Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Ver más
La empresa ha respondido
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Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my bask... Ver más
La empresa ha respondido
Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Ver más
La empresa ha respondido
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Ver más
La empresa ha respondido
Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recom... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
2 Providence Square, ST1 2LQ, Hanley, Reino Unido
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Respuesta de Richer Sounds - Hanley
Great service. Quick and easy. The staff were friendly helpful and willing to help

Respuesta de Richer Sounds - Hanley
Excellent customer service from the telesales team. Genuinely some of the best I’ve ever received. Knowledgable, helpful and friendly. I thought a reconditioned LG tv which I couldn’t add to my basket online so I called the telesales team. That basically put me through to will in the stoke branch of richer sounds. He was brilliant and helped me navigate the options. I was genuinely impressed and made me committed to buying from richer sounds again in future.
Great price (£300 reduction from the rack rate). Great staff (thank you Will in Stoke!). Next day delivery from DPD. Happy customer.

Respuesta de Richer Sounds - Hanley
Once again great service from the Hanley team. Many thanks

Respuesta de Richer Sounds - Hanley
Excellent service as usual from Richer Sounds.

Respuesta de Richer Sounds - Hanley
Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stock at prices that are very competitive. Even going so far as to have staff deliver some of my orders free of charge to my local home.
Terrific service.

Respuesta de Richer Sounds - Hanley
Friendly service when you go into the store.
Nothing seems to be too much trouble when asking questions or any item big or small.

Respuesta de Richer Sounds - Hanley
Very helpful and friendly member of staff. Thank you for your assistance.

Respuesta de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley
Helpful Staff good advice and quick Delivery

Respuesta de Richer Sounds - Hanley
Excellent service from Hanley branch very smooth transaction

Respuesta de Richer Sounds - Hanley
The lads that work there in the shop and delivers where very good and professional thanks to all of you

Respuesta de Richer Sounds - Hanley
Very good TV and the staff so friendly and helpful

Respuesta de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley
Ordered tv over the phone. Didnt have to pay on ordering. Discussed delivery options and was told when tv would be in the shop. I got an email as promised when it arrived. I picked it up a couple of days later and it was carried to my car for me. All straightforward.

Respuesta de Richer Sounds - Hanley
Excellent service from your Hanley store . I always recommend this store to others . Jack who served me and carried my TV to my car is a credit to your company .

Respuesta de Richer Sounds - Hanley
Ive been dealing on and off with Richer Sounds for many years now,always deliver quality, lowest price than most places, extremly knowledge advise when you need and super fast delivery. I highly recomend this place and definatelly be back for more tech. Thank you Richer Sounds

Respuesta de Richer Sounds - Hanley
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