Richer Sounds - Middlesbrough Opiniones 

1614
TrustScore: 5 sobre 5

5,0

63-65 Borough Road, TS1 3AA Middlesbrough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered a TV for bedroom on Thursday and picked it up on Friday from Middlesbrough store. Staff are super friendly and efficient. The TV was good value as usual, we have been buying TVs from Richer So... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought a turntable from Middlesbrough branch, I wasn't sure which way I wanted to go brand wise etc. After an informative chat with the manager in the shop I went away happy and the system... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido

  • 0333 900 0096

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1614)

25.159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Majority Bard internet/DAB radio

I wanted a Majority Bard internet/DAB+ radio. I ordered it click and collect from Richer Sounds Middlesbrough for next day collection. I was informed when it arrived, and was greeted with polite, efficient service when I collected it. All good.

24 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

20 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

I have taken some time to decide;Thank you Richer Sounds

I have taken some time to decide what I thought I needed to play my 1980's vinyls. David was patient knowledgable and supportive with my choices.
I came away with a turntable and speakers. They sounded amazing in the shop and just as much at home.
David took the time to explain the setting up of my system and balanced the turntable.
Thank you so much David for your time today. I am so happy with my purchase.
I can play my vinyls and they sound like they were bought yesterday , so clear and balanced.

26 de julio de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service , very helpful on helping us choose our tv - and the size !!
The tv room was good giving us the experience of sitting in front of the larger Tv -

18 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

A great place to shop

A relaxed atmosphere, very informative sales staff and a great place to shop.

18 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

The First Stop for TV and Audio in our Family Now

So friendly providing a balanced opinion for our needs rather than pushing us towards unnecessary products with functionality that was superfluous to our needs. We also realised one purchase was unnecessary and took it back and were refunded with no qualms. Will be returning.

17 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

The Sennheisser Momentum 5 are…

The Sennheisser Momentum 5 are excellent compared with the competition. However, above all else, it's the service given in the Middlesbrough Richer Sounds branch that consistently wins the day ... it's exemplary, leaving everyone else standing. Top job guys!

14 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful staff at Middlesbrough store.

Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and approachable.
Parking outside the store made my visits and collection super easy. Staff (Shaun) carried my new tv to the car. Great service.

11 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff, first class deal

7 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great shop for technology and advice

Great staff who are knowledgeable about technology. Very friendly and happy to chat and give advice about the best products for your need and won't advise you to buy the most expensive items. You feel like you're in safe hands and their expertise is greatly valued

7 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

A happy customer

The staff are so friendly and professional , both over the phone and in person. They helped us with the delivery, and the service was amazing. This was my first purchase from Richer Sounds Middlesbrough, and it was such a great experience that I will definitely buy my next product from them

6 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Richer Sounds Middlesborough, Product and Sevice blew me away

What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienced people giving top advice without feeling any pressure to buy. I did buy some Focal Bathys, and after a few weeks of regular use, they still blow me away. I'm re-enjoying all of my music all over again. Many thanks, Richard

12 de junio de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

New tv (Middlesbrough)

Great prices and great selection. But above all, great and knowledgeable staff. Thank you for helping me choose the right tv and I did my budget. And a 6yr warranty

5 de mayo de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Another great visit and buy from this…

Another great visit and buy from this branch
Staff are always very friendly polite and patient
Set up a pair of speakers I was interested in comparing with another pair

3 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Fantastic company

I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute nonsense and waste of time. Today, I spoke to David at my local Middlesbrough store. Within 4 minutes, he provided me with a simple solution. Absolutely marvelous and top notch customer service as always. Just proves you can't beat talking to a human being. Spot on again Richer Sounds.

11 de julio de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Richer Sounds - first in class

Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds for my electronics purchases, no one can beat them on knowledge, price or customer care. First class as always.

4 de julio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Have bought my last few tv's from…

Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reassuring. Would definitely recommend to anyone . Thanks to all.

20 de junio de 2026
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Respuesta de Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

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