Richer Sounds - Solihul Opiniones 

1682
TrustScore: 5 sobre 5

4,9

9 Station Road, B91 3TG Solihull, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Solihull branch. Stuart was excellent. Called ahead and had the items ready to collect after showing the speakers to me. Tom from the Lichfield branch could learn some customer service tips from... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased an Atacama Hi-Fi rack through Richer Sounds in Solihull. As always, they were brilliant and helped me to obtain the correct shelves and supports for them. Richer Sounds is always... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1682)

23.927 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A very smooth purchase from a great…

A very smooth purchase from a great bunch of guys.
Ordered online and picked up my TV from the branch. Upon phone/email contact with the branch the sales assistants were very knowledgeable and helpful. Definitely recommend them to anybody.
The only confusion can occur is the parking for the pickup however they will guide you as to where to park.

8 de junio de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Solihull branch

Solihull branch
Great service and knowledgeable service.

Staff here know their stuff

7 de junio de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Helpful

I was having difficulty ordering online. I spoke to customer services and it was sorted out fast. Order was received quickly.

3 de junio de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Richer sounds Solihull

Fantastic service received from the staff at Solihull.

6 de junio de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great service as usual from the Solihull store team

I went into the Solihull store and asked the staff for advice on choosing the best TV for a given budget.
The advice was great (even though I changed my mind on budget and screen size halfway through) and I'm very happy with my choice (CelloQ50UK9000)
Free delivery took 2 just days, the TV is superb and there's a 7-year warranty to boot. Awesome

1 de junio de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Good advice

Good advice. Followed by quick and efficient delivery.

1 de junio de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Meze 105AER headphones

I had identified the Meze 105AER as a pair of headphones that I may buy. When I saw the price reduction, I decided to buy them. I have not been disappointed, they sound as good as I hoped.

29 de mayo de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

.,.,.,

Great customer service

28 de mayo de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Really easy to deal with

Really easy to deal with, nice guy on the phone, very knowledgeable and helpful.

27 de mayo de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Richer sounds - Sam

We came in to Richer sounds this evening looking to order a TV. We did come in a little bit later on in the day and we wanted finance. Another staff member explained that finance would take a few hours and as they were closing soon, we wouldn't be able to take deposits and move forward. Sam was lovely and explained that they close at 5pm and that we still had around 10 minutes. A few minutes later our finance was approved and Sam waited patiently and took us through all the rest to confirm our finance agreement take our deposit. Sam was INCREDIBLY patient and helped us through the whole process. Thank you Sam for staying behind after your finishing time and helping us to secure our incredible new TV.

WOULD 100% RECOMMEND SAM!!
Brilliant customer service. He went above and beyond. Thank you Sam!

2 de junio de 2026
Opinión espontánea
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Buying a tv

Fabulous from going into the Shop staff were exceptional, very helpful and polite, delivery men, contacted us to let us know they will be with us in half an hour from start to delivery really pleased with the service that was provided 

2 de junio de 2026
Opinión espontánea
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Very pleased

Order was placed late on a Friday afternoon and I was very impressed by being told it was out for delivery on the Monday. Unfortunately the courier couldn't find the address (not an easy task), however, Richer Sounds were in contact very quickly and took further details and a map. Delivery was successfully made the next day.
Full marks to Richer Sounds for customer service.

22 de mayo de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Quick and efficient service

Quick and efficient service from phone call to delivery

20 de mayo de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

FANTASTIC EXPERIENCE AT RICHER SOUNDS

Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the way. Nothing was too much trouble for him, even calling him from home with questions about our stuff, he was there. The equipment we bought from Richer Sounds was better than anything we had bought in the past. Great looking sleek speakers with a fantastic sound and great bass. All in all....fantastic. Keep up the good work Richer Sounds Solihull 😀

2 de mayo de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Spot on

Good advice, good service.

17 de mayo de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Same brilliant service

As ever, brilliant advice and product range at a decent price. Everything promised happened. This is the fourth time we've used Richer in Solihull - a TV this time, but previously had a Set Top Box, Sound Bar and CD player/radio.

15 de mayo de 2026
Logotipo de Richer Sounds - Solihul

Respuesta de Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

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