We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Ver más
La empresa ha respondido
Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Ver más
La empresa ha respondido
Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Ver más
La empresa ha respondido
My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
108 Mansfield Road, NG1 3HD, Nottingham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
advisor was helpful and knowledgeable and was able to place an order over the phone- which was delivered the next day . Excellent service

Respuesta de Richer Sounds - Nottingham
Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the shop in a city centre is a real bonus. The staff were friendly, attentative and knowledgeable. No rush and no pushy "commission based" sales! Ordered a new Loewe TV and also invested in an ex-display Panasonic Ultra 4K player with a reasonable discount off both. Would not hesitate to recommend Richer Sounds Nottingham!

Respuesta de Richer Sounds - Nottingham
Very helpful staff all problems resolved within 24 hrs

Respuesta de Richer Sounds - Nottingham
Great quality speaker cables were measured and trimmed to perfection. Thank you.

Respuesta de Richer Sounds - Nottingham
As ever with Richer Sounds, their service and turn-around is excellent, and I recommend them for their choice and availability of products and technical advice a pleasure to deal with, certainly at the Nottingham branch.

Respuesta de Richer Sounds - Nottingham
Good Price, excellent warranty and helpful, friendly staff.

Respuesta de Richer Sounds - Nottingham
Richer sounds demonstrate how a business should be run ,, service is outstanding , professional and knowledgable . All the staff are greatly experienced in the music industry .
It was a pleasure to shop there ,,
Thank you for being so kind and helpful .

Respuesta de Richer Sounds - Nottingham

Respuesta de Richer Sounds - Nottingham
Great help from Rob at richer sounds , wanted a freely box he advised us on both it’s limitations and its positives.
Saved us money on getting a aerial fitted, thanks rob and the team at richer sounds happy with the product.

Respuesta de Richer Sounds - Nottingham

Respuesta de Richer Sounds - Nottingham
Team member was brilliant and showed me some great options for future music system upgrades. Really passionate and knowledgeable and headphones I bought were at the best price by far compared to other shops and online. Amazing place.

Respuesta de Richer Sounds - Nottingham
The person who took my call was friendly and very helpful. It didn't take very long to place my order and I'm looking forward to taking delivery of my mini radio/CD player in mid July. I've dealt with Richer sounds a number of times over the years and it's always been a pleasant experience.

Respuesta de Richer Sounds - Nottingham
The shop staff gave good suggestions.
I was extremely disappointed with the courier, Furdeco. On Friday, they emailed me asking me to call them. I did, waited on hold for 20 minutes, and was then told there had been no need to contact me.
Then, on Monday, they came but did not knock on the door, and the delivery appeared to be missing. When I called, they said they could not come back because they were too far away. However, according to the tracking, they had been here only 10 minutes earlier, so how is that possible?
Fortunately, the shop staff found a reasonable solution.
Cable Guys Ltd, on the other hand, were very reliable and professional with the wall mount. Excellent service from them.

Respuesta de Richer Sounds - Nottingham
The staff at the Nottingham branch were great. The CD player I was interested in (Onkyo C30) had been removed from the company's website and the staff told me that new stock was not expected for another 6 months. However, they had one opened but unused in the store. They offered to sell it to me with an open box discount which I happily accepted. Easy transaction, with no sales pressure. I was very pleased. I would Highly recommend Nottingham Richer Sounds. The CD player is excellent too, well deserving of the good reviews it has received.

Respuesta de Richer Sounds - Nottingham

Respuesta de Richer Sounds - Nottingham
Efficient and pleasant service by knowledgable staff.

Respuesta de Richer Sounds - Nottingham
Always gives good advice,great recommendations and good service. We use the Nottingham branch. Quick at answering phone calls and despite being very undecided on what suited my needs happy to help without rushing. Highly recommend.

Respuesta de Richer Sounds - Nottingham
Quick delivery, friendly service on pick up - shop ordered stands for me which could not be purchased on-line

Respuesta de Richer Sounds - Nottingham
Nottingham Richer Sounds continues to deliver outstanding service. Item delivered when said and lots of advice picking the right product for me.

Respuesta de Richer Sounds - Nottingham
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.