Richer Sounds - Newcastle Opiniones 

2442
TrustScore: 5 sobre 5

4,9

94-96 Clayton Street, NE1 5PG Newcastle, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Member of staff was helpful explaining the difference between 2 components. He took my order and arranged delivery for the next day - system was easy to set up and works well so far. Thanks again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just picked up my Samsung soundbar, subwoofer and speaker set from Richer Sounds Newcastle after ordering online. Got a quick call to say it was ready, and the team in store were fantastic. The agent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As we have purchased from Richer Sounds before, we received plenty of help from the manager at the Newcastle store. Prompt timed delivery by DPD

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Supplying the correct information which has proven to be what I was searching for in the first instance. i.e. a smart TV with a socket at the rear into which I can plug-in my head phones.( also boug... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 94-96 Clayton Street, NE1 5PG, Newcastle, Reino Unido

  • 0333 900 0032

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2442)

23.773 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service from the Newcastle team

As we have purchased from Richer Sounds before, we received plenty of help from the manager at the Newcastle store.
Prompt timed delivery by DPD

30 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Supplying the correct information which…

Supplying the correct information which has proven to be what I was searching for in the first instance.
i.e. a smart TV with a socket at the rear into which I can plug-in my head phones.( also bought from your shop).

2 de julio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Good service

The selection for products was easy, the prices were very competitive, the staff were very helpful and delivery was quick.

28 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Member of staff was helpful explaining…

Member of staff was helpful explaining the difference between 2 components. He took my order and arranged delivery for the next day - system was easy to set up and works well so far. Thanks again.

29 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Mouris

shopped at this store for the first time, and right from the moment I walked in, I was met with a warm reception and staff who genuinely tried to help me secure the specific purchase I had in mind—and they succeeded. I will certainly recommend this store to my friends. Thank you.

26 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Good company who provide 12 months…

Good company who provide 12 months interest free.

Aetherion Max -awesome piece of hardware.

27 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

The salesman

The salesman, Colin, was very helpful over the phone, and in person. Although I spent more than planned, I was happy with the deal offered, the reccommend product, and the service.

26 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Very friendly and welcome advise and…

Very friendly and welcome advise and keeping updated on delivery times for my new amp. Efficient and professional. Solid experience on purchasing.

25 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Fabulous product and a really good…

Fabulous product and a really good personal service from the team at Richer Sounds. And a six year warranty is a bonus!

24 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Good communications and very helpful staff…

Good communications and confirming compatibility when ordering my new Audio Pro C5 speaker. Very helpful staff and Harry helped me fault find by using equipment in the store when I was having issues connecting the new C5 to my C10 mkii speaker.

23 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I ordered via a stoor

I ordered via a stoor, the person I spoke too was great, very helpful and informed. Order was placed and the record deck arrived on time as planned. Easy to set up, has made a great addition, first time in over 30 years I listen to records that have been put away. Nice to get exactley what I ordered and for it to live up to the reviews - well done Richer Sounds.

24 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great service is the number 1 reason…

Great service is the number 1 reason for the five stars, but I should also comment on the TV.
I hoped I would be happy with it, but I was not.
I was overjoyed.
My opinion - better than OLED without any burn in concern.

20 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Highly Knowledgeable and Helpful.

Highly perspicacious staff who had all been working there a long time, which is always a good sign.

They took care and pride in their work too. Supererogatory effort.

20 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Customer service at its finest

Just picked up my Samsung soundbar, subwoofer and speaker set from Richer Sounds Newcastle after ordering online. Got a quick call to say it was ready, and the team in store were fantastic. The agent who helped me was really knowledgeable and went the extra mile to sort out my cashback offer - top service. Really impressed and I’ll be ordering a UST projector and another soundbar from them very soon.

17 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service

Great service. Installed quickly. No problems.

18 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Nice people who know their onions

Nice people, knowledgeable and as technical (or non-technical) as you want. Steered me well based on a couple of prerequisites. In and out in 15 minutes with no time wasted. Fast and efficient delivery.

16 de junio de 2026
Logotipo de Richer Sounds - Newcastle

Respuesta de Richer Sounds - Newcastle

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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