Richer Sounds - Reading Opiniones 

1800
TrustScore: 5 sobre 5

4,9

114 Oxford Road, RG1 7NE Reading, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A great price a further reduction after purchased rang and a refund was made with no quibble. All the personnel I spoke was most helpful. The TV was delivered the next day at no extra cost The five s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great and very fast service from the team at Reading, got what I wanted and also price matched to another retailer with no hassle at all. I will check them out first for future purchases

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(1800)

25.118 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from start to finish

Great and very fast service from the team at Reading, got what I wanted and also price matched to another retailer with no hassle at all. I will check them out first for future purchases

22 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great service from the Reading Team

Great service from the Reading Team. Happy to answer all my questions with quick and efficient aervixe

21 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent sevice

A great price a further reduction after purchased rang and a refund was made with no quibble. All the personnel I spoke was most helpful. The TV was delivered the next day at no extra cost The five stars well deserved. I would recommend Richer Sounds.

19 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Top service and products

Great service and help as usual, along with great quality products at good prices

9 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

The sales person was very helpful in…

The sales person was very helpful in selecting the product, which was delivered the following day as promised.
Excellent service!

17 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Your guys always listen closely to my…

Your guys always listen closely to my comments and help me to choose the best solution. I had mad a mistake buying one product but this was taken back and I spent more buying a much better product which I am now very happy with. Excellent service thanks, Paul

10 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

30 years of quality

Always loved Richer Sounds. Been using them for 30 years (give or take) and their service remains the same. Top quality products sold by friendly, knowledgeable staff who are on hand for all my questions. I also love they don’t push the sale, they are just very very helpful. Well done Richer Sounds…here’s to 30 more years 🥂

9 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great service

Great service

9 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent advice and service

Excellent service, good advice, quick delivery. Have now placed two orders and great experience both times.

6 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Amazing Service

Rory, from the Reading store was amazingly helpful and helped me find exactly what I was looking for.

I will definitely shop with Richer Sounds again.

Great service, great products and value for money.

5 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Needed new wireless speaker

Needed new wireless speaker. Was able to bring my old one and preferred new one which they sourced from another shop and compare for 30 mins using my own music from iPhone. I bought new one and once home it was excellent. Nice job. Dave

5 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Helpful

Helpful, technical information and informative.

1 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Efficient store pick-up

CD player delivered into store for pick-up one day earlier than scheduled. Call from store to advise and easy pick-up.

31 de julio de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service as ever from…

Great customer service as ever from Richer Sounds in Reading, especially Rory who pointed me in the right direction when choosing my next TV.

30 de julio de 2026
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Respuesta de Richer Sounds - Reading

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

James was exceptionally helpful

James was exceptionally helpful. Ordered on a Sunday, arrived Monday.

19 de julio de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very good as usual

Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was not concerned anything breaking. Just shrugged.

16 de julio de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

A good range of quality items, nice staff

On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system. Richer Sounds was a recommendation from my brother, he was full of praise for your shop, and I have to agree. Thanks for your service and quality range.

15 de julio de 2026
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Respuesta de Richer Sounds - Reading

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great selection and knowledgable staff

Great selection and knowledgable staff

2 de julio de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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