Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Ver más
La empresa ha respondido
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Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Ver más
La empresa ha respondido
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Ver más
La empresa ha respondido
I have been a RS customer for many years. The customer service (in fact, the overall service) is simply brilliant. Your team are knowledgeable, courteous, and a pleasure to deal with. Whenever I have... Ver más
La empresa ha respondido
I needed an inexpensive DVD player as I had offered to loan some DVDs to my grandson's school. The films were early silent movies that are not available on streaming sites. Richer Sounds Holborn h... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Reino Unido
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Great service, advice, and a good deal of patients from Steve at the Holborn store.
My order was placed very late in the day and still a next day delivery was promised and met.
Steve reassured me about the compatability between my existing speakers and a new amplifier.
Great prices, expert advise and excellent customer service. What's not to like?
Many thanks for your kindness.

Respuesta de Richer Sounds - Holborn
I always go to Richer sounds, I’ve been going there for years . They are very professional . And honest, they gave me the right advice about . The hifi system . And my Speakers always friendly and generous with their suggestions and advice , Steve the store manager , is a legend. Can’t do enough for his customers . Thank the team

Respuesta de Richer Sounds - Holborn
excellent service as usual, that’s why I keep coming back time and time again.

Respuesta de Richer Sounds - Holborn
Very good shop with lots of outstanding products. The staff were more than helpful I the Holborn branch. I just bought a pair of ear pods but I am extremely satisfied with the value for money I experienced from the buy

Respuesta de Richer Sounds - Holborn
I like a shop where the staff know what they are talking about, know their own stock and are keen to help the customer.
I never go elsewhere for audio products.

Respuesta de Richer Sounds - Holborn

Respuesta de Richer Sounds - Holborn
Amazing welcome through the door; incredibly helpful. Excited for me and my purchase. Top peeps. Great deal in person too. Thanks.

Respuesta de Richer Sounds - Holborn

Respuesta de Richer Sounds - Holborn
Excellent knowledgeable customer service. So refreshing to interact with staff who are actually trained and experts about their products.

Respuesta de Richer Sounds - Holborn
Attentive service in store and clear advice.

Respuesta de Richer Sounds - Holborn

Respuesta de Richer Sounds - Holborn
Anthony the owner of Simply AV came in person to install my new turntable and pre amp. Super professional, really quick. explained everything and sorted y ew system out. made things really simple for me to understand.tested everything

Respuesta de Richer Sounds - Holborn

Respuesta de Richer Sounds - Holborn

Respuesta de Richer Sounds - Holborn
Great advice from the staff at the Holborn branch, and quick efficient service.

Respuesta de Richer Sounds - Holborn
In some ways going into Richer Sounds makes me sad because it shows how good other retail outlets could and should be. They have amazing customer service from staff who know what they’re talking about. If you have a problem they *phone you* to put it right. It’s like going in a shop from a time when shops cared about what they sold and what you bought. I can’t rate it highly enough.

Respuesta de Richer Sounds - Holborn
All good great guys went out of their way. Nice

Respuesta de Richer Sounds - Holborn
Given good advice quick simple sale

Respuesta de Richer Sounds - Holborn
Great manager Steven with a good team good all round service

Respuesta de Richer Sounds - Holborn
Bought £2k TV with free soundbar and promised price would be held till next day and I think manager in Southgate said he couldn't so paid higher price for TV. Decided to buy headphones . Walked into Southgate , staff serving customer. Waited . Manager who served me walked out back and ignored me so had to go to Holborn to put hase. Staff really tried to help. Bought because fiio 21 with iem sounded bad ..asked staff if he'd help set it up and he agreed , but over ear sounds great so will probably just sell iem.

Respuesta de Richer Sounds - Holborn
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