Great product knowledge and advice in store. Prices as good as found on line. Simple process to manage the delivery (although they did ring to advise they were delivering before the assigned slot).... Ver más
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Great product knowledge and advice in store. Prices as good as found on line. Simple process to manage the delivery (although they did ring to advise they were delivering before the assigned slot).... Ver más
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I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Ver más
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Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Ver más
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I talked to a knowledgeable human being who was able to answer all my questions and give advice, without any pressuring techniques. I could actually see the product I was wanting to buy and see if it... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
51 Bell Street, RH2 7AQ, Reigate, Reino Unido
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I would say experience good but we had the problems when trying to set it up. In the store all was good but could have had more explained.
No mention of asking us regarding smart phones or having an app.
Went back into the store and the deputy manager and a trainee went through everything. Excellent. System now working properly.

Respuesta de Richer Sounds - Reigate
Unbiased advice. Time to discuss the product and no pressure selling.

Respuesta de Richer Sounds - Reigate
The experience in-store was very good - helpful but not pushy - and the TV was delivered in 2 days. I had to exchange the wall mount and that was done without fuss, and then I was referred on to an installation service, The installation was performed smoothly and professionally. So all in all Richer sounds helped me to buy and install in an efficient, friendly way.

Respuesta de Richer Sounds - Reigate
Such great service as always from Richer and Reigate - always a gold standard. The only place to go for knowledgeable, friendly and helpful staff

Respuesta de Richer Sounds - Reigate
Always my go to company for any Hi-Fi or AV equipment and advice. My local Reigate store has been there for years and long may it continue. Great Staff and Customer Service.

Respuesta de Richer Sounds - Reigate

Respuesta de Richer Sounds - Reigate
Great experience!
The staff knew all about the product and could answer all my questions
The price was super competitive as well

Respuesta de Richer Sounds - Reigate
Very helpful and knowledgeable staff. We wanted to support local shops.

Respuesta de Richer Sounds - Reigate
The Reigate team are brilliant. Always really helpful, friendly and keen to get you the best price and the best experience. Will always go back to them first any time I need some new tech. Thank you.

Respuesta de Richer Sounds - Reigate
I liked the quick response from Reigate to my online query and they offered a decent deal, although I would have liked more information on the alternative turntable (Majority auto) but this didnt seem one the man either knew about or was wanting to offer. Quick delivery was good as it was a birthday present for our son to put in his bedroom. Not tested yet but only disappointment the FOSI BT20A PRO does not come with the copper volume knob with which it is shown in RS online catalogue. To me albeit just cosmetic is a signature look of this amp and drew me to look at it in first place. I was led to believe from online comments you were given both colours in box. Looks a bit dull without that snap of colour.

Respuesta de Richer Sounds - Reigate
I have bought my last TVs and sound bases etc from Richer Sounds, for value for money, and the excellent service.
It was my father's time to renew his TV, so drive straight to our nearest store. He was also very impressed with the knowledge and service of the staff, and bought one on the spot.

Respuesta de Richer Sounds - Reigate
Helpful staff, product not in store , sent the next day
Overall excellent

Respuesta de Richer Sounds - Reigate
Great knowledgeable staff. Overall an excellent experience

Respuesta de Richer Sounds - Reigate
Excellent customer service, I contacted a number of stores trying to locate some speakers and everyone I spoke to was really helpful.

Respuesta de Richer Sounds - Reigate
Everyone was incredible helpful and friendly as we were a bit needy when setting up the audio system at home

Respuesta de Richer Sounds - Reigate
As always the team at Reigate branch were most helpful and friendly when I made my purchase which made my visit an enjoyable experience. The manager always has time to talk about product in general, to pass on technical information and keen to demonstrate the new demo room installation. The projector I purchased was very competitively priced and the six year warranty a real bonus which makes me come back time after time.

Respuesta de Richer Sounds - Reigate
It was easy to order with helpful staff and the delivery team were excellent.

Respuesta de Richer Sounds - Reigate
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