Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver más
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Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver más
La empresa ha respondido
The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... Ver más
La empresa ha respondido
Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐... Ver más
La empresa ha respondido
First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido
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Best service I've ever had, for anything, ever.On the phone and instore. Both staff were 10 out of 10.Wouldn't go anywhere else now.

Respuesta de Richer Sounds - Middlesbrough
Really knowledgeable and took the time to explain everything clearly. A great help.

Respuesta de Richer Sounds - Middlesbrough
Guys recommend amazing and brilliant Hisense tv,best ever owned, will definitely use again, so helpful and kind explaining everything.

Respuesta de Richer Sounds - Middlesbrough
Shopped in the Middlesbrough store, dealt with Paul and Shaun, absolutely amazing service, wouldnt go anywhere else for my electricals shopping, thank you

Respuesta de Richer Sounds - Middlesbrough
Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc.
Parking places directly outside of the shop are very convenient, too.

Respuesta de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough
Service was brilliant with really knowledgeable and helpful staff.

Respuesta de Richer Sounds - Middlesbrough
Their employee’s determination to ensure you get the service you expect from a great retailer!

Respuesta de Richer Sounds - Middlesbrough
Called into Richer Sounds to see if they had the make and model of headphones I was looking for. Service was outstanding. I left the store after about 5 minutes with the headphones and the bill was discounted by £10. Great result as always from Richer Sounds.

Respuesta de Richer Sounds - Middlesbrough
Very helpful on the phone and price Very good

Respuesta de Richer Sounds - Middlesbrough
Service overall was excellent, very fast Click & Collect turnaround. Staff are always friendly and give advice when asked. No problems at all. Will be shopping here again soon.

Respuesta de Richer Sounds - Middlesbrough
The staff were incredibly helpful and ordered my streamer without any hitches which arrived the next day. I also got a small discount as I needed to get a dongle so I can use it with headphones.

Respuesta de Richer Sounds - Middlesbrough
First time buying from Richer Sounds and the experience was flawless. A huge thank you to Shaun for being so helpful and holding an order for me, which allowed me to secure a great deal. The customer service here is responsive, professional, and far superior to other retailers. I will definitely choose them again for future electronics purchases!

Respuesta de Richer Sounds - Middlesbrough
Excellent and professional service as always. Informed advice from the staff with no pressure to buy.

Respuesta de Richer Sounds - Middlesbrough
Richer Sounds a consistently good company, with good products and service to match. My Hisense 50" TV was delivered on time and the date quoted. It is always a pleasurable experience to visit the Middlesbrough Store, my thanks to Paul.

Respuesta de Richer Sounds - Middlesbrough
Amps that dream of Sheep..
Regarding Richer Sounds Customer Service addressing a very problematic AV Amp purchase...
It was addressed and I received a replacement the very next day.
They organised the pickup with the delivery.
And I was good to go...
As far as the purchase of the Amp, that tested my patience and sanity, but the exchange was up and running.
Fully configured with both my power amp, 5.1.2 speaker setup and media server.
So...i can sleep easy...

Respuesta de Richer Sounds - Middlesbrough
Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐️ always my go to for audio & av equipment and I keep going to Richersounds. Only use Middlesbrough store as nearest to me and all the team there are outstanding.

Respuesta de Richer Sounds - Middlesbrough
I’ve used Richer Sounds for various purchases for decades. Always good! Fair pricing, not much more to ask.

Respuesta de Richer Sounds - Middlesbrough
Disappointed, I thought that the 6 year guarantee was for 6 years, I never realised that you would not repair the TV and only offer partial refund. I now have to go and buy another TV. I should have just bought a cheap one to begin with. The staff in Middlesbrough were really helpful but bound by this policy.

Respuesta de Richer Sounds - Middlesbrough
Great service and best price. I shopped around speaking to several audio outlets. Richer Sounds Middlesbrough was not only the best price but the only one that took the time to make sure my order would work for my situation. Would definitely use again.

Respuesta de Richer Sounds - Middlesbrough
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