Richer Sounds - Reigate Opiniones 

1519
TrustScore: 5 sobre 5

4,9

51 Bell Street, RH2 7AQ Reigate, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The only place to go! I was looking to upgrade my AVR & came to this store, The guys advised me based on my budget & what I was looking for, I ended up going for the new Denon AVR-X2900H DAB, wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly knowledgeable staff. Ollie helped me sort out my requirement. I was only purchasing a stylus but still got excellent service and support. I’ve used richer sounds a few times over the years a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1519)

24.651 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Quick efficient installation

Good advice and installation within a week I can't thank Richard and Darren of Richer Sounds Reigate enough, and will not hesitate to recommend them for their service.

11 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Everything about the experience was…

Everything about the experience was fantastic.
The listening room is great and I really enjoyed the chance to listen to the speakers before purchasing.
The price was excellent and the service was absolutely top notch. Oli was really helpful and just a downright good person who was keen and enthusiastic about his job.
A brilliant place and well worth buying your hi-fi equipment from.

15 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

A very pleasant experience!

I received very pleasant and knowledgeable assistance, and my item was swiftly and efficiently ordered over the telephone. It was subsequently delivered to my home. I would strongly recommend this retailer as being very helpful, with an excellent range of products.

12 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Helpful staff who had good product…

Helpful staff who had good product knowledge. Have shopped at RS before so returning customer .I was lucky as shop was quiet so short wait to be served but maybe some more staff needed when busy

11 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great service

I was looking to buy the Focal Clear MG headphones and found that they were cheaper at a competitor. I spoke to Richard at the Reigate store. He said he'd look into it and got back to me within about an hour. He was able to match and then beat the price by £10. The headphones were ordered and I picked them up on Morning morning.

8 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Argon Audio TT Mk2 Turntable

I was looking for a turntable to use with my Cambridge Audio One and Richer Sounds recommended the Argon one, as it has a built-in phono pre-amp. I was initially thinking of another manufacturer but their advice and logic was sound (excuse the pun). I needed to go onto YouTube to understand the tonearm set up and the cue lever took a bit of getting use to but I'm very pleased with the quality and how it looks, plus it comes in a variety of colours!

6 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Good Advice.

We’re given very good advice about all the makes of TV making it easier to choose which was right for us

7 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 4 estrellas sobre 5

Friendly staff and interesting…

Friendly staff and interesting showroom. A little disappointed were were told we were unable to access the 6 year warranty highlighted in advertising (for the new music player we were purchasing).

5 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, I was glad to read you had a good experience in our Reigate store.

I'm afraid we don't offer a 6 year guarantee on the portable you purchased, which as standard comes with a manufacturers 1 year guarantee. Of course should you experience problems outside of that period we will always meet our obligations under your consumer rights.

seniorcomplaintsteam@richersounds.com

Of course if you have any follow up questions do get in touch.

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Sound advice

Manager was very helpful and amazed at his knowledge when I had a sound issue with my new tv and 10 year old receiver and now works perfectly after buying a two way qed hdmi cable

3 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Anothe great experience at Reigate..

John was excellent. Took his time, listened and offered some good ideas to my questions.

3 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Local people with global knowledge able…

Local people with global knowledge able to help. They understand the confusion that non-technical people feel and are able to help me select the right products and set them up to be able to use them without any hassle.

4 de noviembre de 2025
Logotipo de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate

Thank you for your wonderful feedback

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más