Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver más
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Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver más
La empresa ha respondido
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what... Ver más
La empresa ha respondido
Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.
La empresa ha respondido
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Reino Unido
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My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

Respuesta de Richer Sounds - Kingston
Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

Respuesta de Richer Sounds - Kingston
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

Respuesta de Richer Sounds - Kingston
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

Respuesta de Richer Sounds - Kingston
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

Respuesta de Richer Sounds - Kingston
Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

Respuesta de Richer Sounds - Kingston
Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

Respuesta de Richer Sounds - Kingston
Great personal service, great advise. Happy with the results.

Respuesta de Richer Sounds - Kingston
could test earphones without obligation professional knowledgeable staff

Respuesta de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston
I gave this score because Terry went the extra mile in resolving a technical issue that I had

Respuesta de Richer Sounds - Kingston
Talking to a human being to help me make the correct choice of replacement stylus for my deck.
Choice of options, delivery or collect.

Respuesta de Richer Sounds - Kingston
The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

Respuesta de Richer Sounds - Kingston
Fantastic service

Respuesta de Richer Sounds - Kingston
I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

Respuesta de Richer Sounds - Kingston
I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of my questions (even when I thought they were stupid) in a way that didnt make me feel like an idiot.
The TV i ended up buying on the spot and I got it at an absolutely amazing price compared to what online retailers were selling the same model for
A few days later when I went tk collect my TV the rest of the staff there was also amazing, they helped me carry the TV to the car park and even advised me on where to get my uber booked to/ what type to order.
I would highly recommend this store and can not thank the staff enough for how helpful they were.

Respuesta de Richer Sounds - Kingston
Good price, excellent service, quick and efficient delivery.

Respuesta de Richer Sounds - Kingston
Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear.
Knowledgeable, patient and polite throughout - highly recommended.

Respuesta de Richer Sounds - Kingston
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