Richer Sounds - Kingston Opiniones 

1614
•
TrustScore: 5 sobre 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1614)

24.662 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I went for advice on improving sound on…

I went for advice on improving sound on my existing hifi system, and I would like to recommend one of your employee Sunil who ia very knowledgeable and helpful. Thank you Richer Sounds for employing a knowledgeable staff
Excellent service as usual

6 de febrero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

I would Recommend Richer Sounds

Richer sounds gave an excellent service. I dealt with Callum. They were efficient, great value and kept me up to date on my order. Also the engineer they sent Liam was brilliant.

10 de noviembre de 2025
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Carl at Kingston was the greatest

Carl at Kingston was great. He was knowledgeable and entertaining. Gave me his views and let me choose. Brilliant. I made the purchase. Thank you.

4 de febrero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service. I had 3 demos at the Kingston store and Sunny was very helpful each time and at no point did I feel that he was a burden for them to spend time demoing the equipment. I felt I got good advice and when I wanted to change the hifi separates I had bought there was no issue and they arranged for them to be picked up from my house at the same time as the new equipment was dropped off.

10 de febrero de 2026
Opinión espontánea
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Knowledgable, helpful and polite with excellent after sales care and advice

I have had an account with Richer Sounds for a number of years and I have always found their staff to be extremely knowledgeable, helpful and polite. My recent experience has been no different. Excellent at the point of sale and also with after care too. 10 out of 10

3 de febrero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Efficient

Efficient, friendly, professional service. Very pleased with how my needs were dealt with.

31 de enero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Fast delivery

Ordered a Denon mini hifi Saturday evening arrived in store Monday. Very impressed how quickly product arrived at selected store for pickup.

28 de enero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great communication, good offers and never disappointing quality.

27 de enero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great prices

Great prices, knowledgeable staff, and reliable service.

21 de enero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Staff are always available for…

Staff are always available for information and advice(Sunil) .they are never pushy and will tell you of any deals on promotion at the time..I was after a stand alone CD player and managed to get it at a reduced price due to the box being open.very happy with product and the service provided.

20 de enero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Hi Fi amplifier

Outstanding service received from Daniel, exemplary professional advice received from Daniel which made shopping at Richer Sounds a pleasant experience and which resulted in a sale. Thank you Daniel and thank you Richer Sounds for being a great, friendly and helpful place to shop for AV/ Hi fi equipment with competitive prices and sometimes free extended guarantees.

19 de enero de 2026
Valorada con 5 estrellas sobre 5

None

Helpful advice from the experts and speedy delivery

18 de enero de 2026
Valorada con 5 estrellas sobre 5

Another excellent experience

I ordered the product in store, having received expert advice from a friendly and helpful sales assistant. The order was delivered on the day I asked for and proved to be an excellent product.

13 de enero de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Easy experience

The product was delivered to my local store on schedule and I received a personal call to inform me that it was ready for collection. Very easy experience and reasonably priced.

12 de enero de 2026

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más