Richer Sounds - Middlesbrough Opiniones 1537

TrustScore: 5 sobre 5

5,0

63-65 Borough Road, TS1 3AA Middlesbrough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... Ver más

Valorada con 5 estrellas sobre 5

Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into Richer in Middlesbrough knowing that I wanted a soundbar to improve my television watching experience. I didn't know which one but I did have certain criteria. Paul listened and came up wi... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 63-65 Borough Road, TS1 3AA, Middlesbrough, Reino Unido

  • 0333 900 0096

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

Great product with 6yr warranty and a…

Great product with 6yr warranty and a great price match plus deal. Good advice from staff. Quick delivery.

2 de enero de 2026
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Support and expertise top drawer

The level of support and expertise is second to none. It’s always good to speak face to face and get all of the questions off the chest.

31 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Service and Expertise that you don’t get from the big online retailers

I recently purchased speakers and an amp from Richer Sounds. The service has been excellent, the product knowledge and customer service has been top notch. Special thanks to Tom at head office and also to the Middlesbrough branch.

7 de enero de 2026
Opinión espontánea
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great Experience as ever

It’s always a pleasure dealing with RicherSounds staff. They don’t give you any sales BS, and offer good advice on what’s system is more appropriate.
I had a demo of 2 different Marantz systems with 2 different speakers. The cheaper system served my needs. Job done!

30 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Very helpful staff that will go out of…

Very helpful staff that will go out of their way to make sure you get the product that is best for you I wouldn’t go anywhere else

26 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Friendly staff with good knowledge of…

Friendly staff with good knowledge of the product and a willingness to help and inform followed up with a good price

26 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, and I could park the car right outside the front entrance of the store.

23 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Attentive knowledgeable staff.

Attentive knowledgeable staff.
Good choice of whatever sound/visual equipment you may be interested in.
Great prices.
Great service.

17 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

As ever 5* star service

Bought a soundbar with a subwoofer online, which ended up being surplus to requirements.
Returned it to store (unopened) and was issued a full refund, very quickly.
Had loads of stuff over the years from RS - as good as they always are :-)

21 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

I originally went to curry's to get 2…

I originally went to curry's to get 2 TVs for the grandkids. Yhe service was terrible and negative so I left the shop. I called into Richer Sounds and the service was fantastic. I did spend more than I would have in Curry's but I did get better products without pressure sales. I was given options and good advice. Definitely recommended. Rather than the poor service from Curry's

12 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very easy to ask for and get what we…

Very easy to ask for and get what we needed. Quick call to shop and bought a massive tv for the cheapest price ever!
Delivered in under a week.

13 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff, speedy next day delivery.

10 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent service as always from the…

Excellent service as always from the staff at Middlesbrough great knowledge and fast and efficient process

10 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great company to do deal with.

I ordered some headphones online to pick up at my local store in Middlesbrough and a guy called Dave emailed me to tell me the box they came in had been slightly damaged but headphones ok, and offered me some discount on them, so went for it and am over the moon with the deal.
Would always be happy to use this company, very competitive as well.

9 de diciembre de 2025
Logotipo de Richer Sounds - Middlesbrough

Respuesta de Richer Sounds - Middlesbrough

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Purchase, click & collect of turntable

Ordered turntable on line,for collection at Middlesbrough store,parking at door staff so helpful.
Turntable,Audi-Technica-LP60XUSB good value,ideal to listen to old vinyl LPs replacing old damaged turntable.

8 de diciembre de 2025

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