The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The shopping experience with Richer Sounds is great because a) they have a wide range of equipment that I'm interested in at competitive prices b) orderi... Ver más
La empresa ha respondido
My experience at Richer Sounds Milton Keynes was excellent. The service was amazing, Adam one of the Staff members were very friendly and helpful. I can’t thank him enough for how amazing he was. I’m... Ver más
La empresa ha respondido
I bought Sennheiser cordless headphones at the MK branch at 11.11 am on Friday 31 July. They were not in stock so I expected standard delivery (free p&p) would take a few days. They arrived the next... Ver más
La empresa ha respondido
Walked into your MK Branch on Saturday to purchase a soundbar. Was welcomed by Adam, what a super customer experience it was. Adam took me through all the options and we whittled it down to 3 items th... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
556 Elder Gate, MK9 1LR, Milton Keynes, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer experience at The Richer Sounds Milton Keynes Branch. I am a long time Richer Sounds customer but purchased 2 expensive Cyrus CD players, one from another retailer and one direct from Cyrus. Both have encountered issues, with my current CDi player failing after light use. These are all £1000+ units.
Cyrus’s customer service could best be described as 'uninterested' to be frank but all the guys at MK (Andrew the Field Sales Manager in particular) have been brilliant. The team there have gone over and beyond what I would have expected in terms of customer service. Cyrus is lucky to have great dealers supporting them or frankly they would be out of business given their ‘couldn’t care less’ attitude..

Respuesta de Richer Sounds - Milton Keynes
As a returning customer i was pleased that the same high standards of friendliness and technical information were still in evidence.Well done and thank you for a great deal,very very pleased

Respuesta de Richer Sounds - Milton Keynes
Smooth, simple ordering process; excellent comms re: collection; unbeatable price, including extended warranty! Fab customer service. Very happy, would 100% recommend!

Respuesta de Richer Sounds - Milton Keynes
Bought this 24" LED TV for the bedroom for a relative. Maybe not the latest tech, but a good little TV for a great price. Ordering online was straight forward and collection from the MK store was hassle free. Thank you Aidan.
Always good on advice, value & availability, in store always prepared to demonstrate and advise.
Great value, often with those free extras you didn't expect.
The staff are really knowledgeable and helpful without doing the hard sell, great advice given and made it really easy to decide what was the right product for me. Unfortunately the 2 items I wanted were not available in store, but within minutes the items were ordered and they actually arrived at my home address the next day..
Fantastic service.

Respuesta de Richer Sounds - Milton Keynes
Great customer service nothing too much Aiden and Andrew from Milton Keynes store have been a pleasure to deal with from start to finish upto delivery and after delivery had a couple of technical issue and was happy to take time and talk me through the phone. Definitely recommend Richer sound as a first time buyer from them was really impressed!

Respuesta de Richer Sounds - Milton Keynes
I recently bought a tv from Richer Sounds, and it proved a little troublesome, but with help and advice from Stu and Andrew it was quickly exchanged. I have been shopping at Richer Sounds for about forty years, and have always had good service and advice. And no overseas call centres.
From the beginning we have found our purchase a very good experience.
We had a wire connection missing this was delivered by a member of staff after he finished work in the pouring rain. We want to thank him and Adam for such a good service.
I was given great advice at the Milton Keynes store, came away with everything I needed to ensure my turntable could be played as soon as I got home!

Respuesta de Richer Sounds - Milton Keynes
The information and help given by the knowledgeable assistant was extremely helpful is helping us choose the right equipment for our requirements. All in all a great experience.

Respuesta de Richer Sounds - Milton Keynes
After much research prior to the Christmas period, we were recommended Richer Sounds at Milton Keynes for our turntable and speakers. With Mark's honest opinion, and expertise he was extremely helpful in guiding us with our purchase which we made on 7 January 2026. The Denon DP-300 Turntable and Argon Audio Fenris A4 speakers produce a beautiful sound for our records. A big thank you to all at the CMK store, they couldn't have been more helpful.

Respuesta de Richer Sounds - Milton Keynes
I have always had a good service from Richersounds thats why i always return to them.

Respuesta de Richer Sounds - Milton Keynes
Really pleasant and helpful staff. I purchased a new turntable cartridge for an excellent price with a speedy delivery.

Respuesta de Richer Sounds - Milton Keynes
Delivery was a little dissatisfying, squished box thrown over the gate, however, cartridge survived and it sounds great. Communication and price match from the local store was great. Very helpful.

Respuesta de Richer Sounds - Milton Keynes
My nearest store in Milton Keynes didn’t have the tv I wanted in stock. I ordered it online to be sent to the store for me to pick up. The store called me next morning to say it was there. Turned up gave them my reference number one of the guys carried it out to my car. Seamless experience from a great company and store as always.

Respuesta de Richer Sounds - Milton Keynes
Alan was the sales rep. Good knowledge and no undue pressure. Knew his subject.

Respuesta de Richer Sounds - Milton Keynes
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.