Richer Sounds - Sheffield Opiniones 

2024
•
TrustScore: 5 sobre 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited Sheffield store. I had a bundle in mind. Technician Paul, helped me be sure of what i wanted. having viewed other products. After reviewing technical information of said products and balanci... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2024)

24.593 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great Service

Took our son to introduce him to the beginners world of a decent amp and turntable for his 21st birthday. Alex was extremely knowledgeable and helpful. He set a couple of systems up in the experience room which made our sons birthday even more special. No hard sell at all which impressed me. I have bought items from there myself and always found them very helpful and fair. Would recommend.

21 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Conor of Richer Sounds Sheffield

Conor was very helpful in explaining the benefits of the Bluetooth headphones. As usual, Richer Sounds shows why buying from a retail shop with real people is always better than on-line shopping for this kind of thing

17 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Couldn’t have been better

Spoke to Geoff on the phone to make sure the items were in stock. This was checked and verified. Said I’d be along later that day and the items were ready to be picked up. All very straightforward and easy.

17 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Really friendly staff who were very…

Really friendly staff who were very helpful great products at great prices. Delivered the following day as promised! Well done

15 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service

Great service, good helpful staff
Competitively priced products

23 de mayo de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent as always

Excellent as always. So few companies truly get customer service right but these guys do it consistently.

13 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Local promises - local satisfaction

No problems at all in purchasing my TV online from Richer Sounds.
The adverts showed members of Sheffield staff who would be willing to assist me if problems arise.
On receipt of my LG tv, I had difficulty setting it up.
I used the 0333 telephone line and was put through, disappointingly, to an LG helpline. Not the friendly local staff willing to assist me!
At the age of 84 modern technology isn’t always easy to grasp.
A local sympathetic ear would have been reassuring instead of a foreign lady I had difficulty understanding, though helpful.
Since, Richer Sounds contacted me and couldn’t apologise enough for the problems I had.
Each time I’ve spoken with their agents, they have always sought to help - and they certainly have.
I would never hesitate in purchasing from this company in the future.
The main problem was my misunderstanding of the TV setup (age eh!).
Their main task is making sure the customer is always happy - and I am.
Thanks Tom and Theo at Richer Sounds.

14 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your review although I was sorry to read you experienced some set up issues.

Manufacturers are often best placed to provide first-line support as they have access to specialist diagnostic tools for example, that often help resolve teething issues quickly, although we have been careful to make sure that for customers who would or speak with a member of the Richer Sounds team, we still provide a direct route to a colleague, and explain this within the phone system options. We also list the direct numbers to all the local branches on our website.

I'm sorry if this was unclear for any reason of course and as well as reviewing the phone system options, I will arrange for a member of the team to contact you directly to ensure the product is working as it should and resolve any outstanding problems.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Really helpful bought a Wiim amp and…

Really helpful bought a Wiim amp and it’s v good , spoke with these on the phone and helped so much .. best shop for audio by a mile 👌

11 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

System Enhancement. Following my recent purchase of a pair…

Following my recent purchase of a pair of Argon Audio Forte powered speakers from Richer Sounds for my TV set up, I decided to add some bass to the system. With limited space and after detailed research, I went with the 6” Argon Malmo subwoofer.

I happily returned to Richer Sounds (Sheffield) as my initial experience with them was certainly 5*. Once again they did not disappoint.

Excellent service, sound advice, competitive price all combined with super fast delivery that has, once again, made me a very happy customer and perfectly satisfied with the results of the enhancement to my system.

Highly recommended, thank you!

9 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 4 estrellas sobre 5

got what I ordered and on time

got what I ordered and on time

3 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for the positive rating, and for the helpful feedback - this is exactly what we want to achieve!

The Customer Experience team

Valorada con 5 estrellas sobre 5

Fast delivery of item to store

Fast delivery of item to store. Easy collection. Very pleased with my purchase.

5 de julio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent service and price

Excellent service and price. Product turned up for in-store collection the next morning as advised.

30 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 4 estrellas sobre 5

Friendly helpful advice from staff and…

Friendly helpful advice from staff and after sales support

25 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for the lovely feedback, and kind comments on the store colleagues for the pre and post purchase support! We look forward to seeing you again next time, and thanks for supporting local business.

The Customer Experience team

Valorada con 5 estrellas sobre 5

I never shop anywhere else for TV, Hi-Fi.

I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you have a problem they'll quickly sort it. 10/10.

29 de junio de 2026
Logotipo de Richer Sounds - Sheffield

Respuesta de Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más