Richer Sounds - York Opiniones 

2044
TrustScore: 5 sobre 5

4,9

12 St Sampsons Square, YO1 8RN York, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(2044)

23.886 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Emailed York Richer Sounds

Emailed York Richer Sounds, had a reply straight away, how good was that. So kind friendly and great communication. Even offered to make us a carry handle when we collected our goods. Fabulous service. Thank you so much 😊

29 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excelent service from York branch

Excelent service from York branch. Helpful and knoweledgable staff.

1 de enero de 2026
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service

We ordered a television online for our son for Christmas, unfortunately the TV had a black line right through the middle of the screen. I contacted richer sounds on boxing day and they were great, they offered a free collection and replacement, we asked if we could just go and swap it at our local store rather than wait in for the courier, this was fine by them. The guys in the York store were really helpful and friendly great customer service.

31 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Plenty of choice and great prices

The whole process was very quick. The website was easy to view, the TV I wanted was in stock and with the VIP membership , the price was excellent. Delivery was quick and efficient.

29 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent information about different…

Excellent information about different produces available.
Great availability.
Easy delivery.
Easy to speak to.

30 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great friendly service

Great friendly service. Great product knowledge and good price band.

30 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Richer Sounds York - TOP TEAM

I have used my local Richer Sounds Hanley for many years and have always received first clsss customer service and customer support.
This was also the case when using the York branch recently. Joe and Kevin were brilliant. Nothing was too much trouble. Responding to my emails and my calls. Also getting my Ansell & Kern SR35 to me within 2 days. So a big thank you.

28 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Telesales service was great

Telesales service was great. Knowledgeable helpful person saved me money and got me exactly what I wanted

29 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

The extra mile through talking about…

The extra mile through talking about the items and helping find extra parts to help installation at home. This is why I always comeback to Richersounds

28 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Helpful & knowledgable

Helpful, knowledgable staff. Always the reason I come back to Richer Sounds.

28 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great Service I have been a customer of Richer Sounds…

Great Service
I have been a customer of Richer Sounds for over twenty years and have always looked for the required products to meet my needs at Richer Sounds first. This is due to competitive pricing and the expertise and knowledge of sales assistants who are happy to help.
The range of goods is impressive and should installation be required they can also arrange that.

27 de diciembre de 2025
Valorada con 5 estrellas sobre 5

The sales consultant was really…

The sales consultant was really friendly & explained the differences between the TV'S.

26 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Boxing day purchase

I went on a recommend from a friend. The sales assistant was friendly helpful and informative. I ordered the item then and there and it arrived the next morning at the time that they said it would.

26 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Very straightforward

Very straightforward, knowledgeable staff to assist in choosing products.

19 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Kevin (York store) was extremely…

Kevin (York store) was extremely helpful over the phone.
Bought a tv on his recommendation which has proven excellent.
Even though the order was placed late in the day, the purchase was delivered next morning. Many thanks.

23 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Super efficient service

Super efficient service. Had a couple of very helpful phone conversations with staff. Got important technicla guidance and a number of suggestions to help my decision making.
Once ordered my amp/streamer arrived early the next day.

17 de diciembre de 2025
Logotipo de Richer Sounds - York

Respuesta de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

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