Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... Ver más
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Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... Ver más
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Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... Ver más
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I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... Ver más
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I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
2 Providence Square, ST1 2LQ, Hanley, Reino Unido
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Had first class service from Chris at Hanley branch, concerning my sub woofer that went faulty.
All sorted and working great now.
Many thanks to Chris and all concerned with the repair.

Respuesta de Richer Sounds - Hanley
Chris was very helpful, good advice given , which lead to us buying a great TV

Respuesta de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley
The usual Richer Sounds experience - need I say more; used them for 30 years and wouldnt shop anywhere else 😁👍

Respuesta de Richer Sounds - Hanley
I have been been a customer at richer sounds for years now and every purchase has been a pleasure and the latest a 55 inch LG c5 tv that will at the Hanley branch recommend is fantastic thanks again Paul 👍🏻

Respuesta de Richer Sounds - Hanley
Excellent and well trained staff .
Customer service was second to none .
They didn’t have in stock what I wanted, but it was ordered and delivered without delay the following afternoon .

Respuesta de Richer Sounds - Hanley
I purchased my TV online and chose to collect in store, I was kept upto date with the delivery to store and when it arrived I was contacted by the store themselves.
Upon collection of the TV I had a great chat with the sales guys in store and also purchased a wall mount from there recommendation while there.
Great service from start to finish even carried the TV to my car, will definitely us again. 👍

Respuesta de Richer Sounds - Hanley
Excellent in store information made buying the right TV an easy choice, item was delivered a few days later by a very nice courier, highly recommended store

Respuesta de Richer Sounds - Hanley

Respuesta de Richer Sounds - Hanley
I recently contacted my local shop because I had a problem with my TV the assistant went out if his way to help me and the problem was soon resolved he couldn't have done any more.
So well done to the Hanley store 😃

Respuesta de Richer Sounds - Hanley
Very knowledgeable staff . Great 6 year guarantee. Took the tv to the car . Nothing to much trouble

Respuesta de Richer Sounds - Hanley
wouldn’t buy a television from anywhere else, excellent service from Leigh in the store, very knowledgeable and helpful.

Respuesta de Richer Sounds - Hanley
Great customer service, every thing that was promised was delivered on. Chris at Hanley made everything simple and worked with my timescales to give me everything I asked for, all with a can do attitude. My first major purchase from Richer Sounds, I know now why my friends say once you’ve used RS you never go anywhere else.

Respuesta de Richer Sounds - Hanley
There's a reason Richersounds are still selling HiFi and AV equipment where others have disappeared. They have knowledgeable, friendly staff who aren't pushy. The staff are passionate about giving the customer what they want and give genuine advice. There is a good selection of products, prices are competitive and many include a 6 year warranty

Respuesta de Richer Sounds - Hanley
Will in the Hanley Store was very helpfull and experienced he helped me to choose the correct cd player and matched it up with compatible speakers.
Very polite person.
Thank you
Paul Hughed

Respuesta de Richer Sounds - Hanley
Great service and amazing price for open box speakers.
Thanks to the staff there I would have missed a great offer. Shoutout to Leigh at richer sounds Hanley, also sorted me out with a subwoofer.

Respuesta de Richer Sounds - Hanley
Dealing with team at Hanley to replace my trusty seven year old QE55 was easy as always ! Thanks

Respuesta de Richer Sounds - Hanley
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