I purchased on-line and opted to collect from store, I found the product description to be honest and clear and the price to be better than that available on Amazon. The purchase was clearly communica... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Looking for speaker wall brackets, and having seen something on the Richer Sounds website that might meet my needs, I called in on the off chance that I'd be able to look at them. The staff member (so... Ver más
La empresa ha respondido
Excellent service from Richer Sounds Manchester. Matt was brilliant from start to finish—friendly, knowledgeable and genuinely interested in helping me choose the right record deck, without any pres... Ver más
La empresa ha respondido
People are your strength but you need better systems. Jeff from telesales gave me a fairly good offer on a higher shelf CD player but when sent a link to pay, after my bank's block on the card re... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
268 Deansgate, M3 4JB, Manchester, Reino Unido
- 0333 900 0086
4,9
Excelente
1 mil opiniones
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Best customer service ever…
Best customer service I have ever experienced. Matt at the Manchester store went above and beyond to help me with my purchase
11 de diciembre de 2025
Opinión espontánea
Respuesta de Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Really helpful advice and service
Really helpful advice and service. I was only after new cables for speakers, but felt like I was valued by the team. Decent cables plus banana grips cut and fitted to my need, there and then.
11 de diciembre de 2025
Respuesta de Richer Sounds - Manchester
Thank you for your wonderful feedback
Very helpful
Very helpful, especially for myself who has not bought any HiFi gear for 20 odd years.
9 de diciembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Phoned for a price match which they did…
Phoned for a price match which they did and beat it by £10. Service was excellent, professional and knowledgeable.
6 de diciembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Five Star Service from a Great Team.
Five Star Service from a great team at the Manchester branch. I’m always impressed and never disappointed.
I’ve recommended friends and family over many years, and will continue to do so. Highly Recommended.
29 de noviembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for your kind review, we look forward to your next visit.
As usual the staff were very helpful.Always a pleasure to deal with them
As usual the staff were very helpful and gave a lot of good advice
2 de diciembre de 2025
Respuesta de Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
Helpful sales staff who know the…
Helpful sales staff who know the products and good delivery options.
1 de diciembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for your great feedback and for supporting local business.
Easy purchase by phone
All done by phone with the Manchester Branch, bought a tv and sound bar. So easy and a nice experience.
2 de diciembre de 2025
Respuesta de Richer Sounds - Manchester
Thank you for your 5 star review, it’s lovely to read your comments.
felt like they wanted to help get the best audio result for me
I dealt with both Sam and Ryan who were both happy to spend some time discussing what I wanted and options available and then let me demo the kit in my own time in order to make sure I got the right thing for me. didn't feel like they were just desperate to sell me something but they were genuinely interested in my needs, would STILL recommend that you try richer sounds, they will match prices and have excellent customer service.
1 de diciembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
Getting a great bargain and ery…
Getting a great bargain and ery helpful staff
28 de noviembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for your feedback, great to read you were happy with our service.
Professional
Professional, Courteous, Knowledgeable along with great advice..
thank you
29 de noviembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for your 5 star review, we look forward to seeing you again next time
It was a smooth experience
It was a smooth experience. Informative website and keen pricing. No waiting on the phone and very helpful and patient staff to complete the order. Easy click and collect in Manchester.
22 de noviembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Customer service great
Customer service great , quick delivery , no stress 😀would highley recommend .
29 de noviembre de 2025
Respuesta de Richer Sounds - Manchester
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great delivery service
Polite & helpful delivery team who delivered on time
3 de diciembre de 2025
Opinión espontánea
Respuesta de Richer Sounds - Manchester
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service
27 de noviembre de 2025
Amazing service.
Sam was absolutely fantastic, he made the whole ordering process very easy, was super friendly and I’ll definitely be back
27 de noviembre de 2025
Staff very helpful in store and with…
Staff very helpful in store and with orders
26 de noviembre de 2025
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