Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver más
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Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Ver más
La empresa ha respondido
The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... Ver más
La empresa ha respondido
The 2 members of staff gave me great advice and information on the turntable I was looking for. They saved me money as they advised I didn’t need 1 feature I was looking for. I bought a turntable an... Ver más
Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido
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Respuesta de Richer Sounds - Middlesbrough
Good customer service & advice and got exactly what I needed.

Respuesta de Richer Sounds - Middlesbrough
I went into Middlesbrough shop told the salesman what i was looking for he delt with my request gave me good information and the order was completed without problem.
I asked some questions about some other equipment I was interested in and received good recommendations.
The transaction was completed and the goods were delivered 2 days later.
Excellent service i highly recommend.

Respuesta de Richer Sounds - Middlesbrough
Needed a new receiver for home cinema system as old one broke. Saw an Onkyo one I was interested in. So gave the Middlesbrough branch a call as thats was the nearest branch to me. The lad I spoke to was very polite, listened to what I needed and seemed very knowledgeable. Was even offered receivers they had in stock in store as the one I wanted wasn't getting re-stocked until the week after. But anyways, ordered one to be delivered in store. When it came i went to the store, it took 5 minutes to check my details, I get a 6 year warranty as I bought it from them, and the lad even carried the receiver out to my car and put it in my boot!! Would highly recommend this business, and will definitely be using them again!!

Respuesta de Richer Sounds - Middlesbrough
Prompt and efficeint. Accommodating outside normal opening hours

Respuesta de Richer Sounds - Middlesbrough
Excellent service from David, His knowledge guided us down the right path. We are not new customers and the above is why we keep going back.

Respuesta de Richer Sounds - Middlesbrough
I knew exactly what TV i wanted to purchase but was unsure if i could in corporate the TV with my existing media system ie amplifier. Stuart talked me through everything and even after installation there was a sound issue. Stuart again went the extra mile came out and recalibrated my whole system with the addition of a new cable. In the future i may well need to update my system and Richer Sounds will be my first port of call.

Respuesta de Richer Sounds - Middlesbrough
This shop is ideal with free parking at the front, expert knowledge, good understanding of products and aware of current deals and discounts such as Blue Light Card, will return for more products in time.

Respuesta de Richer Sounds - Middlesbrough
Your sales man David, was most helpful and knowledgeable about our purchase.
Subsequent to our purchase I had some queries which were readily answered in a very polite and understanding manner. Thank you.

Respuesta de Richer Sounds - Middlesbrough
Being new to modern Hi Fi I wasn’t sure what cables and connections I needed, no problem David at Richer Sounds Middlesbrough sorted me out and made them up even gave me a discount. Will definitely be using them again.

Respuesta de Richer Sounds - Middlesbrough
Im so happy I chose richer sounds. After problems installing WiFi on my new TV Stuart came today with another TV and spent hours figuring out what the problem was...and solved it! service impeccable, so professional and caring...above and beyond what ive experienced elsewhere. All those 5 star reviews do not lie!! Well done 👏

Respuesta de Richer Sounds - Middlesbrough
Went into store on a Sunday ordered the TV I wanted . Helpful friendly staff . TV came a few days later . There was a problem with the TV contacted them on phone and they sorted the problem straight away. Got another TV with in a few days and the other TV was removed with the packaging. Very happy with my TV and my 6 years guarantee

Respuesta de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough
Excellent service in your Middlesbrough shop. So helpful.

Respuesta de Richer Sounds - Middlesbrough
The team at Middlesbrough were patient and helpful when I was looking to purchase a TV and sound bar for a media wall. Once I had selected equipment, they put me in touch with a local installer who was able to explain what was required for the audio visual items.
I was not aware that Richer Sounds could have put me in touch with installers. Knowing this would have been helpful in reducing time to purchase.

Respuesta de Richer Sounds - Middlesbrough
Staff were excellent knowledge second to none, the Denon CD / Receiver is just what I wanted and very happy with purchase.

Respuesta de Richer Sounds - Middlesbrough
Excellent support from the team in store (Middlesbrough). Good product availability and fair part exchange. Product retrospectively price matched without difficulty making the whole buying experience a pleasure.

Respuesta de Richer Sounds - Middlesbrough
Excellent service friendly staff bought a new tv on a Friday afternoon had it delivered Saturday morning and was out of the box and set up in 30 minutes Would definitely recommend

Respuesta de Richer Sounds - Middlesbrough
The staff at your Middlesbrough store were very helpful and explained the item I was interested in very well and demonstrated the sound for me

Respuesta de Richer Sounds - Middlesbrough
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