Richer Sounds - Southgate Opiniones 

1439
TrustScore: 5 sobre 5

4,9

157-159 High Street, N14 6BP London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have nothing but great things to say about Richer sounds. My first proper hifi system and from initially going into store and listening to multiple setups through to delivery, nothing was too much e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just wanted to say Daniel at Richer Sounds, Southgate brunch was very helpful when I bought Denon avc x 4800 receiver and speaker package. Gave me a great deal and arranged delivery. I am also very ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My BluOs device, purchased the previous year, had stopped working and I was asked to bring it into the store. It took the manager 15 minutes to test the device and confirm a fault. I was provided with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service by very knowledgeable staff who couldn’t have been more helpful. After sales service recommending an installer was also first class. Very happy to have made our purchase at Richer So... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(1439)

23.511 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff, I did not need delivery immediately and they happily agreed to hold my products until I need them. Great price too, cheapest I could find.

7 de julio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, everything explained to complete satisfaction. Timescales for delivery exceeded my expectations.

4 de julio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Order take over the phone by a very…

Order take over the phone by a very helpful salesman . Advised the product would be delivered on the Tuesday . In fact delivered on the next day Monday . Within 24 hours . Brilliant

28 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

So easy to deal with

So easy to deal with . Staff were excellent in their response and the service that provided in sorting out my repair

24 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great people working there

Great people working there, really helpful and knowledgeable

23 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Very competitive price and very helpful…

Very competitive price and very helpful and pleasant sales staff. However the most impressive feature was the help I received when there was some difficulty in connecting the TV to the Wifi signal. Mak (deputy manager) came to my home to try and solve the problem and arranged for the TV to be collected for more tests. He then diagnosed the problem and told me how I could solve it in conjunction with the broadband service provider. I felt he 'went the extra mile'.

14 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great service from RS Southgate staff.

I have purchased a number of TVs and AV from RS over the years. I have found telesales could do with a little more training as they cant answer specific questions very well. However, I have found Southgate staff are brilliant. They are knowledgeable, not at all pushy and they make me feel at ease with the service and my choices.

12 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent service in the Southgate…

Excellent service in the Southgate store.

Mak was patient, well informed, polite and really helpful in explaining the TV options. It was so much better to talk to someone in-store than face a barrage of choices online. Plus the price was very competitive.

11 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Impeccable service

I got in contact with Ali about advice for a small set of hifi bookshelf speakers,for a small room.I did have a couple in mind and went on the recommended dali sonic 1 speakers.he gave me a great deal which I immediately went for.I paid for them at around 3pm and received them the next day,which was incredibly quick.The speakers are absolutely perfect.I would definitely recommend richer sounds,especially ali as he was very helpful answering all my questions.probably the best hifi store in the uk with incredible stock and knowledge.Will carry on buying from them.

10 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent as always. Thanks.

Customer Service has always been great. I was able to bring my speakers in, hook up to various Amps and test in their sound proof room without hassle or sales pitches.

Then got delivered to the store what i wanted for safety and received a phonecall when it was ready.

Staff are always polite and willing to discuss your needs. And the stores are well laid out.

Top notch.

6 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Asked for the product that I had a…

Asked for the product that I had a photo of on my mobile 📱 and the order was completed in a very pleasant and efficient manner. Thanks

6 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Great price, product and service

I ordered a new tv online, at a great price, to collect at the southgate store.

Staff were great, especially Mak who helped me load an oversized screen into an undersized car!

5 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service and advice as usual

Great service and advice from Mac, as usual, and good pricing. Delivery absolutely on time as promised.
All round perfect.

3 de junio de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Amazing customer service !!

We wanted to upgrade our tv experience and on receiving an email with offers we went to the Southgate store to seek guidance on our possible purchase. We spoke to Dan who gave his informed opinion and we purchased a LG TV + soundbar. What sets Richer Sounds apart is the after sales service, so Im not a techie and struggled with the set up, but I called the store spoke to Dan a couple of times and the installation was completed. Many thanks !!

31 de mayo de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Easily the best place to buy a TV

I called the telesales phone number and was put through to the Southgate store. Steve answered quickly and was knowledgeable about the TV I was after. He promptly found the credit on my account from a previous warranty claim and this was applied without issue. My TV was with me the next day. Fantastic service and I wouldn't go anywhere else for a TV!

29 de mayo de 2026
Logotipo de Richer Sounds - Southgate

Respuesta de Richer Sounds - Southgate

Thank you for your 5 star review, it’s lovely to read your comments.

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