at the Guildford branch really looked after me regarding my recent purchase of a sub woofer to enhance my music system at home. He had researched the initial interference problems I was experiencing and we purchased a proper single wire from the sub to the amp to overcome the problem - now sorted and the sub woofer really is great. Thanks Dan most happy is me!

Respuesta de Richer Sounds - Guildford
Tayla explained all about the new TV and Dan was excellent when I came in to buy it.

Respuesta de Richer Sounds - Guildford
The attention I received was excellent. My lack of technical knowledge was supported with understanding my requirements and always with the value for money and keeping me to my budgeting.

Respuesta de Richer Sounds - Guildford
The Expertise from the staff and the knowledge that gives you the confidence that your purchasing quality products. I always avoid other outlets and my go too store for audio and TV is and always will be Richer Sounds.

Respuesta de Richer Sounds - Guildford
Great instore service & follow through on delivery.

Respuesta de Richer Sounds - Guildford
Excellent service from Franklin when hunting down a JBL speaker, from initial call through to collection instore. Thanks!

Respuesta de Richer Sounds - Guildford
The customer service was excellent. Let down only by the late delivery of my click and collect which I was expecting the next day.

Respuesta de Richer Sounds - Guildford

Respuesta de Richer Sounds - Guildford
Great experience! Richer Sounds continue to remind me how much better an in-store buying experience is. Always helpful with pragmatic advice and making sure I pay best price for the products. Thanks Roland and others!

Respuesta de Richer Sounds - Guildford
Tayla at Guildford was extremely helpful and made sure I got the best deal for my Sonos speaker.

Respuesta de Richer Sounds - Guildford
I spoke to Franklin in the Guildford branch - he was really helpful and came away with a pair of speakers for my lounge set up - v happy indeed!!

Respuesta de Richer Sounds - Guildford
Staff have good knowledge of products and are very helpful.

Respuesta de Richer Sounds - Guildford
I can always rely on the staff in Richersounds, they are very helpful in helping me with my purchase.
They give me professional advise about the products.

Respuesta de Richer Sounds - Guildford
Helpful and knowledgeable service. We were looking for a new TV and was helped out by Franklin who really knew his stuff. Slightly cheaper than competitors too.

Respuesta de Richer Sounds - Guildford
Excellent service and price as usual from Guildford branch.

Respuesta de Richer Sounds - Guildford
Franklin was super helpful today. Booked a demo for me in the sound room before the store had officially opened. Helped answer all my questions. Great job, thanks for your time. Will come back again.

Respuesta de Richer Sounds - Guildford
Excellent service at the Guildford branch, very helpful and quickly dealt with an issue with the record deck

Respuesta de Richer Sounds - Guildford
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