Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Ver más
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Member of staff who I dealt with in buying my new LG television was only concerned that I had chosen the correct tv for myself. Was very patient with my lack of IT Skills too. Delivery was exactly wh... Ver más
La empresa ha respondido
Can't fault the service or the whole experience, from initial email back n forth to final delivery and set up. Having done a lot of research beforehand, I was pretty solid with what I wanted, and it e... Ver más
La empresa ha respondido
Excellent service from Kelvin, sound advice gave me honest opinion of what I was looking for. Very happy with choice of desktop speakers purchased. Delivery next day very prompt.
La empresa ha respondido
WOW WOW a huge thankyou to Diego Justin & Stuart at the Liverpool branch of Richer sounds.been a customer of theirs for well over 40 years.hifi comes & goes some staff come & go but what stays is th... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, Reino Unido
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Firstly a great price, free delivery to the store and clear communication with the store confirming when it was ready to collect. Quick and easy collection, pull up outside, pop in to show the invoice that was emailed to me as proof of purchase and the colleague carried it out to the car and made sure it was safe to transport. Great service as always, thanks!

Respuesta de Richer Sounds - Liverpool
Very quick delivery even on the standard.
Great price and Richer Sounds very good customer support.

Respuesta de Richer Sounds - Liverpool
Staff very helpful. Guided me to get the record player which most suited my needs. He said contact him if I required assistance

Respuesta de Richer Sounds - Liverpool
Phone purchase of TV & soundbar which went without a hitch. Installation service was offered which I paid for. So glad I did. John, who was the installer, did a brilliant job.

Respuesta de Richer Sounds - Liverpool
Still to attend my demo but blown away by the friendly and receptive response to my online queries and follow-up emails.. very impressive customer service. Will update review following demo. Brilliant Richer sounds!

Respuesta de Richer Sounds - Liverpool
I’m leaving this review a little later than planned, but it’s well deserved. I bought a Samsung S90F television from Richer Sounds and it’s been fantastic. David helped me choose the right model.
Unfortunately, the TV developed an issue, but the team handled it brilliantly. Diego and Justin made the return and replacement process easy, and the new unit has been perfect.
I’ll definitely be coming back for future TVs and soundbars — and I’ve already been recommending Richer Sounds to my family and friends.

Respuesta de Richer Sounds - Liverpool
Staff were great, very helpful and patient with a complete novice. Excellent ordering and delivery

Respuesta de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool
As always first class experience.
Samsung tv with 6y warranty and free next day delivery you just can't find deals like this anywhere else...The tv is just what I wanted with and a great upgrade from my last tv a Samsung eu50cu7100 (also from RS)...Many thanks One happy customer 👍

Respuesta de Richer Sounds - Liverpool
DPD delivery you can depend on, delivery time slot spot on.

Respuesta de Richer Sounds - Liverpool
Great store with great free cover I only purchase my TVs from here.

Respuesta de Richer Sounds - Liverpool
Staff were very informative and helpful, the six year guarantee sealed the deal though I’m a bit disappointed that the tv is now on offer so I could have saved £80 if I’d waited a week!!!

Respuesta de Richer Sounds - Liverpool
PERSON TO PERSON TRANSACTION IN LIVERPOOL STORE A VERY PLEASANT AND HELPFUL EXPERIENCE. ACCOMODATED ON ALL ASPECTS OF PRE PURCHASE, WELL EXPLAINED, AND CLARIFICATION ON SUGGESTED DELIVERY OPTIONS.
EXCELLENT.

Respuesta de Richer Sounds - Liverpool
samsung the frame bezel fitted perfectly
price was fantastic

Respuesta de Richer Sounds - Liverpool
Ordered a FiiO K11 and it was delivered to store free, within 24 hours. Excellent communication.

Respuesta de Richer Sounds - Liverpool
Just a brilliant company, personal attention and feels like an old style retailer, where the staff give really good, patient advice.

Respuesta de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool

Respuesta de Richer Sounds - Liverpool
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