Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Ver más
La empresa ha respondido
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Steve was (still is) brilliant, from the moment I walked into the store. Great customer service, I told him what I liked, he arranged a demo of the equipment within 30 mins. I ended up purchasing a Ca... Ver más
La empresa ha respondido
I wanted some headphones and was very specific about pricing and requirements. I called the store and was served by Elliot who gave excellent advice and was very patient with me and answered by 100 q... Ver más
La empresa ha respondido
I need to replace my CD player, I have always used Richer Sounds, so I went to the London Bridge branch. One assistant was speaking to a customer on the telephone which is fine, the other was looking... Ver más
La empresa ha respondido
Great service, advice, and a good deal of patients from Steve at the Holborn store. My order was placed very late in the day and still a next day delivery was promised and met. Steve reassured me... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
29 Bloomsbury Way, WC1A 2SL, London, Reino Unido
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Speedy collection, near impossible to believe that a multi-region DVD player (which also plays CDs), can be purchased new and under warranty for 3 years for £29, but it can. Bought to supplement a DVD gift for our neighbour's young children, who in the age of streaming did not have one! Served with a smile on collection, despite a price that probably leaves very little margin.

Respuesta de Richer Sounds - Holborn
Really helpful on the phone, offered a great alternative deal as the item I was asking about was sold out. Visited in store and they upheld, and standard delivery was super quick. Speakers are great 😃

Respuesta de Richer Sounds - Holborn
Elliot was really helpful , very patient . Extremely pleased with my Arcam amplifier.

Respuesta de Richer Sounds - Holborn
It was a pleasure to visit this cozy musical store. Steve made me an offer I could not resist. Thank you for the the opportunity. I love the headphones!

Respuesta de Richer Sounds - Holborn
Very quick reply to my email inquiry requesting cost and delivery of discounted Q Acoustic speakers which resulted in purchase of the speakers and very quick delivery. Thank you.

Respuesta de Richer Sounds - Holborn
Richer Sounds has been my first (and usually only) shop to buy from. There are a number of reasons but three stand out. First is the staff, knowledgeable, friendly, ready to answer questions. Second the after sales service, on the odd time I've needed it they have been most helpful, third prices, Almost always either or near the cheapest and combined with points one and two the best buy. It seems invidious to single out one individual in a history of helpful staff but Elliot had all the qualities that make it such a pleasure to shop at Richer Sounds.

Respuesta de Richer Sounds - Holborn
It’s a pleasure to visit a shop that is interested in ensuring that I buy the best equipment for my wants rather than something that might just about do, but is going to make them the biggest profit margin.

Respuesta de Richer Sounds - Holborn
Holborn extremely helpful, courteous.
Advice on new Sennheiser headphones. Purchased but didn't work with the USB C adapter that I had to use for my lighting phone. Very understanding and helpful.

Respuesta de Richer Sounds - Holborn
The original advice was exactly what I needed to find what I wanted. Most helpful!
Once I had decided what I wanted, the purchase was completed speedily and hassle free.
At no time did I feel pressured into purchasing something I didn't need.
The product was delivered promptly and to the specified time.

Respuesta de Richer Sounds - Holborn
Customer satisfaction
The Team at the branch supported me ver much, they kindly guided me and give valuable information about the products.
Staffs was very helpful and knowledgeable about products. I have opportunity to try the product before buying. Room available for trial.

Respuesta de Richer Sounds - Holborn
Steve went above and beyond to sort out my order, very knowledgable on the product range and gave me brilliant tailored advice. Would recommend anyone looking to buy a high end piece of equipment to go through richer sounds as their warranty is the best in industry and if you know anything about the company they make sure to look after both their staff & customers.

Respuesta de Richer Sounds - Holborn
Excellent service - out of the store in 3 minutes with factory packed Audio Technica turntable!

Respuesta de Richer Sounds - Holborn
Bought from you before. Excellent service knowledgeable after sales fantastic. A1 company

Respuesta de Richer Sounds - Holborn
Easy purchase and super-fast delivery of replacement (same again) for 26 year old Denon mini-system, followed by sound advice re new speaker able to enhance the listening experience.

Respuesta de Richer Sounds - Holborn
Really helpful staff. Served straight away and pointed out the goods I was looking for. Offered a trial before buying. Quite a refreshing experience.

Respuesta de Richer Sounds - Holborn
I was after a specific hifi stand which I had ordered direct from the manufacturer but they kept pushing the delivery date back. Found the same stand at Richer Sounds and went to my local store. The shop staff were very helpful, ordered up the item from their warehouse and had it delivered the next day. Very happy with service and speed of delivery.
Product was an excellent fit to improve my dated and peace-meal set-up. The shop gave me honest feedback suggesting cheaper options etc

Respuesta de Richer Sounds - Holborn
I'm really glad that there are still shops like this that have grate staff to advise and that you can have a look around

Respuesta de Richer Sounds - Holborn
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