Richer Sounds - Plymouth Opiniones 

2278
TrustScore: 5 sobre 5

5,0

87-89 Exeter Street, PL4 0AH Plymouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ Fantastic service at the Plymouth Exeter Road branch!I recently visited the branch to purchase some interconnection cables and was served by Yang. He mentioned he was new to the sales team, but... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would defin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Polite, well informed, friendly, helpful staff who clearly enjoy their work. Competitively priced quality product making this store my one stop shop for my AV requirements. Only suggestion for the fut... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(2278)

25.159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

All the staff are very helpful and…

All the staff are very helpful and really know about the products they sell.

28 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Very polite and knowledgeable person…

Very polite and knowledgeable person spoke to me on the phone. The TV was bought in short time and delivery was very quick and straightforward

28 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Choosing a CD palyer

Jay was extrememly helpful. He put me totally at ease and helped set up my own amp & speakers in the listening room as part of the sound test of different players. He made helpful and informed comments. I am delighted with my purchase and would warmly recommend you

24 de enero de 2026
Valorada con 4 estrellas sobre 5

Best price, let down by ordering experience.

** Updated **
Initially, not a great ordering experience. Couldn't order online. Tried ordering from telesales. Warehouse stock went while we were on the phone. Put through to a shop to fulfill the order instead. Wasn't told that that the 'free delivery' promised for online/telesales orders doesn't apply when ordering from a store. Still benefited from the best price around despite having to pay delivery.
Subsequently, my delivery charge has been refunded proactively, after management review.

22 de enero de 2026
Valorada con 5 estrellas sobre 5

Great Purchase

Prompt efficient friendly visit/purchase

23 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Jamie

Jamie, was very polite and helpful in helping us with a new LG 55 in TV. He showed us the diffence in Tvs that they had on display.

22 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great support from customer order line

Great support from customer order line, products were out of stock online but Plymouth staff sorted this, all items were dispatched same day.

22 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Bought a Hifi system online with richer…

Bought a Hifi system online with richer sounds, delivered as stated and couldn’t wait to get it set up.
There was an issue so phoned the local Plymouth branch for advice. They went through the set up of the system over the phone, ending with me taking the pre amp unit to the branch and the team there tested it in store and exchanged it. Also tested the replacement to show me all was ok. Now enjoying my old vinyl LPs
Thank you richer sounds and the team at the Plymouth branch.

21 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

First class service…

Jamie was such a great support and helping at the buying stage. Josh went the extra mile to sort out an issue of my own creation during the delivery process. I felt in safe and supportive hands all the way through my experience. First class service.

20 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff, very helpful.
Am well pleased, though I haven't opened all of the boxes..let alone set it up.
Have been shopping at the Plymouth store for years, and they're always competitive with pricing.
Also, the company ethos is enviable.

Rock n Roll, and Disco!!

17 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very good sound for the money

Very good sound for the money, the EQ particularly helpful as my partner is sensitive to higher frequencies. The service was excellent, as I've come to expect and as usual I left with a smile like a Chester Cat 👍

16 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

The shop staff were extremely helpful…

The shop staff were extremely helpful in showing us what was available for our needs. And the reassurance of having the contact to a real person if we had any problems in setting up was a reassuring, as with todays technology is almost inevitable if you are of the older generation.

15 de enero de 2026
Logotipo de Richer Sounds - Plymouth

Respuesta de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

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