Richer Sounds - Reading Opiniones 

1836
•
TrustScore: 5 sobre 5

4,9

114 Oxford Road, RG1 7NE Reading, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have just bought a new record deck and speakers from the Reading Branch. I would like to thank the staff for their knowledge and helpfulness a really good experience

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1836)

24.562 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The sales person was very helpful in…

The sales person was very helpful in selecting the product, which was delivered the following day as promised.
Excellent service!

17 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

30 years of quality

Always loved Richer Sounds. Been using them for 30 years (give or take) and their service remains the same. Top quality products sold by friendly, knowledgeable staff who are on hand for all my questions. I also love they don’t push the sale, they are just very very helpful. Well done Richer Sounds…here’s to 30 more years 🥂

9 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great service

Great service

9 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent advice and service

Excellent service, good advice, quick delivery. Have now placed two orders and great experience both times.

6 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Amazing Service

Rory, from the Reading store was amazingly helpful and helped me find exactly what I was looking for.

I will definitely shop with Richer Sounds again.

Great service, great products and value for money.

5 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Needed new wireless speaker

Needed new wireless speaker. Was able to bring my old one and preferred new one which they sourced from another shop and compare for 30 mins using my own music from iPhone. I bought new one and once home it was excellent. Nice job. Dave

5 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Helpful

Helpful, technical information and informative.

1 de agosto de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Efficient store pick-up

CD player delivered into store for pick-up one day earlier than scheduled. Call from store to advise and easy pick-up.

31 de julio de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service as ever from…

Great customer service as ever from Richer Sounds in Reading, especially Rory who pointed me in the right direction when choosing my next TV.

30 de julio de 2026
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Respuesta de Richer Sounds - Reading

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

James was exceptionally helpful

James was exceptionally helpful. Ordered on a Sunday, arrived Monday.

19 de julio de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very good as usual

Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was not concerned anything breaking. Just shrugged.

16 de julio de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

A good range of quality items, nice staff

On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system. Richer Sounds was a recommendation from my brother, he was full of praise for your shop, and I have to agree. Thanks for your service and quality range.

15 de julio de 2026
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Respuesta de Richer Sounds - Reading

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great selection and knowledgable staff

Great selection and knowledgable staff

2 de julio de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

My LG OLED was showing screen burn…

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer a 5 Yr warranty against screen burn I have bought a new G series. Delivery was next day.

10 de julio de 2026
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Respuesta de Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Helpful service in store

Helpful service in store. Great TV product purchased. Excellent installation service arranged through Richer Sounds.

12 de mayo de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Friendly service and advice

Friendly service and advice. A good range of stock.
Superb next day delivery on one item that was out of stock at the shop.

7 de julio de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Trading up my amp was easy

Trading up my amp was easy. I did not get too much for the trade in but I got a great deal on an open box REL subwoofer, which more than compensated for the shortfall.

6 de julio de 2026
Logotipo de Richer Sounds - Reading

Respuesta de Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

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