Great product knowledge and advice in store. Prices as good as found on line. Simple process to manage the delivery (although they did ring to advise they were delivering before the assigned slot).... Ver más
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Consulta las opiniones de los clientes
I have bought quite a few bits from Richer Sounds over the years - I am a customer for life (probably). The Reigate branch is always full of interesting stuff and the refit is a real improvement.... Ver más
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Been dealing with Richer Sounds for over decade now. They are super committed to getting you a solution not necessarily a sale. Very knowledgeable staff who are genuinely interested in what their pr... Ver más
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I talked to a knowledgeable human being who was able to answer all my questions and give advice, without any pressuring techniques. I could actually see the product I was wanting to buy and see if it... Ver más
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Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
51 Bell Street, RH2 7AQ, Reigate, Reino Unido
- 0333 900 0081
4,9
Excelente
2 mil opiniones
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Doing everything right
Doing everything right, year on year.
Service, advice, price, delivery, all excellent -what more could I wont!
2 de marzo de 2026
Respuesta de Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Excellent service
Excellent service, I had a few issues with the tv and they were more than happy to help resolve the issue and offer a refund / exchange despite it passing the usual 14 days of purchase. Always have used RS, always will
28 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Respuesta de Richer Sounds - Reigate
Thank you for your 5 star review!
Nice to talk to someone who was very…
Nice to talk to someone who was very knowledgeable about tv’s
24 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thank you for your wonderful feedback
Always great to call in and discuss…
Always great to call in and discuss products and get advice.
25 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
The staff at Richer Sounds really know their stuff
The staff at Richer Sounds really know their stuff. We could see how the TV's might look in our living room, rather than in a large warehouse type set up, with very bright lighting - with prerecoded good stuff. We could watch tv vs tv in real time tv situations. Great & price matched too, with a great wrranty.
2 de enero de 2026
Respuesta de Richer Sounds - Reigate
Thanks for your feedback, great to read you were happy with our service.
Reigate branch took my order and they…
Reigate branch took my order and they were helpful.
The order arrived the following day as promised.
17 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
The shop opened up a few mins early
The shop opened up a few mins early. The product I wanted ARCAM CD player was in stock and I collected it and left. Happy with product.
14 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Very knowledgeable and experienced…
Very knowledgeable and experienced advisers . Again impressive and helpful . Thank you
15 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
Great service
Good advice on choosing the record system I wanted. Great help when I asked some questions on installation
14 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thanks for your kind review, we look forward to your next visit.
Excellent customer service
Excellent customer service. Well recommended. Looking foward to my next purchase
11 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Respuesta de Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
High quality product as expected
High quality product as expected. Great advice and service.
11 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thank you for your wonderful feedback
Very good shopping experience
Very good shopping experience. Friendly, knowledgeable staff and competitive prices.
25 de enero de 2026
Respuesta de Richer Sounds - Reigate
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Thoroughly recommended
Great people to deal with and lots of helpful advice from Oli in particular. Very pleased with my purchase. Competitive price as well.
2 de febrero de 2026
Respuesta de Richer Sounds - Reigate
Thanks for your 5 star review, we look forward to seeing you again next time
Purchase of LG television
Staff were friendly knowledgeable and helpful and the LG television is working well with a great picture. However the stand was quite fiddly to assemble and the instructions not particularly detailed.
25 de enero de 2026
Respuesta de Richer Sounds - Reigate
Thank you for your feedback and kind comments regarding the store team, which I will be sure to pass on.
I was sorry however that you experienced some set up difficulties and will pass your comments to the supplier, do get in touch if you need any help whatsoever..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Shopping at Richer Sounds was a…
Shopping at Richer Sounds was a pleasant experience. Friendly and knowledgeable staff.
27 de enero de 2026
Respuesta de Richer Sounds - Reigate
Thank you for your 5 star review, it’s lovely to read your comments.
excellent buy from Richer sounds
excellent buy from Richer sounds . I am very happy with the TV . Good service I will use them again .
28 de noviembre de 2025
Respuesta de Richer Sounds - Reigate
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Respuesta de Richer Sounds - Reigate
Thank you for your wonderful feedback
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