Richer Sounds - Preston Opiniones 

2929
•
TrustScore: 5 sobre 5

4,9

10 Church Street, PR1 3BQ Preston, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Being able to audition the Equipment in store. Friendly and knowledgeable staff. I was interested in the Yamaha r-n600a and it's functions. The staff were very helpful though to fully demonstrate... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered online, items arrived at the Preston store the following day, and I picked up the items at the weekend. The staff are knowledgeable and helpful, and I will be using the Preston store again fo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought my CD player, amp and speakers from Richer Sounds, 25 years ago in London. All still going strong, so when I decided to buy a turntable recently it was the only place I checked. Back then i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from Howie at Richer Sounds (Preston), answered my questions and offered to check and make sure all my other equipment was compatible with the streaming unit I was looking at purchasin... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2929)

24.500 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Pleasant experience

Matt explained everything clearly and all was dealt with pleasantly and efficiently. Feel confident to ask questions if needed. Zak and Trav were great on delivery and considerate of our home surroundings

1 de agosto de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for the feedback, and for the positive rating. We hope you enjoy the new purchase!

The Customer Experience team

Valorada con 5 estrellas sobre 5

Always a great service

Always a great service. Did a click and collect and they were quick and efficient and carried the item to the car for me. I’ll always come here for my AV stuff if I can.

31 de julio de 2026
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Respuesta de Richer Sounds - Preston

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Sound Advice

My HiFi System is 46 years old and the tuner had developed a fault (Quad FM4). I was advised it may be repairable and whom to send it to by James, at that point no sale for richersounds, simply what may be best for me. I received a quotation from IAG, but decided to replace the tuner with 21st century equipment. I chose one, but on opening the box I felt may not work with my system (connections/ariel) and did not want to damage it or my pre-amp. I took it back and was given a refund, with no quibble at all from richersounds. However, I had been thinking of buying a small radio, which after advise/discussion with James, I chose a Roberts 'Ramber Uno', which arrived within two days. If the FM4 cannot be repaired I will purchase a receiver (Type TBC), no doubt from richersounds. We need shops available in our high streets where we can have advice, see, try out and discuss what is best for each of us and I would certainly use richersounds once again.

3 de agosto de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent service.

Went into Preston branch looking for a specific TV. Matt was very helpful but not pushy, he had all the info we asked about and demonstrated the TV for us, so much so that we bought it ! Everything regarding warranty etc was explained clearly and he genuinely made shopping a lovely experience. We have used Richer Sounds in the past and will continue to make it our first port of call when we need in the future. Definitely recommend for excellent service and friendliness.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Outstanding customer service

The chaos in Preston where outstanding helping me select a system for home and we went for a Sonos soundbar Arc, sub and two surround speakers. Very impressed with the advice and the products. Thanks guys

11 de abril de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Easy to deal with & clear explanation…

Easy to deal with & clear explanation of the TV & the difference between the different types of TVs, thanks Matt!

29 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Top Quality Professional Service

Pleasant. Staff , very helpful , easy to deal with , sorted everything i needed out quickly , i received the goods a lot quicker than i expected , delivery was trouble free , couldn't have gone any better . Thanks to everybody involved especially Howie 👍

24 de noviembre de 2025
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

It was the easiest piece of electronic…

It was the easiest piece of electronic kit I have ever bought, it took just a few minutes and it was up and running.
Very happy and satisfied, a good recommendation by yourselves thank you

27 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Buying a tv

Efficient, helpful and wants the customer to be happy with the service. After sales service is very important too.

27 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Customer service was fantastic

Customer service was fantastic
a lot of knowledge of the product also help in setting up the TV

26 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Easy process of buying the TV

Easy process of buying the TV. Harrison was very helpful and patient.
Delivery was straightforward. The guys were helpful and pleasant.
Great service, great price and great guarantee.
Thanks

25 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Exceptional Customer Service and price

From my initial contact with Richer Sounds to their very quick response from James, at the Preston branch, leading to the purchase and subsequent delivery of the Samsung Sound Bar was flawless. An excellent experience thank you.

25 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Friendly and very knowledgeable staff . Nice personal service. Recomend

Friendly and very knowledgeable service. I did my research before buying a TV. I went to the shop to buy a specific LG model but left with a better specification LG tv at a better price - delighted.delivery was quick and used Richer Sounds own people who checked the product with me before leaving - no pressure
Only thing missing is my guarantee but I have chased up and expect that will be resolved.
Paul

27 de julio de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Preston

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Staff were great

Staff were great. Very helpful.

23 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Another great service from Richer…

Another great service from Richer Sounds Preston. I ordered a new stylus and it was available to collect the next day.

22 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

The time & attention provided

The time & attention provided b y the staff..they have expert views & offer tailored opinion to meet your expressed requirements.
I strongly recommend (& commend) the 'after sales' support...sorted out my wife's queries on our new TV set-up over the 'phone...tremendous!!!
Special shout-out for Matt on that one...

17 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent service from Howie at the Preston store.

Hobie was excellent in helping us choose a new TV and soundbar. He went above and beyond in giving us his advice and time in going through all our questions. After ordering in-store the TV and soundbar arrived the morning of the next day. Excellent experience and service; I will certainly recommend the store to others.

16 de julio de 2026
Logotipo de Richer Sounds - Preston

Respuesta de Richer Sounds - Preston

Thanks for your feedback, great to read you were happy with our service.

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