Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... Ver más
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Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or... Ver más
La empresa ha respondido
My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towa... Ver más
The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch. All went very smoothly. The TV was delivered on time. While it's only been viewed... Ver más
La empresa ha respondido
I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
10 Church Street, PR1 3BQ, Preston, Reino Unido
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My tv stopped working so I contacted customer service and they said it wasn’t worth fixing so I got 10% off the price of the tv for every year I’d had it. So I still had enough money left to put towards a new tv which was in the VIP sale. Worked out as an absolute bargain. The staff at Richer sounds Preston took the order for my new tv and it was delivered to me the next day. Thank you Harrison and Matt at that branch more than helpful all the way. And Ilias at customer service too. Me now am a happy happy Customer and I always am after dealing with Richer Sounds.Need I say more I could but I’d be writing for a week
All the guys at Richie sounds was absolutely brilliant and so helpful when I went in to buy my tv. They had loads of time for me and to go through the options which were best suited for me. I would definitely recommend them. 100%. I will be definitely going back. Thank you Richie sounds. 10/10.

Respuesta de Richer Sounds - Preston
Friendly helpful staff. This is difficult because I know they can’t stock everything. Wanted an internet/DAB radio, had to order one and have it delivered to home to try, with the option to return/exchange it if I wasn’t happy. There were a couple of units I would have liked to compare but that wasn’t an option in store. As it happens I was happy with my first choice, so happy days.

Respuesta de Richer Sounds - Preston
Called into Preston at Xmas for advice on a video projector. Explained I wouldn't be buying for 6 months but still got a great deal of personal advice. Emailed recently to see if there was a newer or better option and was reassured that the model Id originally fancied was still the class leader. Agreed to buy it and was given a discount (unexpectedly) since I was still some weeks from moving into my new house.

Respuesta de Richer Sounds - Preston
Really helpful great advice always recommend buying from richer sounds great quality products

Respuesta de Richer Sounds - Preston
Great costumer service, very friendly staff (Preston store )

Respuesta de Richer Sounds - Preston
I buy anything that is TV or hifi related from richer sounds as the prices are always reasonable, the staff are always friendly and well informed and don't pressure you into buying anything you don't need. The 6 year guarantees are a nice touch as well.

Respuesta de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston
Very professional offering good advice and very efficient in processing order , excellent service

Respuesta de Richer Sounds - Preston
Great prices from Richer Sounds yet again. I purchased a LG OLED65G56LS for collection. My purchase was ready and waiting at the shop and I was away in minutes with the assistance of the helpful staff.

Respuesta de Richer Sounds - Preston
could not be better. friendly knowledgeable staff ,easy to ask for advice

Respuesta de Richer Sounds - Preston
I had a tight budget and wanted sound quality that matched my son's equipment.
This was achieved very easily and I got a much better level of performance than I expected.

Respuesta de Richer Sounds - Preston
Always a pleasure dealing with Howie at the Preston Branch. Great knowledge and an enjoyable customer experience.

Respuesta de Richer Sounds - Preston
The complete transaction was done initially on the internet then subsequently on the phone to the Preston branch.
All went very smoothly.
The TV was delivered on time.
While it's only been viewed for 3 days I'm completely satisfied with the picture etc.
I will definitely recommend both Richer Sounds and this LG TV to anyone who enquired.

Respuesta de Richer Sounds - Preston
Problem with television sorted new one came day aftet

Respuesta de Richer Sounds - Preston
Excellent service and advice. I recently went in to ask about some earbuds I had seen on line. I didn’t want to spend a lot as at 75 I’m now hard of hearing and not able to appreciate the audio subtlety I used to enjoy. However the assistant was patient and helpful and not snobby about my lo-fi choice. I’m pleased with my purchase and the service I received. RS are always competitive on price and helpful and accommodating in helping you to make your choice irrespective of your criteria.

Respuesta de Richer Sounds - Preston
Great impartial well informed advice. Great service.

Respuesta de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston
After a lot of product browsing and changing my mind about brands, sizes and models a number of times, it was so surprising when I called Richer Sounds, I did know the brand but the warmth of the discussion with people who really knew what they were talking about and were very customer focussed with the ability to get things done was truly a super nice experience, impressed.

Respuesta de Richer Sounds - Preston
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