Richer Sounds - Kingston Opiniones 

1591
TrustScore: 5 sobre 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(1591)

25.159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Friendly, helpful and efficient

My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

20 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Loving Carl…

Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

20 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

The staff were super helpful and knowledgeable

The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

19 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Very good advice in store

Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

18 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great

Great, very helpful

17 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Had a real hard time with a Panasonic…

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

24 de noviembre de 2025
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service

Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

15 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Helpful and friendly staff at Richer…

Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

14 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great personal service

Great personal service, great advise. Happy with the results.

11 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

I gave this score because Terry went…

I gave this score because Terry went the extra mile in resolving a technical issue that I had

7 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

The service was five star

The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

3 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

In store purchase of a 32inch TV

I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

27 de julio de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Amazing Staff and Brilliant Prices

I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of my questions (even when I thought they were stupid) in a way that didnt make me feel like an idiot.

The TV i ended up buying on the spot and I got it at an absolutely amazing price compared to what online retailers were selling the same model for

A few days later when I went tk collect my TV the rest of the staff there was also amazing, they helped me carry the TV to the car park and even advised me on where to get my uber booked to/ what type to order.

I would highly recommend this store and can not thank the staff enough for how helpful they were.

26 de julio de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Good experience all round

Good price, excellent service, quick and efficient delivery.

25 de julio de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great experience buying a pair of Dali…

Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear.
Knowledgeable, patient and polite throughout - highly recommended.

30 de julio de 2026
Opinión espontánea
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

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