Richer Sounds - Hanley Opiniones 

2053
TrustScore: 5 sobre 5

4,9

2 Providence Square, ST1 2LQ Hanley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(2053)

23.467 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Helpful

Helpful, knowledgeable, pleasant staff.

25 de julio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service

Great service. Quick and easy. The staff were friendly helpful and willing to help

24 de julio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent customer service from the…

Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my basket online so I called the telesales team. That basically put me through to will in the stoke branch of richer sounds. He was brilliant and helped me navigate the options. I was genuinely impressed and made me committed to buying from richer sounds again in future.

Great price (£300 reduction from the rack rate). Great staff (thank you Will in Stoke!). Next day delivery from DPD. Happy customer.

24 de julio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent Support And Pricing

Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stock at prices that are very competitive. Even going so far as to have staff deliver some of my orders free of charge to my local home.
Terrific service.

12 de junio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very good service.

Friendly service when you go into the store.
Nothing seems to be too much trouble when asking questions or any item big or small.

16 de julio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgeable staff

17 de julio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Good service

Good service, good price, salesman knew his stuff

16 de julio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Ordered tv over the phone

Ordered tv over the phone. Didnt have to pay on ordering. Discussed delivery options and was told when tv would be in the shop. I got an email as promised when it arrived. I picked it up a couple of days later and it was carried to my car for me. All straightforward.

2 de julio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent service from Jack at the Hanley store

Excellent service from your Hanley store . I always recommend this store to others . Jack who served me and carried my TV to my car is a credit to your company .

29 de junio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great place for your tech…

Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recomend this place and definatelly be back for more tech. Thank you Richer Sounds

1 de julio de 2026
Logotipo de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

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