I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I've bought my last 3 TV's from Richer Sounds and found them to very helpful and professional every time. On this occasion I was looking online for a price match...it was a Sunday morning but I got a... Ver más
La empresa ha respondido
Ethan’s help in choosing my turntable was invaluable. He answered emails and my questions promptly and invested time. When I went to choose my turntable, both Ethan and Harry were knowledgeable and ma... Ver más
La empresa ha respondido
For most of my life I've used a well know chain for HiFi/TV/ and other items. Having moved to Newcastle what a difference I've noticed when using Richer sounds. The telephone lines are answered by na... Ver más
La empresa ha respondido
We went to the shop in Newcastle upon Tyne and spoke to Colin. We needed a new amplifier for our HiFi. Colin was extremely knowledgable and very friendly. Had full confidence in him helping us choose.... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
94-96 Clayton Street, NE1 5PG, Newcastle, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nice cosy little store, staff don't try to up sell or force themselves onto you to make a sale and a good range of products to browse.

Respuesta de Richer Sounds - Newcastle
very friendly and knowledgeable staff, no pushy sales just good advice.Left shop with info we needed to decide on product subsequently purchasing by phone on the same day

Respuesta de Richer Sounds - Newcastle
Great in store knowledge (Dale, store manager), very helpful recommendation, fantastic product range and very efficient home delivery.

Respuesta de Richer Sounds - Newcastle
I dealt with the staff at the Newcastle branch when I bought my new speakers and I couldn’t fault them. There was an issue with delivery which they sorted out very quickly to my benefit, thank you.

Respuesta de Richer Sounds - Newcastle
Very helpful at their Newcastle store when I was selecting a pair of floor standing speakers. They set up 3 different pairs to listen to, and organised their delivery, which arrived less than 48 hours later. Many many thanks to Callum, who was so patient, cheers Callum!

Respuesta de Richer Sounds - Newcastle
Having done some initial research online I went into the Newcastle store looking for further guidance and advise on an entry level turntable/amp/speaker set up.
3 members of staff were present, one of whom immediately introduced himself and listened to my inquiry/requirements/limitations.
Over the following 45 minutes various options were discussed and a couple set up in the demonstration room.
I left with an order placed and advise as to how to set it up once delivered.
Having had the pleasure of listening to the equipment for a week now I am a very satisfied customer.

Respuesta de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle
EXCELLENT PRODUCTS & EXCELLENT SERVICE FROM ALL OF THE STAFF AT RICHER SOUNDS NEWCASTLE

Respuesta de Richer Sounds - Newcastle
Great and friendly service as always.
Ewan gave me as much time as I needed answering all my technical questions and gave me a follow up call to advise on connections.
Thanks again.

Respuesta de Richer Sounds - Newcastle
Keep sending me this experience form that I have filled in!

Respuesta de Richer Sounds - Newcastle
Always shop at richersounds, 30 years a customer 👍
Excellent service from Euan and the newcastle crew.

Respuesta de Richer Sounds - Newcastle
Richer Sounds Newcastle were brilliant from start to finish. I’d been in the market for a new OLED TV for months, and patiently waited until the model I wanted dropped in price. As promised, RS then beat that price and offered a better warranty, all without fuss over email. The TV was then delivered the very next day at no extra cost. A pleasure to deal with - would highly recommend.

Respuesta de Richer Sounds - Newcastle
Good value. Excellent tv. Delivered quickly. The customer service is 2nd to none. Love the 6 year guarantee. I would highly recommend this company. I wouldn't buy from anywhere else now. It's the quality and that's so hard to find these days. Love them.

Respuesta de Richer Sounds - Newcastle
Excellent service at Richer Sounds Newcastle. I had decided to upgrade my cd player, headphones, and possibly purchase a turntable too. After a bit of online research, I went into the shop for a chat. The staff were extremely helpful and knowledgeable and took their time to explain everything and answer my questions. It is also very useful that they have a room where you can try the equipment you are considering to make sure the sound is right for you. After a couple of visits I left with my new purchases and I am thrilled. Top marks for service and choice. I would highly recommend.

Respuesta de Richer Sounds - Newcastle
Non judgmental in regards to my lack of tech knowledge. HONEST, GREAT VALUE..an asset to the high Street. Staff are attentive and professional.

Respuesta de Richer Sounds - Newcastle
Excellent staff. Helpful and knowledgeable. Turntable recommendation is brilliant and really easy to use. Will definitely be back for more equipment in the future

Respuesta de Richer Sounds - Newcastle
Very knowledgeable and helpful and I got a perfect system, Richer Sounds will be my go to for audio visual equipment.

Respuesta de Richer Sounds - Newcastle
Richer sounds were recommended to me by my father in law, who’s been a customer for years.
I ordered yesterday for click and collect. I received a phone call this morning to say it was ready. The guy was super helpful and helped get the tv in the car, taking extreme care.
My wife found the same tv at a different retailer and they kept there beat promise.
Tv ordered and collected from Newcastle. Whilst waiting I didn’t realise the range of appliances they sold.
Will 100% be a returning customer for tech needs.

Respuesta de Richer Sounds - Newcastle
Popped into the Newcastle store to get advice about 2 sets of speaker cables. Got one in the store, ordered the other for delivery on the day I wanted it. Can't fault the service from Richer Sounds

Respuesta de Richer Sounds - Newcastle
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.