The price was decent and quality very good. Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% mot... Ver más
La empresa ha respondido
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The price was decent and quality very good. Minor but annoying.would not let my post code Pa16 0lf directly online. 1st call was disconnected. 2nd was excellent. I stay 25 from Glasgow 90% mot... Ver más
La empresa ha respondido
This is the first time I have used Richer Sounds.I rang telesales as I had a couple of queries regarding Samsung cash back. The whole experience was easy, no pressure on me to purchase but when I did... Ver más
La empresa ha respondido
I rang telesales to order a turntable and spoke to Vic, who couldn't have been more friendly and helpful, which made the entire process so easy. I've used Richer Sounds many times in the past and the... Ver más
La empresa ha respondido
Excellent customer service, I was getting my first vinyl set up and the guy helped me with everything I needed (shout out to Jeff - thanks again!). Everything arrived quickly and safely, all of it... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
3 Stainburn Rd, Openshaw, M11 2DN, Manchester, Reino Unido
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Excellent service from ordering to delivery. Excellent pricing. I would highly recommend.

Respuesta de Richer Sounds - Telesales
A great experience throughout. Friendly and professional.

Respuesta de Richer Sounds - Telesales
Slick process buying over the phone with next day delivery by a two man team.
Really pleased with the product and the service, keep up the good work !

Respuesta de Richer Sounds - Telesales
I had to deal with Richer Sounds Telesales to arrange a purchase because I live in a remote part of the UK. I spoke with John who was very professional and who sorted everything out for me. The Naim product arrived within 3 days which given the destination was amazing. I will definitely be using Richer Sounds again.

Respuesta de Richer Sounds - Telesales
Ordered a Hisense 32in freely TV after a little research, called the sales line and spoke with a friendly sale member who price matched another store and then gave me an extra 10% TV arrived the next day and it couldn’t have been any easier to purchase a TV. Thank you very much to your friendly sales.

Respuesta de Richer Sounds - Telesales
Product arrived safely and we like it. But it would be good to know why we cannot order it online but have to go through a convoluted albeit very polite process to make the order.

Respuesta de Richer Sounds - Telesales
Item was accurately described and sales person was both helpful and knowledgeable,

Respuesta de Richer Sounds - Telesales
Great experience. I called and was offered advice before making my purchase. Delivery was speedy. Wpuld definitely recommend

Respuesta de Richer Sounds - Telesales
Ordering was easy and delivery was arrange for the day I wanted. All staff were extremely helpful.
Really pleased with the products ordered.

Respuesta de Richer Sounds - Telesales
A fantastic experience from beginning to end. The kind of old school service and care that is so hard to find today. Delivery flawless too. Buy from Richer Sounds with confidence.

Respuesta de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales
Went around in circles whilst online as for some reason it did not accept my address. Quick phone call placed order and paid very efficiently. Very helpful staff. Next day delivery. Great price.

Respuesta de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales
John was brilliant telling me all I needed to know before buying

Respuesta de Richer Sounds - Telesales
Was able to negotiate price under the price promise. Great service and delivered the same time under free standard delivery as if I had paid for delivery ! Fantastic !

Respuesta de Richer Sounds - Telesales
I spoke to a customer service representative over the phone to Richer Sounds and inquired about buying a new TV. They couldn't have been more helpful and answered all of my questions as well as reminding me about the deals they have on offer for that particular model.
Upon ordering the TV and scheduling a delivery, they kept me up to date with when and where to expect it. They were very friendly the entire way through and I am pleased with my purchase, especially the warranty.
My only suggestion would be to have the ability to recycle TVs be online, in addition to being phone and instore only. It seems odd that I can only request an existing TV to be recycled if I order it over the phone.

Respuesta de Richer Sounds - Telesales
Overall my experience was good. However, I did not know how long my order would take to fulfil as it was placed with the manufacturer. So, an update of when I could expect it would have made my feedback 5 stars seeing you ask! The Teac 701T I received is excellent and it did arrive within a reasonable time.

Respuesta de Richer Sounds - Telesales

Respuesta de Richer Sounds - Telesales
I recently purchased an LG OLED TV from Richer Sounds and had a great experience. The whole process was smooth and professional. A special thanks to John from the telesales team, who helped me promptly and got me a really good deal. His support made everything quick and hassle-free. Highly recommend Richer Sounds for their great prices and excellent customer service!

Respuesta de Richer Sounds - Telesales
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